Vanessa's Cleaning Service

house cleaner

About us

At Vanessa's Cleaning Service we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

25 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.2111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
16%
3
13%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.1
value
4.2
responsiveness
4.3
Showing 1-25 of 111 reviews

Jose A.
12/2024
5.0
The attention to detail of this company is remarkable. They even prepare the toilet paper with a hotel like presentation, They are fast, reliable and very competitive price wise. Give them a try, I am happy I did after having my residence cleaned twice so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Anthony D.
07/2024
4.5
Vanessa cleaning service did a great job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Dave B.
06/2024
5.0
Iâ ve really appreciated having Vanessa and her team help around my house the last couple years. Things have never been cleaner. They are always professional, kind and very trustworthy. I would highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa j.
05/2019
0.5
They were late and did not dust the rooms I ask them to do. They did not dust anything

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Lisa A.
04/2019
5.0
The service we got was phenomenal. Vanessa was professional and prompt with calling us and providing a precise quote. I was more than satisfied and I will be using her service again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennie H.
03/2019
5.0
Vanessa called me immediately after making an inquiry. She identified my needs and identified clearly the work she would perform and the pricing. I am very pleased with the work that was done. I have hired Vanessa and her team to clean my home on a bi-weekly basis. I highly recommend Vanessa and her team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tiffany J.
09/2018
5.0
Vanessa and her team did a great job for our move-our cleaning. Will hire again, should the need present itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anne P.
09/2018
3.0
Was not there while work was being done. Therefore, cleaning was less then thorough. Very personable though.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
3.5


Michael W.
01/2018
4.0
Wasn't actually able to see the end result in person, but the handover went smoothly so must have done a good job. would be better if tue company accepted debit or credit cards though.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lisa K.
12/2017
5.0
Friendly and nice, did a great job and helped clean up my kids messy play areas too! Price was great and I am signing up for weekly cleanings and Vanessa offers a discount for weekly recurring cleanings. Very happy to have found a great local small business to support!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sarah M.
11/2017
5.0
Very easy to hire and work with. They got through the entire house and did more than I thought possible in the timeframe - had fallen behind on all the cleaning and these ladies were a godsend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Libby D.
11/2017
3.0
The team did a basic, surface-level clean of my home. They were on time and communicated throughout the process. I would have liked a little deeper cleaning.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

kathleen c.
10/2017
5.0
Vanessa understands that I am unable to do my own cleaning because of medical problems and she is so caring and does a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carmen G.
10/2017
4.5
Responded to my inquiry quickly. Punctual and friendly. They did a great job.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy W.
10/2017
1.0
I hired them for a move out cleaning and I had to go behind them and clean everything again. Didn't touch cabinets, inside or outside, baseboards, didn't dust fans, inside pantry, the whole back section of my basement untouched if there was something on the floor that took more than a mop to run over it stayed behind. Smears and streaks on all my stainless. I wiped the back ledge of the kitchen counters, filthy, never touched. Very disappointed. I only gave them a score because they were on time and my bathroom sinks, toilets, and the window sills looked good. You get what you pay for I guess, sometimes a "good deal"l isn't worth it! Never again and do not recommend!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Adam K.
09/2017
3.0
Very accommodating schedule at very reasonable price

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0


Edwin S.
09/2017
5.0
Great work in a timely fashion at a great price!!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

eric h.
08/2017
5.0
They contacted me almost immediately, we arranged price and were out the following weekend. Brought a three person team and were in and out while I worked on other areas. Very quick, very professional and very accommodating. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Naomi J.
08/2017
3.5
They did some good work, they just didn't do it all the way to completion.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
2.0


George C.
07/2017
4.5
They contacted me right away and came out to provide the service within a few days. While completing the job, a prospective tenant came by and they were more than happy to allow us to interrupt their work briefly to show the property. Very polite and efficient. Good value for the money.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7729 Jones Drive, Pasadena, MD 21122


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed

Service Categories

house cleaner

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed

Vanessa's Cleaning Service accepts the following forms of payment: CreditCard
Yes, Vanessa's Cleaning Service offers free project estimates.
No, Vanessa's Cleaning Service does not offer eco-friendly accreditations.
No, Vanessa's Cleaning Service does not offer a senior discount.
No, Vanessa's Cleaning Service does not offer emergency services.
No, Vanessa's Cleaning Service does not offer warranties.

Contact information

7729 Jones Drive, Pasadena, MD 21122


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed