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A-1 Pools & Spas

Founded 1988 • With Angi since June 2008

4.2

(15) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered
Insured
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Description

Has the winter weather left your pool looking like a hurricane hit? Would you like to spend your summertime enjoying your pool rather than cleaning it? Call the experts at A-1 Pools & Spas for an exceptional pool maintenance service, where . . . “Our Only Goal Is A Satisfied Customer!” As a full service pool maintenance, installation, repair, and service company, we provide everything you need to keep a year-round oasis in your backyard. As a family owned and operated business, we are able to offer personalized services and 24-hour availability to work around your busy schedule. Our customer service far exceeds any other pool maintenance company in the area and our nearly 10 years of business in the local industry are a testimony to our many referrals and word-of-mouth clients. Along with everything you need in pool maintenance, we also provide a huge selection of pool accessories, supplies, parts, chemicals, and a great selection of hot tubs. We never try to sell you something you don't need, nor will we charge you an arm and a leg to clean your pool! We just work our hardest to ensure you feel you are always on a vacation in your own backyard! Contact A-1 Pools & Spas today at 410-526-7980, with any questions about pool maintenance in Reisterstown, Maryland. We are pleased to offer a 30% discount on all parts, chemicals, and supplies to our commercial accounts and a 20% discount to all the men and women on active military duty and those who serve in our police forces and fire departments. Owning and maintaining a pool has never been easier!....

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Verified Reviews

A few reviews for this pro...
1.0

09/27/2014


Barbara M.

Don't use this company. They don't return calls or keep appointments.

Description of Work
The provider came out said our pool needed a part. He would order the part and be back in a week. After two weeks of us trying to contact him with no response, we finally got him to answer. He said he would be out the following week. I called that morning that he said he was coming and was told he would be there between 6:00-7:00 PM. I told him I wanted to be sure of him coming because I had to take off from work. He said he would be there. He never came and will not return any calls. This is the worst customer service and I would not use this company.

Category pool cleaners

4.0

06/25/2014


George L.

Everything went great. They were prompt, efficient and got the job done quickly and they cleaned up after themselves.

Description of Work
.

Category pool cleaners

3.0

06/05/2014


Shane E.

We have been waiting for 4 months for our hottub to start working. Its like we were on a backlist and werent important. If I knew it would take 5 months to have it fixedm I would have went else where and saved time. Never calls if late or not going to show, and if he does show up ITS A MIRACLE. LOSER

Description of Work
Originally fixed our hot tub with no problems, after one year our hot tub wouldnt heat. We called in February for him to fix our stuff. Now in June we still dont know what is wrong and he regularly misses appointments and doesnt call for days or even weeks. I shouldnt have to call wondering why noone showed up and what is going on. 4 months to fix a simple problem. This is ridiculous and wish we would have went else where.

Category pool cleaners

1.0

04/02/2014


ANTHONY W.

This pool services provider did not respond to my messages.

Description of Work
I have an in ground pool. In April of 2012 I received an unsolicited letter in the mail offering special prices on opening and closing my pool. I responded to the letter. I left several phone messages but did not receive a response to either message.

Category pool cleaners

Service Provider Response

We opened and closed pool in 2009 and repaired his light. We sent him a flyer every year since. We have not heard from him since 2009. If he has tried to call us, we have not gotten any messages. Our phone number is 410-526-7980.
5.0

11/13/2013


Nancy D.

It went super. Very courteous. Explained everything with kindness. Provided a military discount. Please refer to all

Description of Work
Replace pool hoses and show me hoe to check hot tub chemicals and filter and replace pool cover and supply the tool for suck

Category pool cleaners

4.0

07/10/2013


Shane E.

Came out quick and fast. Ordered the parts with no money down. Had a few times where we had times set up to complete the job, but we had the reschedule a few times. We needed all new parts for our hot tub, blower, pump, heater, thermostat and a cover. Price was very very good,beat other competitors by half. Hot tub runs perfectly and looks good. Nice guy to talk to after a few minor speed bumps. Would work with again.

Description of Work
He was suppose to fix our broken hot tub

Category pool cleaners

5.0

05/14/2013


Amy D.

A-1 Pools & Spas was very good. They were the only people who responded to me for cleaning a hot tub.

Description of Work
I used the pool services of A-1 Pools & Spas.

Category pool cleaners

3.0

11/12/2012


Amy K.

They open our pool for us. However, since they did not close all the valves our heater leaked and we had to use another company to fix it. They also didn't remove all the plugs in the pool and failed to tell us, which the required several hours of work to figure out why the pressure was so high.

Description of Work
Open and closed pool.

Category pool cleaners

5.0

09/02/2011


Maureen F.

The owner was quick to respond and quickly located the problem. The pump had to be ordered and replacement was done as soon as it came in. After replacing the pump, a leak was found. Was told finding the leak would be labor and cost prohibitive. The owner instead bought a can of leak fix, came back out to treat the spa and charged me just another $50. Very pleased with the result, the honesty, professionalism and customer service.

Description of Work
Replaced spa pump.

Category pool cleaners

5.0

11/01/2010


Justin R.

A-1 Pools and Spas did a good job. They are responsible and punctual. We had another company come in and not finish the job so we got A-1 and they came in and got the job done.

Description of Work
A-1 Pools and Spas replaced plumbing in the pool.

Category pool cleaners

    A-1 Pools & Spas

    Founded 1988 • With Angi since June 2008

    4.2

    (15) Verified Reviews

    Business Details

    Phone Number

    Address

    PO Box 869

    Reisterstown, MD 21136

    Services Offered

    Pools, spas, saunas, gazebos, water walls, chemicals & accessories.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Check, Discover, MasterCard, Visa
    Emergency Service
    Yes
    Warranties
    Yes