Pet Dominion

They are excellent, very thorough, very friendly, and very concerned about helping your pet. They also have a doggy daycare and I usually use them for about 6 hours so my dog can play. My dog really enjoys it. I would highly recommend them and I will use them again.

For the past 25 years, Doctor Basset and the staff of Pet Dominion provided outstanding and wide variety of veterinary and kennel services for our furry friends. During this period we had five dogs - three labs and two beagles. They saw us through the good times and the sad times. More than being our Vet, we consider Dr. B and staff to be friends. Their compassion can not be understated.

very well the staff is very informed and helpful, professional and nice to deal with

Both the boarding and the veterinary treatment went great. The office staff is very friendly and helpful. I found all of the staff to be very sensitive to the needs of cats. We have two cats. One is mellow, the other is friendly and very active but is quite fearful at his visits to the vet. He also has chronic constipation which requires medication daily. I normally use a cat sitter when we're gone, but she wasn't available this time. I was somewhat apprehensive about how well boarding would work and had a number of questions before I made the reservation, which they patiently answered. You can coordinate with the office staff so that you can bring your cats in when the lobby is quiet, with no dogs barking. In our case, I came in to complete the paperwork (we were first time customers) while my wife waited in the car with our cats (it was a hot day). Then we brought them in, and one went straight to the exam room and the other went straight to boarding. The cat boarding facility is great. The room has thick walls, so the cats can't hear the dogs, and they play relaxing music. They allowed me to bring a towel and a blanket with their scents, which they put in their "condos". There's a window so the cats see outside. You can arrange for daily play times. The staff will do what's appropriate for the cat - interactive play, brushing, reading to them, or just letting them sit on a cat tree and look out the window. The care staff clearly love working with animals. Both cats did well with the boarding. The more fearful cat was shy at first but become more relaxed over time. They give a short but informative "report card" of how things went when you pick up your pets. The weekend before our trip, I became concerned that the cat with constipation problems might be getting blocked, so I made a veterinary appointment as well. They were able to squeeze me in. They gave him a thorough exam, without sedation, and treated him before moving him to boarding. They also recommended a different food, which is working well. The boarding and veterinary care prices aren't inexpensive, but are competitive and provide excellent value. I couldn't be more pleased with the care.

It went well but it was quite expensive

It went fine.. They have a special puppy option for an additional $29.95 per day (providing for 3 bathroom breaks alone and 2 play times) that I did not use and would add significantly to the cost for a lengthy stay. Also there was a mandatory additional charge of $3.90 for "Health Warranty" to cover any vet charges arising out of the dog's stay.

We have been taking our cats to Pet Dominion for several years, both for veterinary care and for boarding services. We have had experience with all the veterinarians on staff (Dr. Bassett, Dr. Zeoli, Dr. Lamar, and Dr. Stemley) and many techs, all with very good results. The office staff is also very professional and responsive. They take the time with both the pets and the people. They answer our questions fully and have provided excellent care - both routine and in response to illness. We have been fortunate that our cats have been with us a long time -- one made it past voting age, and the other is approaching legal drinking age. We credit the care from Pet Dominion as a critical factor in that outcome. We have also boarded our cats in the lodging facility. The separate cat area is very nice and the ability to sometimes get adjoining cages has been a bonus when needing to leave them.

The staff is very sweet and nice to the dogs. Our dog is never afraid to go, even to be boarded. He is always excited to see them.

They are really good and we like them very much. We have used them for many years for many of our dogs. We like the vet so much we switched from another vet. Sometimes our dogs go to dog daycare there. In the past we took one of our dog in for some shots and a checkup. It went well. They are very good and conscientious.

They are very friendly and caring. I have nothing but positive things to say about them. The cost is just high, but that may be the same for all vets.

The people there are amazing. They are friendly.

They are very nice. I left my cat for 8 or 9 days. Our cat is kind of squeamish but she seems to be okay with them.

I was a little early for my appointment. They took within 5 minutes of my arrival. In and out very quickly. Friendly Staff

My current boarder is moving out of town, and I am looking for a new one. I also needed to have my dog boarded for the week of Thanksgiving. They normally charge $35 per night for boarding, which I was willing to do. Then, they told me that because it was Thanksgiving I would also have to pay for one of their premium packages which start at another $25 per night, making it $60 per night. So, they are shamelessly and unapologetically price gouging, because it is a holiday weekend. I refuse to do business with a company that is this unethical or money hungry that thinks this is acceptable. My understanding is that this business is also owned by a veterinarian, and they have a medical practice at the same location. I will cancel my airfare and drive instead to take my dog with me before I allow a company to take advantage of me like that. I wonder if they own gas stations too! I am going to file a complaint with the Maryland Attorney General's Office and the Better Business Bureau.

