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Move Exp

Moving Companies

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

matt C.
10/2011
1.0
moving companies
  + -1 more
Perhaps the worst movers I have ever used. Found this company on uShip (http://www.uship.com/profile/MCarrier/) and they placed the lowest bid. Had decent reviews. However turns out their services were terrible. 1) Price - Lowest bid - but you get what you paid for - which is BAD service as described below. 2) Quality - Two large decorative items which were wrapped in bubble wrap and blankets were damaged. One was a large ceramic item was crushed beyond repair and the other was a wooden item which a piece was broken off and subsequently PACKED back into the blanket. Upon delivery discovered an end table and lamp were missing in the shipment. After further unpacking discovered two boxes missing completely. 3) Responsiveness/Punctuality/Professionalism - All were terrible! The initial pick-up of goods was scheduled for one time-frame and subsequently rescheduled 3-5 times over the course of 3 days. The mover would fail to arrive for the prescribed pick-up window and not bother to communicate they were delayed or provide any information on when they were planning on picking up the goods. Good were eventually pick-up and an estimated date of arrival was given for 5-6 days for arrival. Goods arrived 5 days late (10 days after initial estimate given). Again, mover was unable to make the timeframe THEY scheduled and was 3 hours late. Upon delivery goods were in poor condition and missing (see above).
Description of Work: Move a shipment of household goods from Las Vegas, NV to Rockvill, MD. The items int he shipment were described very carefully via the uShip service.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,400

    Contact information

    unknown, Rockville, MD 20850


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

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    Service Categories

    Moving Companies

    FAQ

    Move Exp is currently rated 1 overall out of 5.
    No, Move Exp does not offer free project estimates.
    No, Move Exp does not offer eco-friendly accreditations.
    No, Move Exp does not offer a senior discount.
    No, Move Exp does not offer emergency services.
    No, Move Exp does not offer warranties.

    Contact information

    unknown, Rockville, MD 20850