Chesapeake Chimney & Co

When we couldn’t turn off our insert with the remote Xmas weekend & the installing Co in Waldorf failed to even call back the next week, I contacted Chesapeake Chimney. Joseph came promptly & ID’d what had failed to work. He ordered the warranty parts & did a great job installing the new parts.

Hired Chesapeake Chimney to clean my pellet stove and chimney. I went to use my pellet stove a few days later when it got cold enough to turn it on and it was inoperable and had not been reassembled correctly. Took over an hour to discover a disconnected wire and to put the panels back on properly. There was still dust and pellets throughout the stove and the glass wasn't even cleaned. I sent an email to the company and filled out a contact form through their website and they never acknowledged me. Won't be using this company again.

These people guided me through the entire process. They showed me what was going on with my chimney, where the damage was and what needed to be repaired. They worked with me and my insurance company and I to provide the most equitable deal for us. They consulted with the roofing company I contracted to replace my roof, (not insurance related). The work was conducted in a clean, quick and courteous manner. All in all, it was a professional job well done! Follow-up work was conducted in a timely fashion that made the experience a breeze. I highly recommend this company for any chimney work you may require.

perfectly fine.

on time and friendly. made sure the water leaking in was fixed.

I never received the proposals and it's almost a month later. I've hired another company and they gave me a proposal on sit.

They did the scoping and seemed to have done a good job there and were responsive, however, couldn't get a timely response to get the other work done

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Excellent job.  Daniel Titus and Justin Reynolds, of Chesapeake Chimney & Co.,  were extremely professional, courteous, and knowledgeable. 
They were more than prompt with their arrival, as they called two hours prior to the scheduled time to notify me that their first appointment was cancelled and they would be available to get to my home earlier than scheduled. 
Daniel assessed the chimney (positioned himself on the roof) while Justin got to work in the cellar where the oil-burning furnace is located.  They were assessing an issue that had been previously discovered by a furnace serviceman who noticed a dangerous amount of debris collecting in the bottom of the chimney shaft, which was partially blocking the exhaust path from the furnace.   Both determined that the debris consisted of masonry particles shedding from the inside of the chimney, which had no liner.  (Chimney is quite old, built at a time when liners were not required.)  Justin further described an issue with the connecting pipe (from furnace to thimble) regarding excessive number of elbows and an declining position, both of which hinder efficiency of exhaust release. 
Both answered all of my questions as I observed their work, provided recommendations for follow-up maintenance (stainless steal liner, insulation), etc.  About two weeks later, they provided an email with an itemized estimate, one with a price including the insulation, one without, so that I could make a decision based on my budget and preference.  (I further researched the benefits of adding insulation and made my decision from that.)
We are now in the process of scheduling the installation of the liner and insulation.

Went very well. They were on time. Didn't know much about my insert because I just moved in. He explained everything to me and wrote a few things down. Would def. recommend this company.

|Daniel and Justin were very professional, knowledgeable and informative.  The price for the assessment was exactly what was quoted when the appointment was made (and was about $100 cheaper than one of the other estimates I received), and I even received my Angie's List coupon discount, which dropped a few dollars from the original estimate.  Every little bit helps!   They discussed the estimated cost of the follow-up work and said I would soon receive an email with a fully itemized estimate to peruse before making a decision or scheduling an appointment. | |I was 100% satisfied with the work of Chesapeake Chimney, would recommend them to anyone needing chimney service, and I do plan to follow up with them for the recommended work required in my case. | |

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Friendly and informative and hardworking crew. I feel relieved that my fireplace will be useful now during the winter.

Stove was cleaned. Ignighter was broken by technician. Stove no longer functions properly and business will not return our phone calls.

Arrived on time. Very courteous, knowledgeable, professional and attentive to detail. Cleaned the area extremely well.

Mr. Titus arrived promptly. He was clean, courteous and professional. He inspected 3 chimneys and gave me recommendations on repairs needed. He cleaned one without bringing soot into my home. Repair recommendations were well explained and details of the estimate for repairs required were well stated. As well he gave me information regarding safety standards which I could use in deciding how to stratify my repairs.

Chimney inspection

overall great experience.