Able Well & Pump Service

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great guys to work with.

Work was fine once it got started. They always showed up late, but they did do good work.

After our Sunday home well pump failure, they were the only company to answer the phone, and schedule next day service. I stayed with the crew while they diagnosed the problem, and made repairs. They stayed as long needed to complete the new pump installation, and did so in a quality way. These guys know what they're doing!

Quality was excellent.

We lost water pressure and had no water. Tom called me back immediately and arrived late evening to check out our problem. He had the tank and other equipment on his truck to complete the repair the same evening. Very pleased with the service. Would highly recommend this company.

Very friendly and informative. From the moment he called us he was professional. He actually was able to help us get the pump temporarily working again over the phone. He arrived prepared with everything needed to finish the job in one visit. It turned out that my pressure tank bladder was ruptured which in turn was causing the switch cycle of and on. The contacts in the switch unit were in pretty bad shape. New pressure tank and switch unit installed and everything is working well.

“Tom” the technician from able well we’ll & pump service can not keep up the time manage. he Wil show up on his convenience time not the customer time ,and show up 5 hours late on schedule time. Will not recommend this company tech.

We needed an emergency repair (had no water). They came within hours, diagnosed the problem, made the repair and fully tested the system before leaving. This is our second time using Able and I would highly recommend them. Very knowledgeable, courteous and professional.

excellent

The service professional had informed me that he was not initially able to come; however he showed up, and insisted on payment.

Courteous, knowledgeable, stayed till the job was done. Explained how the well pump system works so I could understand. Didn’t try to sell me anything else that I didn’t need at the time of installation.

Very professional and dedicated to getting the job done.

seemed like a lot of charges for one pump and a switch. $3240.00

100% Excellent service!

Initially the gentleman was very responsive in answering the phone. He gave a an arrival time between 2-3pm or stated "maybe even earlier" However, he did not show up until after 8 pm and did not even call my parents who are elderly. This was not acceptable. They did a temporary fix due to needing to purchase a new tank. We will more than likely use another provider for the new part which means we paid $275.00 for a temporary fix. The trip charge was $250.00

Tom from Able Well was knowledgeable and courteous.He and his partner installed new bladder tank and fixture.Although I may need a new well in the future,for now,everything, including improved water pressure is working great.Highly recommended-I should add prompt response and the fact they stayed until almost 9PM to finish the job.

He was a nice guy, just really bad on time commitment. Said he would be at the house around 6 pm, but didn't show up until almost 9:30 pm. For the repair work, he said he would do it over the weekend, but weekend came and no call. I had to call him for a status. He said Tuesday after 4 pm. By Tuesday at 5:30, I hadn't heard from him, so I called. Said he was tied up on another job and could he reschedule for the next day. Next day, again no call and no show. When I called him he said he had a business emergency and would definitely be out the next day by 3 pm. He didn't call or show up by 3:45 so I called again. He said he would be at our home within an hour because he was leaving Baltimore. He finally showed up at 8:40 pm. Finished the job around midnight. The good thing about his service was he is flexible on payment options.

Tom was excellent. He came out and did a thorough review of our well. We thought we needed a new pump, but Tom, after the assessment of the system, determined that we just needed to reset the parameters. He could have just said we needed a new pump, but didn't. I would definitely recommend Able Well and Pump Service to anyone needing well service

Took awhile getting to my house, but once there they were very curtious and knowledgeable. Spent a good amount of time troubleshooting my problem, not the outcome I wanted but a better understanding of the issue.

Called and within the same day I was able to get a new well installed. They worked late into the night and I was very happy to have running water again that same day especially for the month of February.

Very knowledgeable and easy to understand.

Tom arrived on Saturday afternoon and quickly diagnosed the problem. He had the parts needed for the repair, installed them and tested the system before his departure. He explained everything to us and was professional and courteous. Highly recommend this company. Very pleased. He even called on Monday afternoon to make sure everything was still okay.