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15 years of trusted experience
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Reviews
2.02 Reviews
Showing 1-2 of 2 reviews
Ellie H.
06/2017
internet service
+ -1 moreComcast is expensive, non-responsiveness, and inconsistent.
Description of Work: Internet-------
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Sheri O.
01/2016
internet service
+ -1 moreI was told the contract only was the length of my commitment to comcast and had nothing to do with the actual charges. When I originally called I repeated numerous times that the contract locked in my charges for the two year terms of the contract, and I was told yes. Yet my bill was increased over $60. a month. I asked to be released from my contract and I was told that I would have to pay a fee. If Comcast is in breach of contract and practicing "bait and switch" I do no see how they can legally charge a fee for releasing me from my contract. I refused to pay for the over charges for the last two months of overcharges, and they are saying that I am not paying my bill. I fell as if they are bullies and they hustle additional fees out of their customers, despite of a contract.
Description of Work: Comcast Xfinity has OVERCHARGED me a total of $516.00 over the past year. I had a verbal agreement for a $79. bundle and signed a two year contract. My bill came to $131. after several months my bill slowly increased to $195. I discussed the overcharges with numerous customer service members in India, but they were unable to assist me. I asked to have a supervisor return my call, which never happened. I spoke with a person in the escalation in the Sllver Spring office, and a month later I had no reply. I have had numerous problems with my DVR, which has had to be replaced, and now they are charging me for an additional box. They continually increase and add fees.
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$516
Contact information
40 W Gude Dr # 110, Rockville, MD 20850
Service hours
Sunday:
ClosedMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 5:00 PMLicensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
TV Service - Satellite
FAQ
Comcast is currently rated 2 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 5:00 PM
Comcast accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
No, Comcast does not offer free project estimates.
No, Comcast does not offer eco-friendly accreditations.
No, Comcast does not offer a senior discount.
No, Comcast does not offer emergency services.
No, Comcast does not offer warranties.
Comcast offers the following services: High Speed Internet Access,Sports Packages,Unlimited Space
Contact information
40 W Gude Dr # 110, Rockville, MD 20850
Service hours
Sunday:
ClosedMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 5:00 PM