Kelly Roofing
About us
Additional DBA - Kellyco Contracting Inc. Additional contact name - Robert D Kelly.
Number of Stars | Image of Distribution | Number of Ratings |
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97% | ||
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This is a typical situation of people using subcontractors who show up as if they are unaffiliated. It is just very annoying to have to re-explain a job to someone else. I asked the principal about this in the first place and he told me, no, and that he only had a couple of teams. He is a small company and he is probably one guy doing gutters. He probably has had them for years and trusts them 100-percent. But I just hate someone showing up, a stranger, without any obvious affiliation, no business card and no nothing to restart the whole conversation. It happens over and over again and even though I tried to screen out the situation in selecting the guy, you know, it is a typical pattern. He uses subcontractors for gutters. The quality was acceptable.
When the day came to do the work, the workers showed up early, and the work was done by the end of the day. The roof looks GREAT and they were all super friendly. The owner himself stopped by to check the work out, made sure they cleaned up, and wanted to make sure we were happy.
BOTTOM LINE: They gave me the best price, friendly service, and did a great job. I couldn't have asked for more.
the ONLY and quot;conand quot; i can think of is that i called a couple times during business hours, and had to leave a message. Somebody always called back within 10 minutes, but when I'm at work, it can make for some awkward phone-tag.
In the spring of 2010 I heard snapping and cracking sounds, and Dave rescheduled everything to address this new problem. He found that several rafters had snapped under the weight of the snow. He said he and quot;sisteredand quot; these and fixed and lack of proper venting problem that occurred during a remodeling project.
However the skylights began to leak, before his crew even finished the roofing job. Over the span of the next couple of weeks, every skylight he touched leaked. This problem seemed to have run its course until Hurricane Sandy caused two more skylights to leak. KellyCo refused to respond.
I asked for county intervention. During arbitration Mr. Kelly blamed me and my skylights for all the problems. I don't know what changed. But the staff that works for him now is different that those who used to come fix things at my home. I believe this new staff is to blame. Dave is such and honorable person, I cannot believe he has allowed his company to be so unreliable.
The bottom line is that I got a partial refund to help defry the cost of fixing whatever went wrong with my skylights during the re-roofing project of 2010. I am distraught. I now have to find a new roofing contractor. That is the biggest loss for me.
Licensing
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