Dixie Land Energy USA

4.3

(13) Verified Reviews

Founded 2002 • With Angi since November 2014

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Licensing

Licensed
  • Trade License Number
  • MD Master HVAC 8326
Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

281 E Main St

Rising Sun, MD 21911

Description

Dixie Land Energy is a full service energy company ready to provide you with heating oil, propane, on/off road diesel, gasoline, and a full line of heating, air conditioning, and indoor air quality services. Serving southeast Pennsylvania, all of Delaware and most of Maryland, our technicians are certified, drug tested and background checked so you can feel confident having them in your home. We have extremely competitive pricing and take pride in our work. We meet or beat any competitors pricing on any fuel or service. With over a combined 80 years of HVAC service experience, we provide excellent customer communication and 24-hour emergency service. We are also open 7 days a week for your convenience....

Verified Reviews

4.3

(13) Verified Reviews

Ratings Distribution

5

8

4

1

3

2

2

0

1

2

Rating Details

Price

4.2

Professionalism

4.5

Punctuality

4.5

Quality

4.3

Responsiveness

4.4
Read reviews by category
HVAC Companies (13)heating oil company (5)propane dealer (4)
Showing 1-10 of 13 reviews
3.0

05/03/2021

I had left a review on here back in 2020 about my issue with their service. I did have the charge to my credit card taken off. That usually takes a good 60 days. All of a sudden I started getting bills again . I talked to the owner today and he assured me he would get this straightened out. I have been getting oil from them so long that I actually still had Steve's cell #. He was just starting out...

DESCRIPTION OF WORK
I needed a routine cleaning done.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/03/2021

1.0

11/02/2020

Horrible. The poor kid they sent out to do it wound up squirting oil out of it, burning up panels and wires. I had to open every window from the basement to the entire upstairs, turn the ceiling fans on and open the deck doors. It wasn't just a poof of oil! All said they are expecting me to give them $2,400 to replace a whole bunch of burnt up parts. To be continued...... For now I have a perfectl...

DESCRIPTION OF WORK
I ordered a Oil Furnace to be cleaned. Just a routine yearly cleaning.

CATEGORY heating & air conditioning/hvac,heating oil companies

COST $2,400

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/21/2020

3.0

07/19/2019

Could not use them. They are located in Maryland, while I am in Northeastern Pennsylvania!

DESCRIPTION OF WORK
N/A Did not use them

CATEGORY heating & air conditioning/hvac

WORK COMPLETED ON 07/19/2019

5.0

11/14/2018

The truck showed up a day earlier than we thought. We were not home. Our tank was partially hidden by fencing and was not easily accessible. The driver was able to access it and filled our tank without any problem. He left us a not asking that we provide access to the tank next time and to fix a latch that was screwed together. We were so pleased that he was able to deliver our gas instead of just...

DESCRIPTION OF WORK
propane gas delivery

CATEGORY heating & air conditioning/hvac,propane sales

COST $128

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/12/2018

5.0

03/06/2018

After shopping around, I determined they were the lowest priced. They were helpful on the phone and the delivery was professional and punctual.

DESCRIPTION OF WORK
Refill of heating oil

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

1.0

09/29/2017

They advertised propane at $1.04 a gallon. I called two days after the ad came out and they refused to honor the advertised price because of hurricanes. They claimed there was a disclaimer in the ad saying price subject to market fluctuations. There was no such disclaimer. I called two days after newspaper ad came out.

DESCRIPTION OF WORK
They advertised propane at $1.04 a gallon. I called two days after the ad came out and they refused to honor the advertised price because of hurricanes. They claimed there was a disclaimer in the ad saying price subject to market fluctuations. There was no such disclaimer. I called two days after newspaper ad came out.

CATEGORY heating & air conditioning/hvac,propane sales

WORK COMPLETED ON 09/15/2017

Images

Photo for Dixie Land Energy USA - 281 E Main St, Rising Sun, MD - 36338600
5.0

06/09/2017

They are excellent. They are my go to place for oil. They always seem to have the best prices. They are prompt. If you need them immediately they are here. It takes about an hour when they come out and they leave the area clean.

DESCRIPTION OF WORK
They inspected our heating system. I really don't remember when they were out, it was in the last year.

CATEGORY heating & air conditioning/hvac,heating oil companies

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/09/2016

5.0

03/31/2017

Arrived on the day they said they would, very professional and friendly staff. Had no problems at all. They are my new propane company for sure

DESCRIPTION OF WORK
My old propane company let my tank get done to 20% after calling them for three weeks. I called Dixieland on a Wed and they came out and filled my tank on that Saturday. and they were 70 cents a gallon cheaper.

CATEGORY heating & air conditioning/hvac,propane sales

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/31/2017

5.0

10/06/2015

I had been wanting to purchase a propane tank we were leasing and had already paid enough to own the tank. I called around to a few places and Dixie Land had the best price and could do the work fairly soon. I was told it would take 4-6 weeks before any other company could even come out to install a tank. I called Dixieland a couple of times the hardest part was getting a hold of Terry but that wa...

DESCRIPTION OF WORK
Installed a 120 gallon propane tank and filled it.

CATEGORY heating & air conditioning/hvac,propane sales

COST $700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/30/2015

5.0

06/05/2015

I noticed the A/C unit was running pretty hard during a recent heatwave  and wanted a professional to check it out.  A friend recommended  Dixieland so I scheduled an appointment to have a service tech out to  check out the state of the system.   He was on time, friendly and  professional.  He did his thing and checked everything out.  He didn't  find anything wrong in particular and didn't try to...

DESCRIPTION OF WORK
Had a service tech come out and access the state of an A/C unit.

CATEGORY heating & air conditioning/hvac

COST $79

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/05/2015

Services Offered

We deliver heating oil, propane, on/off road diesel, and gasoline products and also install/replace storage tanks for these products. Automatic delivery is available. Our HVAC division provides world-class maintenance, repair, and replacement of all types of heating and A/C, residential to light commercial. We offer an excellent maintenance program with multiple options of service coverages. Mention Angie's List and enjoy our 2020 promotion, either $2000 off an HVAC installation or 20% of any HVAC maintenance or repair.

Services Not Offered

Geo-thermal, solar power

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Ask for details