THE ROOM STORE

2.0(
1
)

Furniture - Sales

Reviews

2.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%
Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
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Showing 1-1 of 1 reviews
AMANDA P.
10/2006
2.0
furniture sales
  + -1 more
It was a horrible experience. You can supposedly mix items between sets (a set is a sofa, wing chair, coffee table, 2 end tables and 2 lamps) as long as the sets are comparably priced. The salesperson could not figure out how to give us the discounted set price once we put in different end tables, though. Hard to explain. Anyway, the set would have been no cheaper than the pieces with the prices he was quoting. Finally got that resolved (after a fight, walking out, and calling a manager). We had a different salesperson when we returned to make the purchase (it was cheap, and a good deal, just the store salesperson was awful). Then when we finally got the furniture, she had coded the wrong color, and we ended up with a $200 store credit (or we could have returned it and waited another 8 weeks)- luckily it was our second choice color. What an ordeal.
Description of Work: We purchased a living room set- sofa, wing chair, 2 end tables, 2 lamps, coffee table.
Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,200

    Contact information

    1957 E JOPPA RD PERRING PLAZA, Parkville, MD 21234

    Licensing

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    Service Categories

    Furniture - Sales

    FAQ

    THE ROOM STORE is currently rated 2 overall out of 5.
    No, THE ROOM STORE does not offer free project estimates.
    No, THE ROOM STORE does not offer eco-friendly accreditations.
    No, THE ROOM STORE does not offer a senior discount.
    No, THE ROOM STORE does not offer emergency services.
    No, THE ROOM STORE does not offer warranties.

    Contact information

    1957 E JOPPA RD PERRING PLAZA, Parkville, MD 21234