
Alonso Construction Services, LLC
About us
Alonso Construction Services serves the Washington Metropolitan area in the specialties of Masonry, Concrete, Stone, Brick and Hardscapes. Our clientele extends from residential, government and commercial.
Business highlights
Services we offer
Alonso Construction Services serves the Washington Metropolitan area in the specialties of Masonry, Brick and Hardscapes. Our clientele extends from residential, Concrete, Stone, government and commercial.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
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14% |
There were some delays in starting the work because some materials had to be special ordered and took more time to arrive than expected. But once the work was started, it got done within two days, even with some stoppage for rain. The crew was 3 men, and Mr. Alonso stopped by a couple of times while the work was done. The men worked neatly, and cleaned up after themselves. I don't have much landscaping in my front yard, so there wasn't much to damage.
It has now been several months since the work was done, and the wall looks great so far. If you look carefully, you can tell where the new stucco was put on, but only if you looked carefully. I am very happy with the professional demeanor, the work, and the price that this company charged. I would definitely call them again for other exterior projects.
On April 1st, 2012, I hired Felipe Alonso of Alonso Construction Services, located at 12207 Academy Way, Suite 13 Rockville, Maryland 20852, to create a patio area in my backyard. We agreed on the price and the timeline of construction, we signed a contract, and all seemed to be moving ahead steadily. We were both happy with the look of the finished product. In early May, 2012, the construction part of the job was complete. It was beautiful and I was very proud. I even named the area ?Castletop Lounge?, complete with a welcome sign and a quasi dedication ceremony. The final payment was made to Felipe, per our contract agreement. All that was left to do was a sealant spray over the pavers. Simple enough, right? Wrong. This is where the beautiful dream turns into the nightmare that I?m still living with today.
Felipe was to come back and perform the sealant phase of the patio. Bear in mind, this is still in May. I could not reach Felipe in June, July, and nearly August passes before Felipe comes back to do the work. It would have been no problem had he told me that it would be three months before I saw him again, but he told me nothing. Just didn?t show up. When he finally communicated with me, we agreed that he would come to my home on August 29, 2012. Felipe arrived after 8pm with the sealant and his sprayer. I questioned the lateness of the hour to begin such a job and the small amount of sealant that he brought with him (1 can). He assured me that he knows what he is doing and that all is well. Less than halfway through the job, he runs out and has to leave my home to get more. When he returns with, what I suspect is another brand of sealant, it is not the same look as the original sealant. I again questioned him, but he said that when it dries, it would blend in and have the same look as the first application. On the next day, September 1st, Felipe returns and tries to continue his work; however his sprayer breaks. He proceeded to toss the sealant out of the can and wipe it onto the pavers freehand with a rag? A RAG! Felipe?s dried footprints were throughout the project area. It was horrifying! [PICTURES ENCLOSED]. Again, Felipe disappeared for weeks with no response or rescheduling to correct this poor sealant job.
In an attempt to get answers on what I could do to move this process forward, I contacted the paver company, Nicolock. I wanted to know what product could be applied. They said they would get back to me on that, but in the meantime, on September 24, 2012, Felipe finally responded to one of my emails. He apologized for the shotty work and expressed his embarrassment, but vowed to correct it. Great. I felt better. He came out a few times to apply chemicals to lift the sealant off, but he has now disappeared once again. As of this writing, December 2, 2012, I wait. I am now exhausted with waiting for Felipe to make time for me. If I have to pay another company to correct his mistake, I surely want to be reimbursed for this charge. There were many things about this job that I chose to overlook in the name of forward movement (that I won?t even bother to list here), but I will NOT look away while someone tries to take advantage of me! Felipe Alonso was paid in May, and in December I still wait for him to correct his errors. This is not right, and he knows it! I will take this matter to whereever I have to in order to get satisfaction.
He did not disappoint. He started the work on time, right away, and did a thorough job with his crew in carefully removing the faux stone layer (to be replaced later almost as if nothing had been touched), get to the rotten plywood layer, replace the insulation, plywood, put water proofing materials, and put the faux stone layer back. He took additional steps to fix other minor parts on the exterior that wasn't even on his proposal. There was no surprise in any additional cost. As Felipe promised from the beginning, he finished the project on-time, on cost proposed (with additional work thrown in), and was responsive to meet with me or call me and give me updates. Overall excellent quality of work, and much better outcome than I had anticipated. I would use him again for any future projects.
Licensing
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