Pure Air, LLC

Pros- They came well-equipped and were able to do the work. The Cons - not willing to explain things and help you weigh your options; Lets get it over with attitude.

Very pushy on doing more work than was asked. I appreciate being informed about additional issues that may/may not need to be addressed, however that is the homeowners decision. I may choose to hire someone else or do it myself for cheaper - there is no need for sales-pressure tactics.

Helpful in answering questions. On time. Professional

They did s great job. The head guy was very nice and professional. He explained everything to me, beothry started working.

When first contacted I was impressed with the customer service. They explained the processes & what I could do to be ready for the cleaning. The choices of prices to fit my issues & concerns, was also explained, in detail, so I could make an educated decision. The working crew also was very knowledgable in what they needed to do. They were polite, non intrusive, and quiet. They went above and beyond to help us get the air quality back to a healthy environment. This will sound strange but the air seems lighter. All 4 of us in the house, no longer do our customary 4-6 sneezes in the morning, or upon entering the house. I will add my house had issues, and for them to eradicate those issues, has been a major health benefit. I would highly recommend to reach out to the Pure Air LLC if you find yourself sneezing and need your entire house air systems cleaned, and sanitized. IT HAS, I REPEATT, MADE A HUGE DIFFERENCE !!!!!

good

They work professionally

The experience was good but they should notify customers when there may be an additional cost. The price I got was for a maintenance call but when inspected the deep cleaning needed to be done. I got the deep cleaning done. He also suggested that the air duct, I can not remember the name he called this section, that cools the basement be cleaned and it was priced by the length of the duct. I paid the extra bc I have been in the house a long time and it has not or was never done before I got there. Do a better job at informing customers of all that may need to be done upon inspection versus just the offered services.

They were a bit pricey but got the job done.

Dryer Vent Cleaning

They were great

courteous and professional

My dryer cannot work at all because the vent was not properly clean and now its blocked.

Great guys but think they could have spent a little more time cleaning ducts.

Very good service

hi...im mr ron of bowie md. 20721 i had air duct cleaning , mold , mildew eliminator work done. mr asi. & crew ( 2 assis.) are the best in md. in everyway... so...? do yo self ah favor and call Pure Air-"duct cleaning services" 11/15/21... "good air=good day"

mr asi and crew are the best in md....do yo self ah fav. and call pure air co.

With this type of service they need to come out physically to the location to give a quote. What was said over the phone was not what was done or represented at the time of service. They should send a confirmation by email to also confirm the price and the service you get.

On time, polite, high quality work

The Pure Air, LLC techs were prompt & professional. Good work.

Great communication. Easy to schedule. Thorough cleaning and explained everything along the way. Highly recommend. They did my mother’s house too!

David and his colleague did an excellent job.

No comments.

Very responsive and professional, and good price for duct abs dryer vent cleaning. Was honest in letting me know that my chimney didn’t need cleaning.