About us
Thank you for considering Universal Electronics, Inc. We have been proudly serving Montgomery County since 19xx. We are experts on home audio/visual projects. We look forward to working with you to make hour home sound/visual system the best possible. We can do installs and repairs both. Please give us a call. --Attention to Customer-- As much as we would love to help, we are unable to assist with repairs of broken television or television screens! This includes Computer Monitors. We apologize for the inconvenience.
Business highlights
37 years of experience
Services we offer
Audio Systems, Home Theatre, Visual Systems
Reviews
4.781 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 12% | ||
| 1% | ||
| 0% | ||
| 2% |
Showing 1-25 of 81 reviews
Ricki C.
Jul 2025
Yes. They were very quick and saw right away what the problem was and fixed it. The gentleman doing the work was polite and helpful in explaining what the problem was.
Kerry M.
Jun 2022
Quickly available. Maintained ongoing communication. Reliable & cost effective!
Barbara R.
Nov 2021
I highly recommend this company for TV repair. I contacted them Friday evening when the picture on my TV went out. They came to my house Saturday morning, diagnosed the problem very quickly (burned out LED bulbs) and gave me a very reasonable quote. They even offered to get me a loaner TV if I needed it. I had my TV back in four days, good as new. I will definitely go back to them for any TV repairs in the future.
David F.
Nov 2020
Very knowledgeable technician.
Radwan I.
Sep 2020
The TV technician Ali was so patient , diligent and performed his work with honest and professional way. He changed the electronic chip for my 65 inch Mitsubishi DLP and did not leave the scene till he made our TV worked as before . I will highly recommend this company to anyone experiences the need to repair TVs.
Francis W.
Jul 2020
Andrew C.
Jun 2020
Great job! Very knowledgeable.
LoLaine L.
Jun 2020
Barbara M.
Jun 2020
Quick response. Came out the same day I called and fixed the problem. Highly recommended! There was one problem not initially detected. In the process of reconnecting TV and cable box, the volume settings were changed. Now, although the volume setting reads 100%, it is not loud enough, and I can not figure out how to override the setting to increase the volume. I wish I had noticed this while the technician was still here.
A.K. S.
May 2020
GREAT TECH VERY RELIABLE. VERY GOOD WORK
Ulysses J.
Mar 2020
Very patient service person who gave his attention to the task at hand. Exceptional service. Would recommend to all who need his service.
Theresa H.
Mar 2020
I made my request on a Sunday. I was called back almost immediately and the problem was fixed by noon Monday.
Miriam S.
Feb 2020
We were very satisfied with our tv repair.
Ken B.
Nov 2019
On time. Called back immediately. Did a great job.
Promise O.
Oct 2019
was very professional and right on time.Will use him again.
Gerald G.
Jul 2019
Home advisor took my issue really seriously but at the end Universal Inc resolved my issue by Ali. Thank you
Response from Universal Electronics, Inc.
"I have been delivering TVs to customers for the last 30 years and I have never experienced a similar issue. This has been the first time where a TV has cracked during delivery. I gave the customer a 65 inch TV to watch until I resolved his problem. I told him I am going for training and I will be back by a specific date. I also replaced his 55 inch TV with a new 58 inch TV"
Malcolm H.
Jun 2019
Service tech Ali did an outstanding job very professional and very courteous would definitely hire him again if I ever had any future problems you won t be sorry if you call this technician. 👍👍👍
Brian H.
May 2019
Very quick response - discussed the issue same day, and it was fixed the next day (Saturday). Technician kept me well informed on arrival time. Courteous and professional.
Marc W.
Mar 2019
Excellent customer service!
DAVID H.
Feb 2019
Ali came to my house and evaluated my device, giving me good advice as to how to proceed.
William V.
Jan 2019
Very good service.
Philip S.
Jan 2019
Very responsive and prompt..
Melissa A.
Jan 2019
Robert W.
Jan 2019
Same day service. Parts on hand. 75 inch Mitsubishi was fixed, in 20 minutes. Picture tube replacement
Jonathan W.
Dec 2018
Very prompt. In fact, I called at 8:30am and a representative of the company arrived just three hours later.He did a superb job!! I would definitely recommend the company to others!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Universal Electronics, Inc. is currently rated 4.7 overall out of 5.
No, Universal Electronics, Inc. does not offer free project estimates.
No, Universal Electronics, Inc. does not offer eco-friendly accreditations.
No, Universal Electronics, Inc. does not offer a senior discount.
No, Universal Electronics, Inc. does not offer emergency services.
No, Universal Electronics, Inc. does not offer warranties.