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Quality Ambient LLC
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,
About us
We are a family owned business providing excellent service with more than 20 years of experience working with AC systems and appliances. When it’s time to replace or upgrade your heating or air conditioning system, don't hesitate to call us to make an appointment and you will receive a very personal and professional attention. Replacing your home’s furnace, heat pump or air conditioning represents a significant investment.
Business highlights
Emergency services offered
30 years of experience
Services we offer
Appliance Repair, Heating & Air Conditioning, Refrigeration, Water Heaters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.311 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 18% |
Showing 1-11 of 11 reviews
Lindsey S.
Nov 2023
The entire team is extraordinary. Alfredo was absolutely fantastic with communication and assessment. Both of my heaters and ACs went out at the same time. They needed to be replaced, and everyone was here bright and early. Today, the day before Thanksgiving, they worked tirelessly in 40-degree weather outside for three hours to resolve the issue. They were incredibly kind when I interacted with them. Outside of the interactions, they were very quiet and unobtrusive. They were, far and away, the most professional contractors I have worked with, especially regarding maintenance arranged by a third party (Choice Home Warranty/landlord). I would recommend them to anyone without hesitation.
Barbara W.
Oct 2020
Very pleased with the staff and products.
Lin Z.
Jun 2020
Yesterday,a technician came from Quality Ambient LLC on behalf of Choice Warranty. After entering the door, first thing he collected the money-Copy. After checking, I asked him to give me a copy of the inspection report. He told me that the air conditioner was leaking and outside unite also need Freon, before he leaving, he said don't worry, company will take care of it. The inspection results didn't write anything. next day, I received an email from Choice Warranty(Be careful to this company too!!): The content probably means that the air conditioner needs maintenance. I need to find someone to do maintenance first, and then if still necessary, they will send someone to check it. Of course There is another inspection fee. I tried to call Quality Ambient LLC and this technician was not picked up. Based on this situation, I think this is the combination of this insurance company and this repair company to deceive customers, so I am now posting these online, the purpose is to remind everyone to be careful of these fraudulent subsidiaries, not to be fooled by them！！！
Response from Quality Ambient LLC
"The person who wrote this review L Z is not our direct customer, he is a Home Warranty customer, one of our principal clients. For that reason we cannot decide on repair or not the system or how much the service fee amount will be. The service call fee of $45.00 (that the person who wrote this review L Z rejected from credit card saying that he has not idea were this charge coming from) is an agreement between them, the person who wrote this review L Z and his Warranty company, we only made a diagnosis and wait for an approval or denial from the warranty company. We must to collect a service call fee of $45.00 dollars depending on signed agreement between the Home W C and the customer. The home warranty sends a notification by text and email as a reminder for service call fee amount. We provide the diagnosis and pictures directly to the Home Warranty and then, they decides if the job is covered or not to repair or replace. If we do not receive the permission from CHW to repair, we cannot repair. The system never has been maintenance, You will see the pictures attached. The system was in very poor condition, and all damaged by water because lack of maintenance. The maintenance of an equipment is the first request of Home Warranty to cover a claim. We request a deep cleaning but the claim has been denied due to the conditions of the system. The customer do not need to pay another service call fee. The person who wrote this review L Z calls directly to the technician all day and night. Usually the technicians are not responding customers phone calls, the customer needs to call to the office if have any question or concern about a claim, since the technicians are working on high risk and dangerous spaces due to shape blades and motors. Ours technicians start working at 5:30AM. The technician received 29 text messages until 2AM and so many phone calls and left several messages threatened him. Please make your own conclusions. Quality Ambient, LLC"
Andrew T.
May 2020
Outstanding. Omar is professional and knowledgeable. *****
Katherine S.
Jun 2018
I have a home warranty, and they assigned a first company which misdiagnosed and lied to us about the issue, so after getting three independent opinions we called our home warranty and requested a second opinion. Quality Ambient was assigned to us for the second opinion. They were wonderful! They took extra time to find the issue and worked with us to help clarify with the home warranty company the differences in the diagnosis and their second opinion, including providing additional information and photos to the warranty company. All the staff were very nice, called us back quickly, and provided us with information as needed. They were timely, efficient, communicative, honest, and clean (replacing a crawl space furnace is dirty work!). Regarding working hours... we always left messages to answering machines, but received quick calls back. We also received a number of calls outside of their normal business hours if there was information to communicate. We plan to continue using this company.
Sunando S.
Dec 2017
See my response above.
Matthew N.
Jul 2017
It went beautifully. The technician spent a lot of time tracing an intermittent problem. He stuck with it, even when he could not reproduce the error, and found out what was going on. He, and the people with the company were courteous and helpful, and the technician showed up at the time promised.
Ana S.
Dec 2016
Awesome service. Alfredo and his team are very professional and honest. They came to my home 2 hours after I called, did the job fast and with great quality.
Ana S.
Dec 2016
Excellent service. The technician was very professional, honest and punctual. Very happy with the service
Richard C.
Dec 2016
The experience was great, friendly staff and quick services.
Katherine C.
Nov 2016
I contacted Quality Ambient and was able to schedule an appointment for the technician to come to my home right away. The technician was punctual and informative about what he was doing to help solve my problem. It turned out I just needed more refrigerant! My technician explained the work that was being done and even gave me tips on maintenance for the future. I will definitely contact them again.
Licensing
State Contractor License Requirements
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FAQ
Quality Ambient LLC is currently rated 4.3 overall out of 5.
Quality Ambient LLC accepts the following forms of payment: CreditCard
No, Quality Ambient LLC does not offer free project estimates.
No, Quality Ambient LLC does not offer eco-friendly accreditations.
No, Quality Ambient LLC does not offer a senior discount.
Yes, Quality Ambient LLC offers emergency services.
No, Quality Ambient LLC does not offer warranties.