A.I.R. Lawn Care

They showed up the first time, and things were fine: I paid for the entire summer's mowing up front, knowing that I would be out of town a significant part of the summer (they are a bit more expensive than most, but I was willing to go there for the electric lawnmowers). But, their next visit was delayed, and the lawn got a bit long. The next visit after that was *really* delayed (about four weeks!), and the lawn was overgrown. I wrote and complained, but received no response - however, they did actually come out less than a week later and mowed. After that, they were fine, and continued mowing on a regular schedule. However, at the end of the year, I looked at my contract, and the amount I had been billed had included more than twice as many visits as had been paid. I contacted the company and asked to talk to them about this, and received no response. I wrote again, this time pointing out that I think they owe me money. Still no response. I wrote them a third time, detailing my issue and exactly how much money I think they owe me, and *still* no response. I'm now on the verge of taking them to small claims court.

Still in the process. Very responsive!

A.I.R. first appealed to my wife and I due to their green initiative and environmentally friendly philosophy. We've continued to use their services on a regular basis because of their competitive prices, knowledgeable team members, and their extraordinary product. We always get prompt service, and every team member is respectful of your home, yard, and pets. My parents in Rockville also use A.I.R.'s mowing and landscaping services on a regular basis, and they continue to be blown away by the results every time. An added bonus of A.I.R. is that their mowers are much quieter than services with gas-powered equipment.

We only got 2 applications in 2017 and only after numerous calls and emails to him. They sometimes didn't show up. WE again called in november in 2017 and told they would be out in February and again didn't show. I called and emailed owner Zack and as expected never got a answer.

Went very well.  Complete and courteous service.  Electric mower is very quiet, too.