Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Excalibur Moving & Storage
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
Excalibur Moving and Storage is a full-service moving company offering local and long-distance moving services, storage, and packing assistance. Our services are available for all residential and commercial needs and we are known for providing professional and efficient services for your needs. Whether you are moving your family across the country or you are moving your local shop down the block, we have the knowledge and experience to make your move as easy and stress-free as possible. Our goal is to provide you with honest and reliable services, and no job is too big or too small for our team. We are proud to offer you complete packing services and our local storage units are available free for the first 30 days. Choose Excalibur Moving and Storage for all of your moving needs and discover why we are a leader in our field.
Business highlights
Emergency services offered
15 years of experience
Services we offer
Antique Moving., Commercial Moving, Local Moving, Long-Distance Moving, Packing/Unpacking Services, Piano Movers, Residential Moving, Storage Facilities
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.560 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 8% | ||
| 7% | ||
| 2% | ||
| 7% |
Showing 1-25 of 60 reviews
Richard F.
Sep 2020
The gentlemen were professional and efficient. Would hire again.
Tynetta D.
Aug 2020
This was my first time hiring movers and I had lots of questions and concerns. I spoke to Autum in the office and she was very patient and understanding. She answered all of my questions and there were plenty. This was for a move from Maryland to Richmond, VA. The movers were professional, courteous and efficient. They showed up on time and they moved quickly and efficiently. I was very impressed! The entire experience was amazing and I will definitely use this company again. Thank you so much for a job well done!
Response from Excalibur Moving & Storage
"Thanks so much for your feedback..it was our pleasure working for you! Excalibur Movers Team!"
Larry B.
Jun 2020
The team themselves worked quickly to move items from one house to the other. When they got to our new house, I had to ask the movers multiple times to please lay runners and plastic down before coming into the house as we had paid $1000 to clean our carpets a few days prior. The main mover continued to have the others go in and out of the house BEFORE laying the items down, until I finally asked them to stop. Understand things may break during a move, but other items I was disappointed in: they wrote in permanent marker on one of my storage bags I use for clothes to indicate which room it went into... and the poor quality tape they used was wrapped around my large kitchen OXO trash can and unable to be removed even after using goo gone. Also, they are to put all furniture back together that they had to take down for the move, and when I looked under our master bed, there was tape wrapped around one of the beams underneath still, and a 3 inch screw sitting on the carpet. My husband had to take apart the entire bed to find the placement for the screw, and then put back together (glad I paid all that money for the service we had to do ourselves). When I called the manager to tell him these items (since I emailed and got no response), he was HIGHLY argumentative. Additionally, his team never sent me the final quote with their insurance policy, etc. He argued with me that I should stay on top of my email... as a manager, I could not believe how he talked to his customer, and on that alone would never do business and give them my money again.
Quwannia W.
Sep 2019
They moved me to another 3 bedroom the professionalisms is out of this world
Mickey B.
Jun 2019
Do not hire these crooks. They stole a $160 bottle of unopened Chanel cologne from me. They removed the bottle from the unopened package, then put the empty package back into the storage container. The one mover made several comments about my colognes, and even mentioned how good one of them smelled. Then, when I found the empty box a few days later while unpacking, I was told the movers do not go through our stuff. Clearly he did since he mentioned how nice one of them smelled. For compensation I was offered $20 from Eli, or was told I could call the police. Worst customer service experience I may have ever had. I even tipped the movers over $150. I had a friend who was about to use them, but because of my bad experience is using another company. Glad I caught it in time before they had their items stolen as well.
Response from Excalibur Moving & Storage
"We are happy to respond to your false and wrong accusation. First to clarify a few things; when you called our office to complain about a missing cologne bottle ( $165 cost ) we checked with our guys that were there on the move date and none of the guys knew what we were talking about. We called and apologized to you and explained the insurance you have on file. $0.60 cents per pound per article ( $50 maximum ). We also offered you $100 as compensation to make things more clear and satisfying. Another thing to clarify you did not give a tip to the guys, which is another lie from you. We at Excalibur Moving and Storage are doing our best to satisfy our customers and we are dealing with 100 customers per month. We are also doing our best to provide top-notch services we will continue to do so. We are sorry things happen during the move, after all, we are human we feel bad about customers trying to hurt our company and not solving the issue in the right manner."
TOWNSEND M.
Feb 2019
Horrible service and company
Margaux Z.
