HELLER INFORMATION SERVICES

Internet Service


Services we offer

DOMAIN NAME REGISTRATION, WEB SITE HOSTING, EMAIL HOSTING, DIALUP AND FULL-TIME CONNECTIONS AND MAILING LIST HOSTING.

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Lisa W.
10/2012
5.0
internet service
  + -1 more
My latest communication with support (aka Fran) was amazing. Fran provided detailed technical instructions for a totally different website that I administer. Fran is the absolute best!!!
Description of Work: Heller Information Services (HIS) has been hosting multiple websites for me since about 1999. In all these years, I think the sites have been down a total of 5 minutes (seriously!). They are 101% reliable and responsive. When I have a question, my emails to support are always answered, usually in less than 24 hours. When they have scheduled updates, the systems are back up in less time than anticipated. Billing is effortless. Their prices might be more than mass-audience hosting sites like godaddy or hostmonster -- but you truly get what you pay for! And they don't use low prices as a come on, only to nickel and dime you when you want to add features that should be included anyway!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brian B.
11/2009
5.0
internet service
  + -1 more
Great service for over 15 years. If there is a problem, their 24/7 helpdesk gets right on it. They are a small family run business that is just awesome.
Description of Work: First it was dialup service, now web hosting and email hosting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JOSEPH H.
10/2006
5.0
internet service
  + -1 more
It continues to go well. My service has yet to be down. I rely on having my INTERNET service up for my work. Continuous reliable service gives me a feeling of trust.
Description of Work: Web hosting service. Free mail accounts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ELIZABETH B.
05/2006
5.0
internet service
  + -1 more
Excellent maintenance record -- my site is almost never down. Incredible and personal customer service by a local (Montgomery County), family-owned business. I stay with them for web hosting and email service even though they don't offer home DSL. When I send a question to their customer support line, half the time the response I receive will be from the owner himself. Good support for Macintosh users.
Description of Work: Web hosting (''Bronze'' plan) and email/news account. What I pay (approx. $400/yr.) includes 250MB of disk space for my web site, unlimited mailboxes, news reading, Postini spam filtering, domain name registration, and other features. Private bulletin board for their customers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    30 W GUDE DR ST 220, Rockville, MD 20850


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service

    FAQ

    HELLER INFORMATION SERVICES is currently rated 5 overall out of 5.
    No, HELLER INFORMATION SERVICES does not offer free project estimates.
    No, HELLER INFORMATION SERVICES does not offer eco-friendly accreditations.
    No, HELLER INFORMATION SERVICES does not offer a senior discount.
    No, HELLER INFORMATION SERVICES does not offer emergency services.
    No, HELLER INFORMATION SERVICES does not offer warranties.
    HELLER INFORMATION SERVICES offers the following services: DOMAIN NAME REGISTRATION, WEB SITE HOSTING, EMAIL HOSTING, DIALUP AND FULL-TIME CONNECTIONS AND MAILING LIST HOSTING.

    Contact information

    30 W GUDE DR ST 220, Rockville, MD 20850