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Services we offer
ALL SERVICES RELATED TO LAWN MANAGEMENT AND CARE., BUSH TRIMMING, CORE AERATION, DE-THATCHING, FALL CLEAN-UP, GUTTER CLEANING, LAWN MOWING, LEAF REMOVAL, MULCHING, PLANTING, SEEDING, SPRING CLEAN-UP
Reviews
4.511 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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73% | ||
9% | ||
9% | ||
9% | ||
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Showing 1-11 of 11 reviews
W. N.
Aug 2019
It was an excellent service. They were always on time and they did a great job. Clean up after themselves and great customer service.
Cheryl H.
Dec 2015
We've used this company for our lawn/garden maintenance for the last few years. This year for the fall clean up was the WORST! I'm not sure why the crew didn't do the complete job the first time they came, but after contacting them several times, the job is still not complete, nor have we received a explanation as to why one of the shrubs in front of the house wasn't touched. The last response I received from them stated, "We been there few times already We are not coming back."
When taking down our decorative garden fountain for the winter, I discovered that the electric cord had been cut (not the first time we've had this type of an issue). I included this in my e-mail correspondence and it never was addressed.
1/15/2016 After the previous "we are not coming back" message, a follow up e-mail was sent to the company's owner advising him that we would be pursuing action. Within a few days, a very nice workman came to the house, unannounced, and completed the work we'd requested.
When taking down our decorative garden fountain for the winter, I discovered that the electric cord had been cut (not the first time we've had this type of an issue). I included this in my e-mail correspondence and it never was addressed.
1/15/2016 After the previous "we are not coming back" message, a follow up e-mail was sent to the company's owner advising him that we would be pursuing action. Within a few days, a very nice workman came to the house, unannounced, and completed the work we'd requested.
Erika R.
Jun 2014
Crew did a fantastic job. I also use this company for mowing, and they do a great job for a fair price.
Mark G.
Jun 2014
We have used them in the past. We have a contract with them now and they cut our grass once a week as well as do the yard. They do everything related to lawn care but if we want more like mulching or landscaping that would be a separate charge. We have probably been using them for a month now but we have used them before at least a couple of years back in 2008. The quality of their work is excellent. They are fast and efficient. The professionalism of the people doing the work is top notch and the professionalism of the back office is okay.
Elaine K.
Apr 2013
Every year since 2005, I’ve gotten fantastic service, a beautiful looking yard and countless compliments from my neighbors.
Linda L.
Dec 2012
Excellent.
Dean K.
Dec 2012
This was my first year using Turf Doc and I'm going to stay with them. They have a good price, are reliable and responsive and do a great job.
Elaine K.
Apr 2012
The crew of ten arrived at 8:30 Saturday morning as scheduled. The job went quickly and smoothly and they were all very well organized. They worked very hard non-stop for 3 hours straight. When the job was finished, the crew did a great job cleaning up. They were quick, neat and efficient. The entire property looks beautiful. They did an excellent job. I couldn't be more pleased. I've hired this company every year for the last 7 years and every year I've been very impressed with their quality of work and professionalism. I would highly recommend.
Prashanth S.
Apr 2012
As above.
Elaine K.
Jun 2010
Delmar came to the house a day after I requested an estimate via email. His estimate was fair. He told me that the job can be scheduled for the following week. I requested a days notice so that I could be home while the work was being done in case there were questions. I got the call on Thursday morning and Abner and his crew arrived at 7:20 am on Friday. It was 90 degrees+ and the crew of three worked non-stop for 5 hours. The work was all in the backyard, so they had to haul all the yard waste from the back to the front (up a slight incline) and then the mulch from the front to the back. They did an excellent job. The quality of work and professionalism was outstanding. The backyard looks beautiful. I've used this company every year since the Spring of 2005 and every year I've been very pleased with the work performed. Updated Contact Info: 9633 Liberty Rd, Suite N, Randallstown, MD 21113 410-665-4878
MICHAEL B.
Jul 2006
TOOK FOREVER TO COME, SAID THEY WOULD ARRIVE ON SPECIFIC DATES BUT DIDN'T. DID LESS WORK THAN AGREED, BUT INSISTED ON GETTING PAID THE FULL AMOUNT OF THE CONTRACT UNDER THREAT OF COLLECTIONS. WORK NOT DONE INCLUDED TILLING OF THE VEGETABLE GARDEN EXPANSION, SEEDING NEW GRASS, AND MULCHING NEW GARDEN BED IN BACK OF HOUSE. I TRIED TO BE POLITE AT EVERY POINT, BUT THEY JUST DID NOT GET "CUSTOMER SERVICE". WHEN I TRIED TO NEGOTIATE WITH THEM OVER THE FINAL AMOUNT DUE (GIVEN THEY DIDN'T DO ALL THAT WAS AGREED), THE OWNER ASKED IF I COULD "PROVE" THEY HADN'T TILLED--AS IF TO SAY SHE WAS JUST GOING TO DENY THEY DIDN'T DO THAT.
Response from TURF DOC LANDSCAPING
"Work was supposed to start on last week of May, but member only signed and faxed the estimate on 06/06/06. He knew our policy of not working without the member's written consent. Therefore, his lateness on signing the estimate is responsible for the delay of only 6 days on starting service. Mulching and seeding were not on the agreement he accepted. He requested these extra services to be added for free and we didn't agree. He was informed of our decision and accepted it. Work (including tilling) was done completely. If his accusation that tilling was not done was true, he would've called us right after service was complete to be able to show it to us and to anyone else as proof. Since tilling was done, he couldn't call after service was complete and prove it wasn't. He decided to only mention it over a month later when we called and asked for the payment. Now, after 1 1/2 months and after all the rain, we can't defend ourselves by proving tilling was done. By asking him to prove his accusation, we didn't mean we were just going to deny it, we meant he is making enough time pass, and now we cannot prove he is wrong. Member was not threatened with collection. It was mentioned to him, at his request, explaining how we procede on unpaid invoices. Customer service was delivered promptly, as we listened to his comments and critics, and we politely showed him our opinion, which differs from his. Cynthia Barbiero, Office Manager/Owner."
Licensing
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FAQ
TURF DOC LANDSCAPING is currently rated 4.5 overall out of 5.
No, TURF DOC LANDSCAPING does not offer free project estimates.
No, TURF DOC LANDSCAPING does not offer eco-friendly accreditations.
No, TURF DOC LANDSCAPING does not offer a senior discount.
No, TURF DOC LANDSCAPING does not offer emergency services.
No, TURF DOC LANDSCAPING does not offer warranties.