Oct 2018
Excalibur has moved me twice, I will be booking a third job with them shortly. Eli and staff took the time to explain all aspects of booking and handling my furnishings, Eduardo was very careful with all of my belongings. Would recommend 100% to anyone moving short or long distance.
Response from Excalibur Moving & Storage
"Thank you so much for your awesome feedback. Excalibur Team."
Peg G.
Aug 2018
Our entire moving experience with Excaliber was exceptional. From the initial contact to the pricing walkthrough, to getting initial packing materials to the day if the move. Just exceptional. The staff, their process and the reasonable nature of their pricing!
Response from Excalibur Moving & Storage
"Thank you very much. Excalibur Team"
Peg G.
Jun 2018
Awesome. The staff were fantastic and the move was as painless as is humanly possible with a move. From the receipt of the boxes, tape and paper to the delivery and unpacking of the last box, we had what was needed, when we needed it and all without a hitch.
Response from Excalibur Moving & Storage
"Thank you very much for your feedback. Excalibur Team"
Denny R.
Jun 2018
I was very happy with the Excalibur team from beginning to end. Although it was a bit more expensive than I anticipated, it was well worth it given the professionalism and care taken by the crew in every facet of this move. Itai was outstanding as overall manager of the job and rolled up his sleeves to help moving crews when needed. Eduardo and his guys were super responsible and efficient in the heavy lifting part of the job. I could not be more pleased with them all. All phone calls and e-mails answered in a timely way. I highly recommend them.
Response from Excalibur Moving & Storage
"Thank you very much for your feedback. It was a pleasure working with you. Excalibur Team"
Susan L.
Feb 2018
Incredible!! This company is top rate. I've moved at least 15 times over the last two decades, and this company is the best I have come across. Very professional. My entire household went into storage. I could not have been happier. An art collection had to be safely wrapped so not to be damaged in storage and then when it was moved out, and they did an excellent job. Punctual, organized, efficient, and went the extra mile to ensure I was happy and the work was well done. I hired them again 4 months later to move from storage to new residence. Same experience! What I appreciated most (in addition to the above) is they did not talk a lot to each other or to me. The focus was on the job. Friendly, but not overly so. No breaks and no joking around on my time. The crew I had was mature and professional! Moving is one of the top three stress inducing experiences, and this company eliminated the stress!! I am about to use them for a third time!!
Response from Excalibur Moving & Storage
"Thank you very much for your awesome feedback. Excalibur Team"
Peg G.
Feb 2018
Perfectly! The team was knowledgeable, focused and minimized the stress we felt during the move day.
Response from Excalibur Moving & Storage
"Thank you, it was a pleasure working with you. Excalibur Team"
C. D.
Jan 2018
Excalibur was great! They were very flexible and helpful, with excellent communication throughout. All packing supplies were included, which was what differentiated Excalibur from other companies. They were on time, efficient, and careful with our belongings. Highly recommended!
Response from Excalibur Moving & Storage
"Thank you for your kind feedback, it was a pleasure working with you. Excalibur Team"
Scott R.
Dec 2017
Awful! Pricing they give you before they load the truck is half of what you will end up paying. They are inflating the square footage and weight x1.5. When asked to provide the slips from any weighing stations between VA and FL, they started yelling at me for requesting that now, and not before we agreed to the service. Estimate was $5- $6K, ended up paying $10K - cash only.
Jacqueline A.
Nov 2017
It was great they were professional, punctual and fast. They carefully wrapped up the items I needed wrapped....I would highly recommend them to anyone....
Response from Excalibur Moving & Storage
"Thank you very much for your kind feedback. Excalibur Movers Team"
Benjamin R.
Oct 2017
Excalibur Moving & Storage made everything painless for our move day. After going through the house buying process it was a pleasure to not have to worry about the moving day once it finally arrived. Excalibur Moving & Storage offered the best price and a knowledgeable staff that took great care in moving out belongings. I would definitely recommend them and definitely use them again in the future.
Response from Excalibur Moving & Storage
"Thank you very much for your feedback, Excalibur Team"
Laurent L.
Sep 2017
It went well. They did the job promptly and did the work efficiently. They tried to inch up the price but they came back down after "calling their supervisor." They could have marked the boxes better. They opened a door I told them not to and let my cat out. I lost over an hour looking for him in the neighborhood.
