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River Breeze Services, LLC
Central A/C Installation, Central A/C Service or Repair, Faucets, Fixtures and Pipes Repair or Replace,
About us
We are a full service plumbing, heating and cooling company. We have been serving the general Baltimore region since 2010 with seasoned, experienced and dedicated workmen. We give upfront pricing and accept most major credit cards.
Business highlights
15 years of experience
Services we offer
We repair or replace any type of residential plumbing, heating or cooling system.
Reviews
4.932 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 0% |
Showing 1-25 of 32 reviews
RENEE D.
May 2019
The repair went well but the price was outrageous which included a $50 off coupon. $450 for a simple repair is at least $150 too much. The provider said that their technician was here for over two hours over two days but the actual time that person was actually in the bathroom confirming the cause and then replacing the cartridge was 45 minutes total over both days. So they didn’t have the cartridge in their van, I was told it was not a standard cartridge and so Most of his time was spent calling around to see if a local parts place had it which they didn’t so it had to be ordered (true professionals would know the local suppliers inventory and not charge me time for their own lack of knowledge) and filling out paperwork for me to sign. Get a quote upfront for even the most basic repair.
Response from River Breeze Services, LLC
"Hello, and thank you for the feedback! We're glad that the repair went well, and we understand your concern about the price. We recognize that plumbing repairs are an unexpected and unwelcome expenditure and we try to ensure our prices provide value to our customers. To that end we are happy to address your concern. As was mentioned, our GPS tracker places our truck on site at your job for 1 hour and 7 minutes one [Member Information Removed]-13 and 1 hour and 13 minutes on [Member Information Removed]-17. At the first service date our technician advised us that the installed fixture was a premium brand and that we would need to source the part and set up a follow up; he did not source the cartridge while on site. We did not charge for the office time we spent to find the cartridge. The cartridge had to be shipped in and accounted for a significant amount of the total charge. We cannot be expected to know a supplier's inventory as it changes frequently and we are not the only ones buying from them. We appreciate your feedback and will be happy to work with you to estimate charges upfront in the future."
AMANDA K.
Feb 2018
Excellent! Tom at River Breeze Services is great to work with! Very knowledgeable and helpful. We have worked with him many times and are always pleased with the work. Very responsive and honest. Thanks, Tom!
Response from River Breeze Services, LLC
"Thank you for your kind words. We look forward to working with you in the future."
Jamie P.
Oct 2017
They were great. They walked through the process to make sure I understood what they were doing. The people were friendly and took time to answer all my questions.
Response from River Breeze Services, LLC
"Thank you [Member Name Removed] for your kind review. We will continue to serve you the best we can."
Michael W.
May 2017
It went well. No problems detected.
Response from River Breeze Services, LLC
"Thank you for the kind words my friend. We will continue to serve you the best we can and look forward to serving you in the future. Tom McDaniel"
THOMAS G.
Apr 2017
My experiences have all been excellent. Tom is responsive, prompt, and follows through on commitments. Also, I have been very impressed with the quality of the work and attention to detail. Their plumbing even looks good when they are done!
Response from River Breeze Services, LLC
"Thank you for the kind words my friend. We will continue to serve you the best we can and look forward to serving you in the future. Tom McDaniel"
Doug K.
Apr 2017
I've used Tom many times. I highly recommend him. His knowledge, attention to detail and the finished product is second to none.
Response from River Breeze Services, LLC
"Thank you for the kind words my friend. We will continue to serve you the best we can and look forward to serving you in the future. Tom McDaniel"
Arthur B.
Mar 2017
It was tricky work, requiring knowledge of old plumbing materials and using the latest specialty tools. The work was done very well. Tom and his crews bring knowledge of old plumbing and what works best with that - a real asset when working in a 100 year old house.
Response from River Breeze Services, LLC
"Thank you for the kind words my friend. We will continue to serve you the best we can and look forward to serving you in the future. Tom McDaniel"
Ben H.
Mar 2017
It went great. Tom the owner was easy to be in touch with, and answered every question and concern. The gentleman who did the work, did a perfect job.
Response from River Breeze Services, LLC
"Thank you for your kind words my friend. We look forward to serving you in the future. Tom McDaniel"
Jack T.
Mar 2017
GREAT/EFFICIENT, COMPETENT AND TIMELY SERVICE.
Response from River Breeze Services, LLC
"Thank you for your kind words. Please tell your friends about us, I look forward to serving you in the future. Tom McDaniel"
Patrick K.
