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Steve the Fireplace Guy
Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair, Water Heater Installation and Replacement,
About us
* Call Us Today For a Free Estimate* We specialize in gas fire installs, service, & repair, dryer vent cleaning, and air duct cleaning Steve started “Plumbing Works” in 1995 as a full service plumbing company out of his home. Shortly after the company began, Steve installed his first gas fireplace and loved it. The finished product and the thought of the joy his customers would get from using their fireplaces had him hooked. Steve redirected his path from plumbing to gas fireplaces and other gas work. Tired of snaking drains and fixing broken toilets, he decided if he could make a living just doing fireplaces, generators, grills and other gas piping, that was what he would do. With his wife and 2 children by his side, Steve the Fireplace Guy was born in 2003. Voted #1 for Super Service in 2012 and 2013 on Angie’s List, Steve strives to maintain the best service and care to each of his customers. Steve maintains his own small company with the goal of giving top-notch quality with his own dedicated staff of installers and service mechanics as well as his loving wife, still by his side, who assists Steve behind the scenes with the company.
Business highlights
30 years of experience
Services we offer
5% OFF for Angie's List Members! Currently providing gas fire-place service and cleaning, and repair of gas grills. Use your 5% OFF for any of these services!!!, gas appliance hook-ups for homeowners, gas fire-place updates, repair of gas-line generators, replacing or repair of outdoor gas lamps, run gas lines to and/or repair gas fire-pits (including set-up)
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9190 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 0% | ||
| 1% | ||
| 2% |
Showing 1-25 of 190 reviews
Rebecca H.
Oct 2021
He has been excellent and we would highly recommend him.
John A.
Jan 2021
Wonderful. The fire looks better than it ever did. Terrific guy. Neat, efficient, thorough, punctual. He really is an expert at his craft. He even renewed the paint in my fireplace. He renewed the batteries in the remote control. Everything looks and works as good if not better than when it was new. I will have him periodically perform this service from now on.
Don K.
Oct 2020
Steve and Alden are the best. It’s such a pleasure to work with mechanics that truly care and are passionate about their work. They have definitely exceeded my expectations! I though i needed a unit replaced and they repaired it like new- even painted the grill and surround. A+++
Kristin A.
Aug 2020
We would hire Steve again in a heartbeat. His work installing a new gas fireplace and adding a gas line into the laundry room was flawless. Best way to describe Steve is professional, personable, passionate, precise, a true perfectionist. He loves what he does and it shows in the end product. His attention to detail is remarkable and he is a pleasure to have in the house which is important when you have a week-long project. We look forward to working with him again.
Darlene G.
Nov 2019
I've used their service for the past three years. Steve drove to my house with the needed part; he's an A+ provider.
John S.
Oct 2019
Don’t use this business if more than 1 service call is needed. First call was good and Steve appeared friendly and professional. However, needed a follow up call. Over the last 4 months, it has been impossible to communicate with him. Have left numerous emails, phone calls, text messages, and website submission. Has not responded to any of my attempts to schedule further service. Job still unfinished.
Suk A.
Sep 2019
I had two vent-less gas fireplace and needed to be check for safety and cleaning. I scheduled it during the time they were running their specials. I also get a discount for cleaning more than one fireplace. Kyle came on time and worked on the fireplaces. One fireplace was a bit dirtier than the other (which we don't use at all last winter). We don't use our main fireplace but maybe 4 times per year so I knew they could not be very dirty. Kyle also replaced the batteries in the control located in the fireplace. Kyle was very professional and pleasant. He put a cover over my fireplace and floor to keep the dirt away from my light carpet and hardwood floor. I would probably use them again but I do think they are expensive even with all the discounts
Richard J.
Apr 2019
Kyle repaired and cleaned the fireplace. We had a white tile under the logs. Kyle suggested that he could paint it black. This would enhance the visual look of the fire. We agreed. It gives a whole new look to the fire. Thanks.
Gabriele G.
Jan 2019
Steve and his apprentice performed the most thorough service job imaginable. They spent as much time with our fireplaces as all previous services together and frequently asked for preferences, e.g in the arrangement of the logs. Steve is very knowledgeable, and you have the impression that he really enjoys what he is doing. Though you flinch a little when the price of the service is quoted to you considering the quality of the job and that you will be able to enjoy your fires worry free makes it worth your while.
Joshua S.
Dec 2018
Steve was thorough, courteous and clean . He explained the process as he was doing the work. I highly recommend his company and would use him again. Thank You Steve !
Marc L.
Dec 2018
Kyle was my technician. He was punctual and explained the services performed. I will definitely use Steve the Fireplace Guy next year.