Response from Excalibur Moving & Storage
"First I would like to thank you for the fair feedback. Second, i would really like to apologize for the number of hiccup occur during the move. This feedback came as a surprise for us because we really thought that your move went smooth on all aspects, especially when the final price was lower then the estimate and there were no damages. Please allow me to explain myself about the hiccups occur during your move process: * Travel time - It is not our intention to jack up the price at all. I am not sure at what point you though we are doing that. * Boxes Marking - We guide our movers to simplify the marking because it will take a lot of time to mark the boxes in a detailed way. We guide our movers to be as professional as possible but also efficient and quick in the same time. We understand that it just doesn't work all time so smoothly. * The closed door that got opened - You are absolutely right with this issue and I am very sorry about it. it happens for movers sometimes because of a combination of a large home, long day and hot weather. Either way, there is no excuse and I apologize for that. We take feedback's very seriously and learn from them, because we care about our reputation and because we want to built a strong relationships with our customers. I really hope that if you ever in need of moving services in the future, you will consider using our services, I can promise you that you will not experience the above issues or any issues on your next moving process. Again, Thank you for your feedback and your business and hopefully your will accept our apologies."
James R.
Sep 2017
On time, very professional, and completed everything well within the allotted time. They took very good care of both our furniture and the house....especially on the return trip with new floors and painted walls. Highly recommend.
Response from Excalibur Moving & Storage
"Thank you very much for your kind feedback, Excalibur Team"
Leila M.
Aug 2017
All of the movers were very professional and I will definitely hire them again.
Response from Excalibur Moving & Storage
"Thank you for your kind feedback. Excalibur Team"
Robert L.
Jun 2017
.
Response from Excalibur Moving & Storage
"Thank you very much for your feedback. Excalibur Team"
Dabren W.
Jun 2017
Overall service was good. Nickle and diming with pricing (paid extra surcharge for fuel and tip of 10% was tied to the overall final $ value of move. otherwise very professional
Response from Excalibur Moving & Storage
"Hello and thank you for submitting your mostly positive feedback. We provide both verbal (over the phone) and in writing, breakdown of our charges before customers reserve the move with us. Customer was aware of the additional fuel charge before reserving the move with Excalibur. We appreciate and thankful for the tip the you gave our crew, it was completely your decision to do so. It is a very strict policy that we ask from our employees to never ask for a tip, it is up to the customer. Thanks again, It was a pleasure working with you and we look forward to hear from you in the future. Excalibur Team"
TRICIA L.
Jun 2017
Wonderful. They were kind and professional. Finished under estimated time.
Response from Excalibur Moving & Storage
"Thank you so much for your kind feedback. Excalibur Team"
Andrew B.
May 2017
From the second Edwin and his crew arrived they made our move smooth. They anticipated what was needed and helped and advised along the way. They were fast and efficient and by far the most polite group of movers I have ever met! I can't say enough how great of a job they did. I will gladly recommend them to anyone in need of movers. One final thank you to Edwin and his crew- you all were amazing and we couldn't have gotten through things so easily without you.
Response from Excalibur Moving & Storage
"Thank you very much for your feedback. Excalibur Team"
Jackie J.
May 2017
Best experience I've ever had working with a company. Actually it was the first time I've ever used a moving company. I always thought it would be to expensive but I was wrong. They only charged me what I was quoted. The guys were fast, knew what they were doing and very respectful of both myself and my belongings. Next time I move I will be calling Excalibur Moving and Storage. Thank you for a wonderful moving experience.
Response from Excalibur Moving & Storage
"Thank you very much for your kind feedback. Excalibur Team."
Mary_John M.
Apr 2017
They came the next day. Everything was carefully packaged and all items arrived in Georgia without damage.
Response from Excalibur Moving & Storage
"Thank you for your kind feedback. We provided a flat rate before customer reserve the move with us. Flat rate did not change. Customer paid the amount that was agreed on. Excalibur Team"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Excalibur Moving & Storage is currently rated 4.5 overall out of 5.
Excalibur Moving & Storage accepts the following forms of payment: CreditCard
Yes, Excalibur Moving & Storage offers free project estimates.
No, Excalibur Moving & Storage does not offer eco-friendly accreditations.
No, Excalibur Moving & Storage does not offer a senior discount.
Yes, Excalibur Moving & Storage offers emergency services.
No, Excalibur Moving & Storage does not offer warranties.