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Old Line Chimney Sweeps
Chimney or Fireplace Service, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,
About us
Family owned & operated. Cost is determined by job.
Business highlights
27 years of experience
Services we offer
Sweeping of open hearth fireplaces, air duct cleaning, chimney video inspection system, crown repair, dampers, dryer vent cleaning, flashing repair, freestanding woodstoves, hearth heaters, inspection, installaton of chimney caps, oil/gas flues, pellet stoves, smoketite system for smoke chamber repairs & solar attic fans (see below)., water repellant, woodstove inserts
Accepted Payment Methods
- CreditCard
Reviews
4.725 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 12% | ||
| 4% | ||
| 4% | ||
| 0% |
Showing 1-25 of 25 reviews
Michele R.
Sep 2017
Old Line Chimney was responsive and professional at taking care of sweeping the chimney and inspecting it before a house sale. Brittany in the front office is friendly and very helpful. She's a great first impression of the company!
Debra K.
Apr 2017
The work was excellent! Top notch and I thought the price was reasonable.
Jackie B.
Mar 2017
Old Line Chimney Sweeps was very responsive, and it was easy to schedule an appointment. When the tech came out to have a look at what was needed and provide an estimate he was friendly, polite, very professional, thorough and explained everything very well; no high pressure sales tactics. When the team came back to do the work they were on time, the two guys worked very well together, and worked quickly. They took pictures so I could see the finished product (crown repair); they patiently answered all my questions, and told me to call if I had any questions or if there were any problems with their work. So far, no problems with the work they've done, but it's only been a few days. However, I thought these guys were great!
Joseph K.
Nov 2016
Everything went very well. They two workers were very courteous. The cleaned up all the resulting mess entirely.
Katharine S.
Jul 2016
unknown
Paul R.
May 2016
unknown
Thomas M.
Apr 2016
He was easy to reach, completed the project on time, and charged a reasonable price.
Steven O.
Mar 2016
unknown
Ronald L.
Jan 2016
Dryer vent they routed twice, and got two 5-gallon buckets of lint - it was BAD! Will have them come back annually from now on. Very thorough writeup on both. Both guys were very respectful, clean and professional. Climbe up on the outside, very high second story dryer vent and completely cleaned it - routered it at least 2-3 times.
Elizabeth L.
Dec 2015
unknown
Julie G.
Aug 2015
Very courteous, knowledgeable and thorough. Didn't try to sell me on services I didn't need. Listened to my concerns and made recommendations. James came back to take a second look at what could have been an issue, but after further inspection was not. Very, very pleased with this company.
Michael M.
Aug 2015
They came and performed the inspection on two chimneys I knew were in need of repair and wanted to get an idea of the repairs during negotiation during the purchase of a property. They came out and did their inspection, but took over a week and a half to get the report back to me on the condition of the chimneys and the extent to the repairs that needed to be made.
I could not wait and was unable to account for the actual cost of repairs and grossly undervalued the amount of repair needed to the property. That was 100% my mistake, but my main issue was with the timeliness of their report back to me. The quality of the work performed was good and thorough and based on other people's responses I'm sure they are a great company. I plan to have them do the repair work for the chimneys at my house, but plan to wait until I can save up!
I could not wait and was unable to account for the actual cost of repairs and grossly undervalued the amount of repair needed to the property. That was 100% my mistake, but my main issue was with the timeliness of their report back to me. The quality of the work performed was good and thorough and based on other people's responses I'm sure they are a great company. I plan to have them do the repair work for the chimneys at my house, but plan to wait until I can save up!
Susan N.
Jan 2015
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Response from Old Line Chimney Sweeps
"Hello [Member's name removed], Thank you very much for your review! Thank you for taking the time to give your feedback. As you know, positive reviews is one of the best things a small business can receive. It was a pleasure doing business with you and if you need us in the future, please call us!"
Peggy O.
Mar 2014
Great job!
Response from Old Line Chimney Sweeps
"Thank you for choosing us to clean your chimney! It was certainly a pleasure doing business with you and thank you for the kind review. If you need us again, give us a call!"
Sean E.
Oct 2013
The Old Line Chimney staff were very courteous, professional, and did an excellent job. After having several different companies tell us what was wrong and what they would do to fix it, we felt Old Line Chimney's staff was very honest about what repairs were needed. Also they were all firemen, which made us feel even more comfortable with the safety assessments they made regarding our chimney. We plan to use them annually for maintenance on our chimney, air ducts, and dryer vent.
