Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Geek Squad - Best Buy logo

Geek Squad - Best Buy

Computer Repair, Appliance Sale, Stereo and Home Theater System Service,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-6 of 6 reviews
Michael R.
May 2016
5.0
Computer Repair
Yes, I recommend this pro
unknown

Karen S.
May 2016
5.0
Appliance Sale
Yes, I recommend this pro
unknown

John H.
Apr 2012
4.0
Computer Repair, Appliance Sale + 1 more
Yes, I recommend this pro
$700
They arranged for the installation of the refrigerator and the installation and plumbing of the ice maker.  It is good store to browse around, but you may have to track down the sales people in another department.    

Erin R.
May 2011
1.0
Appliance Sale
$1,763
Issues in no particular order: 1)  The Optima contractors that they hired to install our new range and microwave were unprofessional.  They came into our home and rattled off $500+ worth of "repairs" that were needed to install the units.  Said that they would do them for us.  One of the items on their list was the rewiring of an electric outlet.  They are NOT electricians.  No way we were going to let them do that.  Next came the extension of the gas line, and a few other things I can't remember.  In short, we said do not install.  We took our business elsewhere.  Sears in Montgomery Mall had Quality Kitchens do our install.  They were professionals who didn't see all that the work the others required.  They actually installed a shutoff valve which we really needed that Optima never suggested.  We now have a wonderful and SAFE stove and microwave thanks to them. 2)  We had a double unit (microwave & stove combined).  It was a very old model and very big.  We informed the sales person that we had this unit.  He said no problem with the haul away.  The people arrived "Optima" contractors, and said that they couldn't haul the unit away even though we paid for it.  Best Buy was reluctant to come get it, but we insisted. We will NEVER buy from Best Buy again if it requires any type of installation.  DON"T DO IT!!

FRANK T.
Sep 2005
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$2,500
THE REPRESENTATIVES WERE HELPFUL AND COURTEOUS. THEY ANSWERED ALL OF MY QUESTIONS AND WERE ABLE TO FIND THE RIGHT TV FOR ME. I COULD NOT SK FOR A BETTER EXPERIENCE.

FRANK T.
Sep 2005
5.0
Computer Repair
Yes, I recommend this pro
$400
THIS WAS A GREAT EXPERIENCE. THE GEEK SQUAD WAS VERY HELPFUL & EVEN THREW IN A FEW POINTERS ABOUT USING THE INTERNET. HE WAS VERY HELPFUL & EFFICIENT IN HIS WORK.

RUPINDER B.
Mar 2005
5.0
Computer Repair
Yes, I recommend this pro
$100
THE GEEK SQUAD REPAIR GUYS AT BEST BUY WERE VERY COURTEOUS, KIND, AND ANSWERED ALL MY QUESTIONS. THEY REPAIRED MY COMPUTER QUICKLY, AND SHOWED ME WHAT WAS WRONG. THE PRICE WAS SOMEWHAT HIGH, BUT I WAS IN A HURRY, SO IT WAS WORTH IT. VERY WELL DONE, WILL BRING AGAIN.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.8 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.