We specialize in water and fire damage restoration, mold remediation, carpet clean-up and reinstall, odor removal, rebuild/reconstruction services and more! Our technicians are certified and well trained to get your home or business back to normal in a very efficient and timely manner. We work with all insurances to make this process as smooth as possible for you, because excellent customer satisfaction is our priority. We offer emergency services 24/7, so you can call us at anytime, and we guarantee someone will be at your door in approximately 2 hours.
Business highlights
9 years of trusted experience
Emergency Services Offered
Services we offer
Water & Smoke Restoration Services, Mold Remediation, Biohazard Cleanups, Sewer Backups, Carpet Cleaning and Reinstalls, HVAC Cleaning.
It is rare that a company exceeds my expectations but Ivan and his excellent team were by far, the BEST company I have ever had the pleasure of working with. 100%! I had a leak in my basement with dirty water only a month after moving in. They came right away, explained everything, were quick AND thorough, and made a horrible frustrating situation bare-able. I wish they did more than disaster recovery, I would use them for everything if I could. I really can’t say enough wonderful things about them. If you have a mold or disaster issue and need a reliable, caring, hard working, and a extremely affordable company, use Ivan and MasterPro. You will not be disappointed.
Description of Work: We had water from our garbage disposal fill the walls of our basement due to a backed up pipe. It was disgusting. :(
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Pamela R.
02/2019
5.0
We had our basement tested for mold and discovered we had a very serious mold problem. We had levels 50 times higher than normal. With levels that high, we were concerned about our health and anxious to get the mold out. The gentleman who tested for mold recommended MasterPro Disaster Recovery to eliminate the mold problem. We followed his recommendation and contacted MasterPro. Ivan and his crew did an outstanding job and we couldn't be more pleased with the entire experience. Ivan was very customer friendly and made every effort to accommodate our needs. The work was done quickly and efficiently in late December of 2018. I can't say enough good things about Ivan and MasterPro Disaster Recovery.
Description of Work: Mold removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,400
Vivian L.
06/2017
5.0
Masterpro was able to come out right away, give us a free estimate, and do the work the following day. The crew that did the work was the family that owns the business, and included one of the people that had given the estimate to supervise them. They were incredibly neat and clean doing the work which included pulling a wet, unsalvageable piece of carpet out of the basement and removing through the upstairs - no mess at all. They were a pleasure to do business with and we have already arranged for them to come back to look into another mold issue in the upstairs.
Description of Work: A pipe in our basement was leaking for a while before we realized it, so one corner was wet and becoming moldy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$760
Response from MasterPro Disaster Recovery
Thank you very much for your feedback! We really appreciate it.
Betina P.
08/2016
5.0
We had water damage in our basement and we contacted MasterPro. They were great, professional, told me what they were doing and did it, cleaned up before they left and did a great job. Dried the place up in 3 days.
Description of Work: Water Damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
Betina P.
08/2016
5.0
Had mold in my basement due to water filtering in thru a foundation problem. Masterpro Disaster Recovery called me, set up a free estimate, I agreed on services and they started working right the next day. The work was finished in one day, equipment picked up 2 days after, and everything was taken care of. I thank the guys at Masterpro for their professionalism and for being so polite. Great service!
Description of Work: Mold Remediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from MasterPro Disaster Recovery
Thank you for your kind review!
Melissa G.
07/2016
5.0
I had a pipe burst in my home. I called MasterPro for a free estimate. They responded to me very quickly and scheduled me right away. I decided to choose them because they were very professional and adequate to my needs. They set up equipment for 3 days, checked on status everyday, and picked it up once everything was done. For it being my first water damage MasterPro made the whole experience feel less stressful. Great company!
Description of Work: Water damage restoration in my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MasterPro Disaster Recovery
Thank you for your kind review! We look forward on serving you again in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Remodeling,
Mold Testing & Remediation,
Kitchen and Bath Remodeling,
Air Duct Cleaning,
Water & Smoke Damage,
General Remodeling,
Drywall,
Carpet Sales and Installation,
Carpet Cleaning
FAQ
MasterPro Disaster Recovery is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
MasterPro Disaster Recovery accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa