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MLM Home Improvement, LLC

4.7

(86) Verified Reviews

Founded 2007 •

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Service Categories

Licensing

Licensed
  • Trade License Number
  • Maryland - Home Improvement Contractor #101418 | Pennsylvania - Home Improvement Contractor #PA155592 | New Jersey - NJHIC #13VH11049800 Virginia - Class A Contractor #2705154110
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 2:00 PM

Company Contact

12057 Nebel St

Rockville, MD 20852

Description

MLM was started over ten years ago with a simple concept: Potential clients, no matter what their individual or family needs, should always be approached with a genuine desire to understand their vision all while delivering a product that brings their dream to life. Specializing in roofing, windows, siding, doors, and gutters since its inception in 2007, MLM has earned and maintained a consistent trajectory of growth which includes thousands of clients in their portfolio. The foundation enabling this growth has always been an unwavering commitment to the human aspect of doing business. With each project completed, the team at MLM is always improving and mastering further the art of customer relationships through impeccable work ethic and craftsmanship. Our Mission: To deliver the highest quality products and installations with family-like customer service Our Vision: To be the best at what we do through enriching the lives of our customers, our co-workers, and our community To really learn about MLM Home Improvement, look no further than our awards and recognitions. We're an A+ rated company with the Better Business Bureau and have been HomeAdvisor Screened and Approved. Our team is currently ranked #147 on Qualified Remodeler’s Top 500 List....

Verified Reviews

4.7

(86) Verified Reviews

Ratings Distribution

5

71

4

8

3

2

2

2

1

3

Rating Details

Price

4.7

Professionalism

4.8

Punctuality

4.8

Quality

4.8

Responsiveness

4.8
Read reviews by category
roofing (59)handyman (22)home builder (13)home remodeling (9)electrician (7)drywall (7)interior painting (6)gutter repair (6)tile installation (6)window replacement (5)plumbers (5)basement remodeling (4)
Showing 1-10 of 86 reviews
5.0

03/30/2021

My project consultant was Kevin James. He was very knowledgeable and very good at his job. He came to help me repeatedly whenever I asked and responded very quickly to my questions. James Cummins has excellent follow-up skills. The crew was Santiago and his group. The work was done mostly in the course of a single day and was very quick and done well. I was very impressed, they sent me pictures of...

DESCRIPTION OF WORK
New roof had shingles added

CATEGORY roofing

COST $22,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/30/2021

2.0

12/30/2020

Very Disappointed the job was supposed to be completed before September. Of course, due to COVID-19 the job was held off which would not have been an issue but I signed the contract at the beginning of June, a project manager was supposed to contact me in 3 to 4 weeks due to work scheduled being backlogged. Well 6 weeks later no one reached out to me I tried to get ahold of the sales rep to no ava...

DESCRIPTION OF WORK
Aluminum Trim for house

CATEGORY roofing

COST $5,250

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/15/2020

5.0

12/05/2020

So far it went very well. The Project Manager. Alex Phelps, was very professional, personal, and helpful. He did a good job coordinating the roofing project and was very attentive to any questions that I had concerning the weather conditions and the roof shingles. Adam, who was the Supervisor of the Sales team was also very helpful. He was prompt in answering any questions that I had and resolved ...

DESCRIPTION OF WORK
A new roof

CATEGORY roofing,home builders

COST $13,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/05/2020

5.0

11/30/2020

MLM was very professional start to finish and did a great job on our roof! We are very pleased and would certainly recommend MLM. Our sales representative, Dan Ferguson, was a pleasure to work with from the beginning to the end. Koo's roofing crew worked so hard, did a great job, and Cleaned Up! A repair to the trim of one of our dormer's needed to be made and was quickly and professionally handle...

DESCRIPTION OF WORK
New roof was installed

CATEGORY roofing,home builders

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/30/2020

1.0

10/19/2020

Although the MLM salesman responded promptly and was polite and informative, the initial estimate was way above the expected cost for my roof. After several “reductions” the final estimate provided was still about double the figure provided by two other companies promising similar quality of materials and workmanship. I was not impressed by “must close on this deal today to get at this cost” sales...

DESCRIPTION OF WORK
Estimate for roof replacement

CATEGORY roofing,home builders

WORK COMPLETED ON 10/19/2020

1.0

10/16/2020

They called me, they came 07/01/2020 to give us an estimate and put windows on my house, I went ahead and signed the contract with them, but they went unresponsive and haven't contacted me back since the beginning of August. They have my social security number, all my information has been forwarded to them, I have signed a loan contract for the project, and I can't get hold of them no more, I call...

DESCRIPTION OF WORK
To put windows on my house and give an estimate

CATEGORY replacement windows

COST $5,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/01/2020

5.0

10/13/2020

Overall the sales representative, site manager and crew lead were courteous and professional. They informed me of every step and answered any and all my questions. They offered a price lower than expected for a cash job. They completed the job on time and left my yard clean with no damage to gardens and plants. Overall a good experience.

DESCRIPTION OF WORK
Roof Replacement

CATEGORY home builders

COST $14,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/14/2020

5.0

10/10/2020

It went great! All the team (managers & technicians) were very friendly, very professional, and worked non-stop to complete the job. I couldn't be happier.

DESCRIPTION OF WORK
Replaced roof on our townhouse.

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/09/2020

5.0

10/08/2020

It went great! They were super professional, efficient, and worked quickly. They did great work and our new roof looks great!

DESCRIPTION OF WORK
A new roof

CATEGORY roofing,home builders

COST $17,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/01/2020

5.0

10/07/2020

MLM is simply the best. From our 1st meeting with Scott Bolden, we knew we were in great hands. I will say Scott and his team went above and beyond with working with our insurance. Where several other roofing companies “ran away” never to be heard from again, Scott and MLM was willing to work with us and our insurance to the point where they were able to get our insurance to pay for the full roof ...

DESCRIPTION OF WORK
Replaced Roof

CATEGORY roofing

COST $18,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/25/2020

Services Offered

As a professional home remodeling company, we take the utmost pride in offering a full range of exterior remodeling services for our customers. You can request these services individually or schedule a full makeover of your home. Additionally, we can handle the full scope of installations for new construction. When learning about MLM Home Improvement, you may also want to check out our full range of services, including: Roofing Siding Replacement Windows Replacement Doors Gutters

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, Check, Financing, American Express, Discover
Emergency Service
Yes
Warranties
Yes