Response from Old Line Chimney Sweeps
"Thank you so much for your positive review of us! We really do appreciate your time to write this and thank you so much for your business. As always, if you need our services again please do not hesitate to call."
Patricia D.
Jul 2013
Did good job.
Response from Old Line Chimney Sweeps
"We appreciate your positive review and glad you were happy with our service. Thank you for supporting a local Pasadena business, and if you need us do not hesitate to call!"
Antonio W.
Jun 2013
I was very pleased with the work that Old Line did. The owner was very helpful when I was choosing my fireplace insert and did not try to force me to buy the brand that they sell. They were able to do all the work in one day and they were very mindful of keeping our house clean. A few days after the work was done we fired up our boiler for the first time and I had some concerns with the install so I called them. The owner came out immediately to check on everything and figure out what was wrong. It turns out that there were no problems with the install, just some break in on the flue liner, but I was very happy that he was so responsive.
It is summer, so I have not had a chance to start a fire yet, but it looks great and I can't wait for our first fire. I would highly recommend this company.
It is summer, so I have not had a chance to start a fire yet, but it looks great and I can't wait for our first fire. I would highly recommend this company.
Response from Old Line Chimney Sweeps
"Thank you very much for your review. Customer service has always been a priority to us and we are glad you are happy with our service."
Thomas H.
Apr 2013
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Response from Old Line Chimney Sweeps
"Thank you (member name removed) for your great review. We appreciate your time in giving us an excellent review. If we can be of service to you again, pleae give us a call! Thanks again!"
David K.
Mar 2013
We were quite pleased with their work. We did ask them for a quote for extending the chimney and they never did get back to us with the quote. But, they did a very good job. I don't think I was here on the day that they came, I think my husband was so I really don't know much. Their price was not unreasonable. I know that my husband was very pleased and he is pickier than I am. He had no complaints. He thought they were very respectful and professional. They put mats down. I would have given them an "A" if they had come back with the second quote that we asked for. I don't think that there was any reason why we wouldn't use them again, in fact, we probably will.
Response from Old Line Chimney Sweeps
"Hello, and thank you for your review. We are happy to hear that you are pleased with our work as we take great pride in our customer service. We had kept an A rating on angieslist because of how we make each customer a priority. The estimate you were waiting on is something that unless it is a safety issue, it normally takes us some time. Especially during our busy season in the fall and winter as our customer base has grown significantly in the last few years. I did locate your ticket and I see where the technician noted that you may benefit from a chimney extension, however there was no mention of an estimate needed. If you are still interested in the work, let us know and we can definitely give you an estimate and schedule the work for you in a few weeks, if you would still like it completeted. Thank you again for your positive feedback!"
Bob M.
Dec 2012
Very good experience.
Response from Old Line Chimney Sweeps
"Thank you for your nice comments! We really appreciate it! Thank you for your business and if you need us again please call us!"
Jeffrey G.
Nov 2012
-Use these guys! James and his team are honest hard working group that provides a quality service without leaving you feeling that you have been taken advantage of.
-As an architect and military engineer I often play dumb to see how honest contractors are with me... James left me impressed with his honesty and forthrightness to say the least.
-James will take the time to explain in detail ever thing that is required and why it is important not just now but in the future.
-We had a number of other contractors provide estimates with little in the way of "how and why" how they arrived at their estimate much less what exactly was included in the scope. Each of them was always in too much of a hurry to make sure we understood.
-James and Old Line team won't do that and are clearly interested more in the long term relationship as well as ensuring we received a solid project.
-As an architect and military engineer I often play dumb to see how honest contractors are with me... James left me impressed with his honesty and forthrightness to say the least.
-James will take the time to explain in detail ever thing that is required and why it is important not just now but in the future.
-We had a number of other contractors provide estimates with little in the way of "how and why" how they arrived at their estimate much less what exactly was included in the scope. Each of them was always in too much of a hurry to make sure we understood.
-James and Old Line team won't do that and are clearly interested more in the long term relationship as well as ensuring we received a solid project.
Response from Old Line Chimney Sweeps
"Thank you Member, we really appreciate your review and the time you took to write it! We enjoyed working with you and glad you were happy with your experience."