Mar 2017
I couldn't be happier with the services provided by River Breeze. The plumber and apprentice were on time every day they worked, and were communicated their work quite well to this layman. They were very tidy, removing all debris from breaking up concrete and leaving areas cleaner than before. Additionally, they were willing to work with me when I failed to let them know I intended to install a medicine cabinet, which required reworking a vent they had already installed. Overall, fantastic work.
Response from River Breeze Services, LLC
"Thank you for your kind words. Please tell your friends about us, I look forward to serving you in the future. Tom McDaniel"
Carl J.
Mar 2017
Fine. Neat, clean and professional throughout.
Response from River Breeze Services, LLC
"Thank you for your kind words. Please tell your friends about us, I look forward to serving you in the future. Tom McDaniel"
Jim H.
Mar 2017
Excellent! Tom is prompt, courteous, professional and left area clean.
Response from River Breeze Services, LLC
"Thank you for your kind words. Please tell your friends about us, I look forward to serving you in the future. Tom McDaniel"
Lucas H.
Mar 2017
They had the job done in 1 day and all the new copper piping work looks great.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Steve G.
Mar 2017
Very well.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Louis H.
Mar 2017
Great. River Breazes developed a plan, linked us to specialist vendors to perform work that River Breezes did not do, and performed everything on time and on budget.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Karen G.
Mar 2017
Fantastic! My husband and I have an annual maintenance contract with River Breeze. I don't have to contact them when it is time for them to come for service - they contact me!! Whenever I have a problem during the year, they are incredibly quick to come out and always do a great job. They are the best!!
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Steven F.
Mar 2017
River Breeze did an excellent job on the planning, installation and project management. They were responsive to the needs of the project and finished the job on time at the agreed upon price. They are competitive in price and provide outstanding installation and service.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Maury W.
Mar 2017
Great work. Could not even tell the line was put in the ground. Returned area of lawn where line was put in to original condition.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
John M.
Mar 2017
Tom did exceptional job in communicating all work to be preformed, and contacting BGE and permit required. I rarely do a review but Tom's professionalism was up and beyond what I've seen in the past from others I would recommend Tom to friends and family 100%
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Debbie S.
Mar 2017
River Breeze always accomplishes the work with competence, responsiveness, and professionalism. Whenever we had questions about the techniques used by the staff to do a particular job, the owner personally got involved and promptly resolved any questions we had. And when we had situations that were emergencies, the company's responsiveness was exceptional. We would readily recommend this company for large and small jobs alike. The staff and owner are committed to high quality work and they are a pleasure to deal with. They are cordial and professional and we are glad that our search for a new plumbing company resulted in our finding this company.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Lawrence S.
Mar 2017
Last service was great because I was unable to be there and the technician was able to gather what I needed over the phone, make a few suggestions, and we came to a solution that was both economical and effective.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Morris W.
Mar 2017
Their work is excellent, they are always quick to respond, and never leave a mess. They supply me with legible paperwork, so I can understand the services performed. Their cost is in inline with other companies I have used in the past. I highly recommend them.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Jonathan F.
Mar 2017
Overall, the installations went pretty well. Certainly, nothing initially went wrong with any of them and the owner usually was on the premises himself. When there was a problem, he came back to rectify it which I appreciated. Unfortunately, being a small company, the response time sometimes was not fast and I had to wait a couple of days no matter what the problem was. The only blemish was a leak I had with my new hot water heater that needed immediate attention - I got the owner on the phone who was out of town and he advised me he would not be able to send someone out to address my problem for a couple of days and I could not wait that long so I had to pay another plumber $200 to fix the problem when perhaps River Breeze may have been able to fix it at no cost had I been willing to wait. Unfortunately, with water leaking I was unable to do that. With that said, I would still recommend this company to do a quality job and a professional installation and would not hesitate to use them again in the future if the opportunity arises.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Jeff T.
Mar 2017
Very prompt, friendly, knowledgeable, and professional.
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Debbie C.
Mar 2017
I was impressed with Tom's knowledge, the quality of work and his professionalism. Every need I have had since 2009 has been met promptly and efficiently. Tom truly cares about not only his clients but his employees, which is rarely found these days. I highly recommend River Breeze!
Response from River Breeze Services, LLC
"Thank you so much for your kind words. I look forward to serving your needs in the future. Tom McDaniel"
Licensing
Licensed*
Trade License Number
74326
Trade License Expiration
01/07/2027
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
River Breeze Services, LLC is currently rated 4.9 overall out of 5.
No, River Breeze Services, LLC does not offer free project estimates.
No, River Breeze Services, LLC does not offer eco-friendly accreditations.
No, River Breeze Services, LLC does not offer a senior discount.
No, River Breeze Services, LLC does not offer emergency services.
No, River Breeze Services, LLC does not offer warranties.