LaDonna H.
Nov 2018
Extremely well. Fireplace not only works well but is aesthetically improved—it’s beautiful!!
Joyce D.
Oct 2018
He clean my gas fireplace.
Donna P.
Sep 2018
Steve once suggested that I run the gas logs at least once a month during the summer to keep the wasps out, and since then, I've had no wasps! But the starter wore out (we've had this set for more then 10 years). Kyle replaced the started, and it works likes new now! I am very happy with these guys.
Faye L.
Jun 2018
Within 10 minutes, the technician (Kyle) discovered the problem. He even called the fireplace manufacturer to insure he was ordering the correct part. I wasn't charges a penny until he returned a week later and installed the missing piece. I have had no problem since (about 2 years ago)!! I can't say enough nice things about this company...
Ken K.
May 2018
Quite well. Turns out my problem was solved by replacing a battery. They could have pretended that there was a real problem and charged me a lot of money, but they were totally honest and solved the problem by having me provide a couple of new batteries.
Phyllis S.
May 2018
Everything was great...punctuality, professionalism, explanation of what was being done, cleanup.
Laurence K.
Apr 2018
As Steve is in demand, there was a wait for the appointment for an evaluation. When he had a schedule conflict come up, his communication was good and the appointment was rescheduled to a mutually convenient time later that day. Steve arrived within the 2 hour window and gave me several reasonable options for this older but classic model unit, including replacing it with an updated version. Steve carefully examined, cleaned, and restored the gas log fireplace to full function. We chose to add an optional remote control for the starter switch, which Steve installed and charged for appropriately. He listened to and answered questions well. It was a pleasure to work with Steve, who really seems to enjoy this work. It was worth the wait.
Elizabeth A.
Jan 2018
Great Job and worth the wait!! Steve is a perfectionist and detailed oriented. After cleaning both fireplaces, he insulted areas where cold air was coming in, and reset the logs and embers making a beautiful display. It does take awhile to get on Steve's schedule but well worth the wait. So plan ahead!! The cost for maintenance on two FP's (225. ea.). The cost was comparable to others, but the service can not be beat; far exceeding other Co.s I've used. An additional cost was added for a part that required replacement.
Andrew H.
Dec 2017
Steve is a consummate professional. His expertise in the planning and design process was beyond what we expected, offering many helpful suggestions that we didn't even know to consider. His concern for the aesthetic as well as the practical was above and beyond - he didn't just install the gas log, but improved the appearance of the entire fireplace, raised the flooring to make sure it displayed well, and painted the interior to provide a good backdrop. His plumbing work on the gas line was meticulous, a fact recognized positively by the county inspector, and well above code standards. We are newlyweds and new homeowners and he worked with us on the price to meet our budget where all other vendors we contacted just declined. As he is an independent business providing his own work, we experienced some significant delays in our process (including some winter flu and problems with subcontractors), but Steve took responsibility and made everything right. I can't ask for more in either quality or service. Overall, we ended up with a better result than we dreamed of, and we appreciate the personalized service.
Josh T.
Dec 2017
Service was excellent! Small business with very knowledgeable staff who genuinely care about their trade and customer service. Punctual, informative and extremely accommodating. Would definitely recommend them to anyone!
Lisa S.
Nov 2017
My experience with Steve was terrific. I would definitely use him again.
John H.
Jul 2017
They did a good job. I would use them again.
Adrian F.
May 2017
Fantastic!
Jessen S.
Apr 2017
Steve is a well-mannered and most experienced gentleman I ever met. He checked my unit and told me exactly what the problem is without pulling the unit. He said that I do not have bad fans. The noise is related to the loose wires touching the fans. When the unit was installed, the mechanics failed to tie up the loose wires near the dual fan assembly area. Steve not only fixed the fans issue, he also fixed the clod draft coming down from the chimney. He took time to insulate the chimney and performed complete service. He spent time to inspect and tested the Fireplace to make sure that we are fully satisfied with the performance. He is absolutely the best technician. He is better than the deal technicians. He saved us a lot money and headache. I highly recommend him. He worth every penny. After his visit, we have complete peace of mind.
Licensing
State Contractor License Requirements
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FAQ
Steve the Fireplace Guy is currently rated 4.9 overall out of 5.
Steve the Fireplace Guy accepts the following forms of payment: CreditCard
Yes, Steve the Fireplace Guy offers free project estimates.
No, Steve the Fireplace Guy does not offer eco-friendly accreditations.
No, Steve the Fireplace Guy does not offer a senior discount.
No, Steve the Fireplace Guy does not offer emergency services.
No, Steve the Fireplace Guy does not offer warranties.