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A-1 Pools & Spas

Founded 1988 • With Angi since June 2008

Has the winter weather left your pool looking like a hurricane hit? Would you like to spend your summertime enjoying your pool rather than cleaning it? Call the experts at A-1 Pools & Spas for an exceptional pool maintenance service, where . . . “Our Only Goal Is A Satisfied Customer!” As a full service pool maintenance, installation, repair, and service company, we provide everything you need to keep a year-round oasis in your backyard. As a family owned and operated business, we are able to offer personalized services and 24-hour availability to work around your busy schedule. Our customer service far exceeds any other pool maintenance company in the area and our nearly 10 years of business in the local industry are a testimony to our many referrals and word-of-mouth clients. Along with everything you need in pool maintenance, we also provide a huge selection of pool accessories, supplies, parts, chemicals, and a great selection of hot tubs. We never try to sell you something you don't need, nor will we charge you an arm and a leg to clean your pool! We just work our hardest to ensure you feel you are always on a vacation in your own backyard! Contact A-1 Pools & Spas today at 410-526-7980, with any questions about pool maintenance in Reisterstown, Maryland. We are pleased to offer a 30% discount on all parts, chemicals, and supplies to our commercial accounts and a 20% discount to all the men and women on active military duty and those who serve in our police forces and fire departments. Owning and maintaining a pool has never been easier!.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Verified Reviews

4.2

(15) Verified Reviews

Write a review
Showing 1-15 of 15 reviews
Victoria L.
5.0
06/13/2016
unknown
Description of Work
.
Category
pool cleaners
Barbara M.
1.0
09/27/2014
Don't use this company. They don't return calls or keep appointments.
Description of Work
The provider came out said our pool needed a part. He would order the part and be back in a week. After two weeks of us trying to contact him with no response, we finally got him to answer. He said he would be out the following week. I called that morning that he said he was coming and was told he would be there between 6:00-7:00 PM. I told him I wanted to be sure of him coming because I had to take off from work. He said he would be there. He never came and will not return any calls. This is the worst customer service and I would not use this company.
Category
pool cleaners
jennifer M.
2.0
06/30/2014
unknown
Description of Work
The staff was very professional and their work was acceptable the first time they came out however they never came back! After almost three weeks of calling and leaving messages to see what the problem was, I decided to use someone else. I will never use this company again.
Category
pool cleaners
George L.
4.0
06/25/2014
Everything went great. They were prompt, efficient and got the job done quickly and they cleaned up after themselves.
Description of Work
.
Category
pool cleaners
Shane E.
3.0
06/05/2014
We have been waiting for 4 months for our hottub to start working. Its like we were on a backlist and werent important. If I knew it would take 5 months to have it fixedm I would have went else where and saved time. Never calls if late or not going to show, and if he does show up ITS A MIRACLE. LOSER
Description of Work
Originally fixed our hot tub with no problems, after one year our hot tub wouldnt heat. We called in February for him to fix our stuff. Now in June we still dont know what is wrong and he regularly misses appointments and doesnt call for days or even weeks. I shouldnt have to call wondering why noone showed up and what is going on. 4 months to fix a simple problem. This is ridiculous and wish we would have went else where.
Category
pool cleaners
jason P.
5.0
04/08/2014
Great!
Description of Work
Repaired our Hot Tub, not just replaced parts.
Category
pool cleaners
ANTHONY W.
1.0
04/02/2014
This pool services provider did not respond to my messages.
Description of Work
I have an in ground pool. In April of 2012 I received an unsolicited letter in the mail offering special prices on opening and closing my pool. I responded to the letter. I left several phone messages but did not receive a response to either message.
Category
pool cleaners

Service Provider Response

We opened and closed pool in 2009 and repaired his light. We sent him a flyer every year since. We have not heard from him since 2009. If he has tried to call us, we have not gotten any messages. Our phone number is 410-526-7980.
Nancy D.
5.0
11/13/2013
It went super. Very courteous. Explained everything with kindness. Provided a military discount. Please refer to all
Description of Work
Replace pool hoses and show me hoe to check hot tub chemicals and filter and replace pool cover and supply the tool for suck
Category
pool cleaners
Lyndall H.
5.0
08/25/2013
See above.
Description of Work
We have used this pool service for two summers now. He does an excellent job opening and closing the pool and providing a weekly service to clean the pool. Much more responsive and knowledgable than the previous pool company. Price is excellent - highly recommend A-1 .
Category
pool cleaners
Shane E.
4.0
07/10/2013
Came out quick and fast. Ordered the parts with no money down. Had a few times where we had times set up to complete the job, but we had the reschedule a few times. We needed all new parts for our hot tub, blower, pump, heater, thermostat and a cover. Price was very very good,beat other competitors by half. Hot tub runs perfectly and looks good. Nice guy to talk to after a few minor speed bumps. Would work with again.
Description of Work
He was suppose to fix our broken hot tub
Category
pool cleaners
Amy D.
5.0
05/14/2013
A-1 Pools & Spas was very good. They were the only people who responded to me for cleaning a hot tub.
Description of Work
I used the pool services of A-1 Pools & Spas.
Category
pool cleaners
Amy K.
3.0
11/12/2012
They open our pool for us. However, since they did not close all the valves our heater leaked and we had to use another company to fix it. They also didn't remove all the plugs in the pool and failed to tell us, which the required several hours of work to figure out why the pressure was so high.
Description of Work
Open and closed pool.
Category
pool cleaners
Maureen F.
5.0
09/02/2011
The owner was quick to respond and quickly located the problem. The pump had to be ordered and replacement was done as soon as it came in. After replacing the pump, a leak was found. Was told finding the leak would be labor and cost prohibitive. The owner instead bought a can of leak fix, came back out to treat the spa and charged me just another $50. Very pleased with the result, the honesty, professionalism and customer service.
Description of Work
Replaced spa pump.
Category
pool cleaners
Justin R.
5.0
11/01/2010
A-1 Pools and Spas did a good job. They are responsible and punctual. We had another company come in and not finish the job so we got A-1 and they came in and got the job done.
Description of Work
A-1 Pools and Spas replaced plumbing in the pool.
Category
pool cleaners
KELLY W.
5.0
06/16/2008
I have been using their services for about a year. I like them because they are personable, honest and do good work. They are on time and clean up after themselves.
Description of Work
They opened and closed my pool. They also did some maintenance work.
Category
pool cleaners

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Phone

Address

PO Box 869

Reisterstown, MD 21136

Map showing A-1 Pools & SpasView larger map

Other Information

Services Offered

Pool and Spa Service, Pool Sales Construction and Installation, Decks and Porches,

Services Not Offered

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Payment options

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Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

A-1 Pools & Spas is currently rated 4.2 overall out of 5.

A-1 Pools & Spas is open:

Sunday: 9:00 AM - 8:00 PM

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

A-1 Pools & Spas accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa

Yes, A-1 Pools & Spas offers free project estimates.

No, A-1 Pools & Spas does not offer eco-friendly accreditations.

Yes, A-1 Pools & Spas offers emergency services.

Yes, A-1 Pools & Spas offers warranties.

A-1 Pools & Spas offers the following services: Pools, spas, saunas, gazebos, water walls, chemicals & accessories.