Pet Dominion staff are professional and courteous and they even provide you with a report card that provided us with an overview of our pet's experience. The facilities are impeccably clean and the staff focus on the pets with great attentiveness. Bonus - you can have your dog bathed the last day of his stay for $25. Well worth it! Highly recommend. Flexible hours but be sure to pick up your pet by 2pm or you will be charged for another night.

15As always, Scout was well taken care of and examined. He's always well cared for whether it be exams or boarding. BTW, they also care for my dog as well in a very loved, skilled, careful manner. I never have any doubts when they take care of either of my beloved pets. They're the best!!

All went great. Our dog was well taken care of.

We had a pleasant experience with Pet Dominion. All of the staff were very friendly. The facilities are clean. We were pleased that they offered additional play sessions for the cats for a small fee; in addition, Pet Dominion provided "report cards" when we picked up our cats to explain how their stay went.

It went very well. My dog is shy, but was well cared for and integrated with other toy dogs during the day. She actually made a friend. I also brought my own food for her which they fed at no extra charge. Very sweet and caring staff. I will use this facility again and recommend to others.

I was directed to the reservation specialist who immediately began asking my contact information and how I heard about the facility (Angie's list). When she got to my address, I politely asked if I could just find out about the services before giving all of my information to which she said: 'We will keep your information private. Now give me your address.' Although annoyed by her unwillingness to just talk to me about the facility and demand to give her my info, I proceeded to give my address, email, and phone number. When she then asked for my cell phone, I couldn't take it anymore, asked if this is necessary and because she would not move on until I gave her the number, finally lost my cool and hung up. I don't know if this facility is good or not because I could not get to the point to find out without giving my life history. Disappointed based on Angie's list reviews. As a result, we will continue to go to other providers that we have been happy with in the past.

They have different packages that the owners can select - depending on what type of activities and a bath at the end. The staff was friendly and seemed like they really did care. We were able to call and check up on my dog too, and get day to day updates.

My dog loved her stay. My cat has been there also. We got a card at the end talking about our dog's visit (how she enjoyed playtime etc) but nothing for the cat.

My cat was very sick. I suspected kidney failure. I did not have any of his records from when he was younger and we lived in another state before. i called as soon as they opened. The receptionist got me an appointment that morning and was very caring as I was very upset when I called. When I brought him in they saw me pretty much right away. Offered me water and tissues. The vet tech was so nice to my baby and I and explained what they recommended after listening to everything I had to share. They did not suggest too much. They gave me price quotes up front for anything they did which were quite accurate and very reasonable. The tests confirmed what I suspected and it was his time. They explained everything to me as many times as I needed and gave me all the options. The doctor (Dr. B) was amazingly kind. They respected all my wishes and took their time with my baby and I. They gave me the address of the address of the nice land they spread the ashes to in case I ever want to go there. I left with a broken heart from my baby moving on but the experience was as positive as it could be thanks to the care they took. I would highly recommend using them as your vet, and I will use them for any animal I have in the future. Thank you so much to the wonderful people at this amazing office.

They are a wonderful veterinarian. They are thorough and compassionate. Their communication between the hospital staff is exceptional. The combination of experience, compassion and technology have afforded them the ability to provide my cats with exceptional care. Right now all my cats are generic and I attribute the quality of their lives at an advanced age to the quality of care that I've received at Pet Dominion.

I am not impressed. We used the one night free for new clients coupon for one night of lodging, then were asked to upgrade with different packages over the phone. I went with the middle package (I think it was gold) and was told (at checkout) this usually costs another $50+ but was discounted to about $35 (I do not know why). My problems are these: I would have like to see exactly where my dog was going to stay overnight, the play yard etc. I was not invited to do so not allowed past the door with my dog. Nothing was in writing for me to look at -- no brochures, nothing. I was asked to commit over the phone to an upgraded package and nothing was give me in writing when I dropped him off explaining the charges or services provided. It took a bit for my dog to be brought out to me (5-10 min) and he came in wet and cold like he'd spent some time out side in the rain. My pup had diarrhea and vomiting the evening we brought him home and this has continued for 2 days now. Now I am wondering (1) how well he was taken care of (2) whether he was stressed from the experience which resulted in him becoming sick or if something at the kennel caused him to be sick (3) if in fact these upgraded services I paid for were performed or even if he slept in a crate -- I have nothing to go on because I did not see anything that I paid for. I will not be using Pet Dominion again.