Lydia D.
Oct 2012
They were very knowledgeable, efficient and professional. They cleaned the chimney, and recommended a solution for my backdraft problem. The price was very reasonable. They entered my home and went straight to work both inside the firebox and on top of the roof.
They were finished in less than an hour. Great Job!!
They were finished in less than an hour. Great Job!!
Response from Old Line Chimney Sweeps
"Member, thank you very much for your review. We appreciate your nice words and glad you are happy with our service. Please call if you ever need us again."
Thomas R.
Sep 2012
I didn't like doing business with them at all. I found them to be reasonably priced, but the worker was rude to me when I asked him questions about what he was doing. Furthermore, he never followed up with an estimate for additional work on the chimney.
Response from Old Line Chimney Sweeps
"I recently read your review of our service and would like to give our side of the events that happened. We are unsure as to why your review is negative. An appointment was made by our office for a chimney cleaning and an installation of a chimney cap. The price quoted on the phone was $318.00. That is a very fair and reasonable price for this service. Our technicians arrived promptly at your home on the day the work was scheduled. While the work was being performed you became increasingly argumentative as to the price we quoted you and our technician was caught off guard by your behavior. After the work was completed, the technician asked for payment where you then handed him a pre-printed check for $318.00 dollars. The check was printed by your husband and left for you to give to them. Our technician was not unprofessional, he was very uncomfortable by your actions. In regards to us never calling you about an estimate, there is nothing on your service ticket that indicated you needed any remaining work, therefore an estimate would not be required. It is very out of character for us to receive these kinds of comments as our family owned business is run professionally and we take great pride in our customer service."
Audrey P.
Apr 2012
I found them very helpful. I was very pleased. They went up to the attic and found that light was coming through. There were other two companies who were charging $80 to $100 to come and look at it. It is a lot of money. I am 80 years old. Looking at the zip code, they know there are a lot of pricey homes around, and they target me. I couldn’t have me more pleased. It cost me four hundred and some dollars to have the crown repaired and the flashing taken care of. I haven’t used my fire place in 50 years, I didn’t need a stainless steel liner to go up from there as I was not going to be using it. All I wanted was, I didn’t want the water come in. There was a wet spot on my ceiling in the hall. The young man went up the attic and found the light shining through. The flashing had to do with the roof and that was causing the leak. I definitely needed the repair on the crown, and he did that. I had already spent $2800 a few weeks before for doing the waterproofing. I keep up with home is a brick home, and it is brick from ground all the way up to the top. It is a very well constructed home and 50 some years old. I really do maintain it. I found them in a booklet in a local newspaper and thought they were right people to call. I called them to come out and have a look and asked them about their charge to come out and give an estimate. They said they don’t charge to come out. They came the next day and did the work right then. They said they would give the price like anyone else no matter which zip code I was in. There were two jobs that they did, one was hundred and some dollars and the other was three hundred some dollars. They didn’t spend much time here. I wasn’t paying for their time, I was paying for their expertise. They saved me money. They did get to the root of my problem. They were right on time. I would use them in the future if need be. If I knew someone who needed a chimney work, I would say at least to give them a try and let them tell what they believe is the cause of the problem. I do want them to give a good recommendation.
Response from Old Line Chimney Sweeps
"Member, Thank you very much for your nice comments. We appreciate the time you took out of your schedule to give us a review. Please call us anytime if you are in need of us again. Take care and thank you for supporting our local business."
Carolyn D.
Mar 2012
I found them on my own and not on Angie's List. They were very, very good. I give them the highest ratings and will use them again if needed in the future.
Response from Old Line Chimney Sweeps
"Member, I read your comments and we wanted to thank you very much for your positive remarks. They were so nice. If you need anything at all, give us a call, we would be happy to help you anytime. Take care!"
Licensing
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FAQ
Old Line Chimney Sweeps is currently rated 4.7 overall out of 5.
Old Line Chimney Sweeps accepts the following forms of payment: CreditCard
No, Old Line Chimney Sweeps does not offer free project estimates.
No, Old Line Chimney Sweeps does not offer eco-friendly accreditations.
No, Old Line Chimney Sweeps does not offer a senior discount.
No, Old Line Chimney Sweeps does not offer emergency services.
No, Old Line Chimney Sweeps does not offer warranties.