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Arbormasters Tree and Landscape
Designer - Landscape, Lawn Care Maintenance and Mowing, Sod Installation,
About us
Arbormasters, Inc. is a small, family-owned and operated business in the Owings Mills area. We have been in the tree care and landscape industry for over thirty years and are fully licensed, affiliated and insured.
Business highlights
Emergency services offered
46 years of experience
Services we offer
All phases of pruning, firewood, landscaping, stump grinding and stump renovation. 24 hour emergency service and crane assisted tree removals and pruning are also available when needed., tree & shrub planting, tree & shrub removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.978 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 9% | ||
| 1% | ||
| 0% | ||
| 0% |
Showing 1-25 of 78 reviews
Phil O.
Sep 2020
Randy Bernstein's team did a "A" rated job. Tree removal, stump grinding, and clean-up was excellent.
Bryant M.
Sep 2020
Randy came out promptly after our initial call and provided a quote for the requested services. The quote was more than reasonable compared to other contractors we'd contacted. The team that completed the work did an excellent job and did a great job cleaning up the site once they were finished. The only reason this is not an A review is because we had to wait more than 4 weeks after returning the signed agreement to get onto the schedule to have the job completed.
Matthew K.
Jun 2020
Arbormasters may be one of the best contractors I've had the pleasure of working with. They are very reasonably priced, communicate well, and do an amazing job. Last summer a 200+ year old oak tree on our property died. In addition, a second larger tree had started showing signs of decay. The second tree was particularly concerning because of it's location directly next to my house and it's limbs stretching over both my and my neighbors' homes. I contacted several tree service companies. Most of them either 1) wouldn't take the job because it was too big or 2) didn't spend any real time looking at the second tree and simply wanted to remove it. Randy from Arbormasters took his time evaluating the trees for us. He agreed with removing the first dead tree and came back to the property multiple times to evaluate the second tree as it began to bloom in this year's growing season. His careful evaluation gave us the level of comfort we needed to eventually agree to remove the tree. Arbormasters removed the first tree for us in April and the second in June. Both removals were done quickly and efficiently by a very skilled crew. Randy was on site for both jobs and kept in constant communication with us as well as our neighbors. Their crew carefully removed 5 small arborvitae to access our property with the crane and replaced them when the job was done. They did a thorough cleanup of the job site as well and left my yard spotless. Bottom line - if you need tree service you should call Arbormasters. You won't be disapointed!
Mark N.
Jan 2020
The crew did an excellent job on the work and cleanup. They finished the entire job much more quickly than I had expected. Highly recommended.
Response from Arbormasters Tree and Landscape
"Thanks for the great review and for allowing us to be of service! It was an absolute pleasure to work with you."
Adrian M.
Oct 2018
Once we connected everything went great.
Edward B.
Aug 2018
the young man did an excellent job. not only did he remove the stump but he removed all the roots around it.
Oreta R.
Jun 2018
Great!! Very professional and did a good job of cleaning up after cutting down trees. They did exactly what we asked them to do in our contract. We recommended them to 5 neighbors and they all had work done by them and were very satisfied too.
Joe E.
Mar 2018
Arbormasters came to prepare an estimate and ensured they understood our needs and expectations. They promptly send an estimate and proceeded with the work in a timely manner. Their work was very professional including removing all debris. We will gladly us their services again when needed.
Response from Arbormasters Tree and Landscape
"Thanks very much for your great review! We aspire to always provide prompt, efficient service in a professional manner. It was a pleasure to work with you as well and we look forward to next time!"
Craig K.
Nov 2017
Randy and his crew were very professional. He called to see if the could come two days early to start the job. He thought it might take two days to complete, but were done in one. Cleaned up the all small debris and clean street where their equipment was running. Also delivered the large logs to a lumber mill for me to be milled. Randy walked the property after the crew was done and had a one of his staff show up the next day to add top soil and grass seed to areas that were tore up by removing the large trees
Response from Arbormasters Tree and Landscape
"Thank you so much for your detailed review and the letter you sent in as well. We posted your letter for the crews to see your compliments! It was an absolute pleasure to work with you and we're so happy you are pleased with everything!"
Charlene R.
Nov 2017
It was Very Good experience. Appreciated their expertise
Response from Arbormasters Tree and Landscape
"Thank you! We hope you enjoy your new tree!"
Joan S.
Nov 2017
Company was prompt and efficient. Staff was professional, friendly and very helpful with advice.
Response from Arbormasters Tree and Landscape
"Thank you for this stellar review! It was a pleasure to work with you!"
Stanley P.
Oct 2017
A job well done. Holly Berry well trimmed
Response from Arbormasters Tree and Landscape
"Thanks for the review, we're glad you like the trimming!"
Bess A.
Jun 2017
Everything looks great. Very good crew to work with.
Response from Arbormasters Tree and Landscape
"Thanks so much for your wonderful review and the opportunity to work with you!"
Barry P.
Apr 2017
great great
Response from Arbormasters Tree and Landscape
"Thanks very much [Member Name Removed]!!!"
William D.
