Target Radon Mitigation

Scheduling was simple and I had a very informative, low pressure initial call. The crew was able to come out only a couple days later, and were on time, efficient, friendly, and informative. They replaced the radon fan and gave me a professional review of my overall basement situation. Great experience!

I am way over do to write a review for Target Radon. Target radon installed out radon remediation system. Shortly after installation, we had a problem with the exhaust pipe as it was blown loose from the house. The owner was snowed in when I called and as soon as he could get his driveway cleared, he came out and fixed the exhaust pipe after hours at no charge. He was personable and we are grateful that he was able to fix the loose pipe so quickly.

Steve and his crew did a amazing job. My levels were at 5.0 after re-testing my levels were <.04. AWESOME! The quality of work was great and Steve really took the time to answer all my questions . Even after a bad storm the day of the installment Steve was back out on a Saturday to ensure everything was working properly. You have radon, get Target Radon it will be done right!

I submitted a request for an estimate late in the evening on August 1, and Steve got back to me early the next morning. I described the problem to him over the phone, and he was confident that the main issue was a faulty fan. He called me back later in the day to say he would be in our area and could do the work that afternoon. By the time I got home, he and his crew had already started the work. They also installed new piping for the system, at no extra cost above his original quote. They were finished all work in less than an hour. Steve was very personable and knowledgeable. The crew's work was excellent. Also, Steve's dog Target is a nice addition to the team. We will follow up with a radon test to ensure all is working as it should.

It seems like a lot of money to have someone come out to do a test I could have probably done myself through Home Depot or something. ?Our levels were fine, so maybe he didn't have to do a lot. ?They did the job, so maybe that's an unfair assessment. The price did seem on par with other companies I checked. ?He was very responsive to us, but he was late. He was professional.

Our Radon Remediation system "died". We were looking for someone to come out and diagnose and fix the problem. Not only did they try and help me over the phone (in case it was just a switch or fuse problem) to save me a visit fee, when the problem wasn't something that could be solved by me, they were very accommodating of our schedule. They came out as promised, fixed the problem (a broken fan, just as they suspected); everything was incredibly fast, and I would highly recommend them.

Went well, got the job done, has a cute dog that stays in the car

Went well.

Great work, great price

Target came out immediately, analyzed the problem, and solved it completely.

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Great! Steve was very pleasant and knowledgeable, and promptly returned my calls. Within 48 hours of installation my home;'s radon levels went from 5+ pCi to .4.. We're really pleased with the results. Thanks!

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Steve was an absolute pleasure to work with- he's friendly, clearly an expert in his field and brings along with adorable dog Target (the company mascot) on all his jobs. Steve worked quickly, explained to us what needed to be done and was priced very competitively. Overall, our radon levels went from 6 to 1.2. I would highly recommend Target Radon to friends and family.

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Steve at Target radon was excellent from beginning to end.  We had been aware that our radon fan was not working but weren't sure whom to call. After reading all the reviews on Angie's list, it only made sense to call Steve because of everyone's satisfaction with his responsiveness and ability to get the job done right. I think I left a phone message or sent an email on a Sunday and Steve called me Monday. He let me know that a new fan would be around $500 plus a guage if we wanted a gauge. We set up an appointment for the following Friday and he arrived promptly.  I had told Steve that the fan that was in the house when we moved in in 1996 was very noisy and he assured me that the fan he would install was very quiet.
Steve efficiently replaced the radon fan and ran a test.  He and my husband could hear a gurgling noise from the basin where the radon pipe originated. Mystified, Steve opened the lid and 15 years worth of water that had been collecting exploded out all over Steve and our basement floor.  It turns out, our sump pump, which was in the same basin, had not been working for decades and the water had been building up. My husband and I, from the west coast where no one has a basement nor a sump pump, had been told our house didn't have a sump pump so we didn't even know we had one nor that it wasn't working.    Fortunately for us, Steve had one sump pump on his truck and was able to replace it and get it properly operating.  Once all that water was out of the basin, the radon fan worked beautifully. And Steve was right, I never hear that fan, even when it is quiet at night.  
If it hadn't been for Steve, we would have gone blindly on not knowing that water was building up under the foundation. Steve pointed out that we were very fortunate that our foundation hadn't cracked over the years from the freezing water.    We were so fortunate that Steve knew how to replace sump pumps and could trouble shoot the whole situation. He ended up spending most of the day at our house, making sure everything was working properly before he left. And, he had to do it covered in rusty, dirty water from under our house. His dog, Target, patiently waited for him the whole time!    
My husband and I opted to get the gauge that can tell you whether the radon system is doing its job - its a simple gauge but worth every penny to know that the proper pressure is being maintained in the system to remove the radon gas. We also bought the radon test kit that gets sent to an independent lab and received the great results back that our basement was significantly under the established safe level for radon gas.
A few weeks later, when we had more cold weather, we had a problem with the water in the sump pump exit pipe freezing, causing an ice plug and preventing the water from flowing out. We gave Steve a call and the next time he was in our area he cheerfully came by and fixed that problem, too, without charging anything.
I highly recommend Steve - he really knows his stuff and is very personable.

