My rental property where my prior tenant had vacated needed much work as well as a new tenant. Drew brought his team in and beautifully "turned" my unit over, published professional photos and had the unit back on lease inside 6 weeks. It was much faster and much more of a professional finish than I could have achieved on my own. My rental income is now greater even after Drew's Management fees. Drew is extremely professional as well as punctual. He is very good at setting realistic expectations and exceeding them. I highly recommend TRES.
Description of Work: Property Management
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cara C.
02/2019
5.0
property management
 + -1 more
Working with Towson Real Estate Services was a pleasure! The process of renting my property, which included getting the proper licenses and certificates in the state of Maryland, as well as finding a reliable tenant, were seamless. Drew is an expert in the field and I know my property is in great hands. It is also such a relief that I do not have to be responsible for actually managing the tenant that is renting my house. Drew is the first point of contact and offers my tenant the help and support they may need for the property. I have recommended and will continue to recommend Towson Real Estate Services to all friends who are looking to rent a property.
Description of Work: Property Management
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Towson Real Estate Services, Inc
Thank you Ms. [Member Name Removed] for the kind and thoughtful review. We work very hard to make your experience owning real estate property effortless and profitable.
Amelle S.
06/2016
1.0
property management
 + -1 more
We had a terrible experience working with Towson Real Estate Services, Inc. They executed a rental agreement with our tenant without attaining our final approval of the details of the lease. As a result, all the conditions we wanted included in the lease were excluded. This group also charged us repeat handling fees up to $150 for unnecessary charges. They held our rent payment for over one month and only released it after numerous heated conversations. The most ridiculous thing that happened was that they refused to let us terminate our contract with them, even after we sent them a voided lease between them and our renters. We reached out to this group trying to simplify our life, instead we were met with unprofessional, rude behavior that actually made the whole situation very stressful for our family. Run away form this group, Drew McQuaid in particular, as fast as you can!
Description of Work: We had a terrible experience working with Towson Real Estate Services, Inc. They executed a rental agreement with our tenant without attaining our final approval of the details of the lease. As a result, all the conditions we wanted included in the lease were excluded. This group also charged us repeat handling fees up to $150 for unnecessary charges. They held our rent payment for over one month and only released it after numerous heated conversations. The most ridiculous thing that happened was that they refused to let us terminate our contract with them, even after we sent them a voided lease between them and our renters. We reached out to this group trying to simplify our life, instead we were met with unprofessional, rude behavior that actually made the whole situation very stressful for our family. Run away form this group, Drew McQuaid in particular, as fast as you can!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Response from Towson Real Estate Services, Inc
Hi [Member Name Removed], I'm sorry to hear about your bad experience. Towson Real Estate Services is known for our attention to detail, professionalism, and excellent customer service. We sincerely regret that this was not your experience.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Property Management,
Real Estate Agents
FAQ
Towson Real Estate Services, Inc is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Towson Real Estate Services, Inc accepts the following forms of payment: Check,PayPal
No, Towson Real Estate Services, Inc does not offer free project estimates.
No, Towson Real Estate Services, Inc does not offer eco-friendly accreditations.
No, Towson Real Estate Services, Inc does not offer a senior discount.
Yes, Towson Real Estate Services, Inc offers emergency services.
No, Towson Real Estate Services, Inc does not offer warranties.
Towson Real Estate Services, Inc offers the following services: Brokerage Management Maintenance Services Snowbird and Traveller Services Lead Paint Management