Dec 2016
Exceeded expectations. During free estimate, was given a wealth of information about the trees in our yard. Got realistic estimate of what needed done and what could wait. Crews were professional, and kept me informed throughout the process. They had several large trucks and at least 8 workers in my yard - when they left, I couldn't even tell where they had been. They were well organized, efficient, and respectful. Fantastic price for the work we had done. Will call them when I need more tree service done!
Response from Arbormasters Tree and Landscape
"Thank you for your wonderful review! It was an absolute pleasure to work with you from our end. We look forward to the next time and hope you have a wonderful growing season in the meantime!"
James O.
Oct 2016
Crew was very good. Job well done. The owner had come out before to do the estimate and the quote was detailed. He had a tree sense, from my perspective. The owner came the day of the work to get crew situated to make sure they knew all the tasks. He returned during the day of the job to review. I was impressed with the quality of work and knowledge. The crew had a definite attention to detail.
Response from Arbormasters Tree and Landscape
"Thank you for your time in making these observations! We take a lot of pride in our attention to detail and the care of your property while we are there. It was a pleasure to work with you and we look forward to the next time we can be of service to you!"
Don A.
Jul 2016
unknown
Response from Arbormasters Tree and Landscape
"I attempted to call but was not able to leave a message for you, so wanted to follow-up here. I recently noticed that your review of our work last year on Angie's List was given an overall C, with B's in quality and professionalism, a D in price and a C in responsiveness. While we were given an A in punctuality by you, I wondered what we could have done for you in the other areas where we did not receive an A grade? It comes as a bit of a shock to us that you were not completely satisfied and wish to rectify this if there is anything we can do. I thank you in advance for your time and consideration in response!"
George H.
Jun 2016
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Response from Arbormasters Tree and Landscape
"Thanks for having us and the consideration in leaving us a review! We look forward to the next time we can be of service to you!"
KENNETH M.
May 2016
unknown
Response from Arbormasters Tree and Landscape
"Thank you for providing us a review! I'm glad that you were pleased with our services, and we look forward to the next time we can help out in any way! We hope the next time it's not due to a windstorm and all the chaos that comes with those! Have a happy Spring and please let us know if you ever need a free evaluation on your trees or just some arborist advice!"
David J.
Apr 2016
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Response from Arbormasters Tree and Landscape
"Thanks for having us and the consideration in leaving us a review! We look forward to the next time we can be of service to you!"
Celia S.
Jan 2016
unknown
Response from Arbormasters Tree and Landscape
"Thank you for taking the time and consideration to leave a review! Always good to hear when our employees have you feeling like you got more than what you expected!"
Ronald M.
Nov 2015
unknown
Response from Arbormasters Tree and Landscape
"Thank you for leaving us a review. I noticed you graded the price as a B. Next time we work together let's make sure you get your Angie's List discount! We try to give you the best price possible while offering exceptional professionals and high quality equipment to perform the work. It's always nice to work with our Owings Mills neighbors, we look forward to working with you again in the future!"
Craig C.
Sep 2015
unknown
Response from Arbormasters Tree and Landscape
"Thanks for the wonderful review! It was our pleasure working with you!"
Ben H.
Aug 2015
Erin, the crew manager and Lawrence the gentleman who cliimbed the silver maple tree and Wilsom showed up for work. It was around 90 degrees and around 3pm so they must have been tired from a long day. Lawrence did a superb job with the silver maple and Erin and Wilson all did a great job with the other trees and they removed all of the mess they made. It was practicallly spotless.
I was particularly impressed because the owner Randy showed up as he was concerned about the job that Lawrence had to do since there were not secure branches to lean on. Amy in the office was also a pleasure to work with. This was my second time using this company. Very happy with them.
I was particularly impressed because the owner Randy showed up as he was concerned about the job that Lawrence had to do since there were not secure branches to lean on. Amy in the office was also a pleasure to work with. This was my second time using this company. Very happy with them.
Response from Arbormasters Tree and Landscape
"Thank you so much for your consideration in this review and your phone message! It has been a pleasure working with you as well and we look forward to the next time we can be of service!"
Solomon W.
Jul 2015
Absolutely stellar service on short notice. We needed trees removed and trimmed back before roof work could be commenced on a recently purchased house. Randy Bernstein, one of the owners of Arbor Master, was straightforward, responsive, and professional. He also recommended qualified people in the area for other work I needed done. I called him on a Friday. He gave me a fair quote and the job was completed by early Saturday afternoon. In my experience it is increasingly rare to find service and professionalism of this caliber.
Licensing
State Contractor License Requirements
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FAQ
Arbormasters Tree and Landscape is currently rated 4.9 overall out of 5.
Arbormasters Tree and Landscape accepts the following forms of payment: CreditCard
Yes, Arbormasters Tree and Landscape offers free project estimates.
No, Arbormasters Tree and Landscape does not offer eco-friendly accreditations.
No, Arbormasters Tree and Landscape does not offer a senior discount.
Yes, Arbormasters Tree and Landscape offers emergency services.
No, Arbormasters Tree and Landscape does not offer warranties.