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One of the owner's Steve contacted us within 15 minutes of posting on another site what we were looking for. He scheduled to come out the next day.  He was running a little late but called to inform us when he was within 60 minutes of arrival. When he arrived he explained the whole process, inspected our existing Radon mediation system and made recommendation s. We ended up replacing the existing fan which included a follow-up test. Very happy with the service and definitely recommend.

I called Target Radon after reading favorable reviews here on Angie's List.  The number provided is the direct number to the owner Steve's cellphone.  I called on Monday and Steve answered immediately.  He took the time to talk about my situation and made an appointment to come that Friday.  
After arriving, Steve was very thorough with explaining everything about the system and anything else I had a question about.  It's very obvious this guy knows his stuff.  He's very knowledgeable about his profession but is still able to explain the technical stuff in a way that everyone can understand.
My Radon levels were between 10 & 11 according to a tester I had borrowed from a friend.  After the system was installed the tester still read around 4 but the test kit that was sent to an independent lab came back at 2.  That, I am very happy with.  It's my understanding that readings tend to be higher in the colder months so I expect that number to go even lower once the weather gets warmer.  Also, since I have a floating slab in my basement the area between the wall and floor was wider than the typical material used to seal it.  While it is still reduces that amount of radon, it's obviously not as effective as a complete seal that can be obtained by using spray foam insulation.  However, foam insulation is not recommend unless your absolutely, completely, without question, never going to get water in your basement.  Currently, I have issues with yard drainage that causes one of my window wells to fill and leak during heavy rains.  So, although I may consider the foam insulation in the future, I will hold off until I fix the water issue first.
Steve even took the time to call me after receiving the independent results back from the lab (which were emailed to both of us).  He explained the reading and again took the time to answer any questions that I had.
Overall, I was extremely pleased with the service I received from Steve and highly recommend Target Radon!  Great guy, very personable and extremely knowledgeable!!!

In the process of a home inspection performed for the sale of our home, it was noted that radon levels were unacceptably high.  We contacted Target Radon and received an immediate call back.  They came out the same day to perform an estimate.  We found the price to be average.  Target Radon assured us they could correct the problem.  They installed the pipe and vented it out within a few hours.  When retested, the radon levels were undetectable. 

We had a miscommunication in the intial phone contact that involved the drainage system in my basement.  I had described to Steve that I had a French Drain system.  It has aways been my impression that part of a French Drain system is a gap around the perimeter at the base of the wall, which my basement has. When Steve arrived on the job, he informed me that I had a "floating slab", and that I would have to pay extra to seal it with the proper material.  We discussed other options but in the end we were able to come to terms sealing it with the proper method.  I also had a concern regarding the sealing of the sump pit.  Steve had explained that they use Lexan to seal the pit, which is a standard in the industry, but this would also cost extra. I was not present during the installation and saw this cover for the first time later that day after Steve had left.  I was disappointed with the appearance.  The Lexan was cut square covering a round hole and was sealed with expanding foam that can be seen through the clear Lexan.  Altough it is effective, it does not appear to be proffessionally installed.  After discussing this later with Josh (Steve's partner)   he explained that due to the way this pit is constructed, they were limited in the way this cover could be installed.  Normally, the cover is laid flat over the hole and caulked in place providing a much better installation.  My pit as a 1" lip around the circumference that prevented mounting this any other way. When I explained to Josh that I'm aware of covers specifically for this purpose, he offered to come back and replace this cover, free of charge provided I obtain the particular cover.  Lastly, after a rain that night,  the caulking on the exterior completely disolved and ran down the siding and the masonary basement wall where it finally hardened.  I contacted Steve and sent him a picture.  He offered to come out and clean it up and re-caulk next time he was in area. I eventually cleaned up the mess and re-caulked it myself.   

Pay attention to the guarantee.  Their only guarantee is that the reading will be below 4 pci/L.  This is the industry standard and is satisfactory for sale of the home, but he also explained to me that the dangerous cancer range is between 2.5 and 4 pci/L. I tried to negotiate the guarantee that it should read below the danger range of 2.5 pci/L, but he said they could not negotiate this. He does test the system with smoke to see if the draft is adequate and he did expect a reading in the fractions but would not guarantee this. 

Overall, the radon test came back in the fractions so the system works better than what they would guarantee.  They also made follow up calls, which I think the good contractors will do.

They will do the work as described and they will follow up and make appropriate corrections if needed. The job was also completed in a matter of hours which I though was quick.  They are friendly and knowledgeable on the topic.   I'm giving them the benefit of the doubt that the caulk event was an anomoly.