Pet Stop By Dog Containment Sys

Richard was able to fix our invisible fence and ensure that it was working properly. Also inspected our dog's collar and adjusted the settings. We have used this company twice and will use them again!

After researching and interviewing multiple dog containment system installers I selected Richard Brown, the owner of Dog Containment Systems. Richard and his wife, Donna, run an effective operation and provided excellent customer service. I decided to go with Richard because I wanted to work with someone who would not only sell me the system, but who would actually do the installation himself. This is where other companies can fall short -- the sales representative and the installer don’t communicate. Richard was punctual for my appointment and took the time to explain all the details of the Ecolite system which is what I decided to have installed. Since the system includes a rechargeable collar, I have the advantage of never having to purchase batteries. We agreed on an installation date and he installed the system and put flags in the ground in about three hours, then worked with me to begin training my dog. When I found an area in my backyard where the fence wire appeared to be dug out by an animal, Richard came back and reburied the wire deeper to mitigate the problem. My labradoodle immediately learned his boundaries and now I can let him run around in the yard without the worry of him running away. I’m very happy with my dog containment system and I would recommend Richard and Donna to anyone who is considering an invisible pet fence in the future.

Everything went well. Richard took the time to train our dog and the fence has worked very well. We moved out of our house when we had a pipe burst. In the process, we misplaced the electric fence collar and our dog figured out that he could leave our property without getting shocked. Richard came back out and retrained our dog so that he now stays in our yard again. Pet Stop does excellent work and has supported us over the years to keep our dog safe. I highly recommend them.

We made an appointment and the only negative of the day, was that he was very late. He did call and tell me the revised time. When he came, I showed him what I had done and he quickly focused on the twisted pair. He quickly found a partial break, fixed it and the transmitter magically showed the break was closed. He left, and I decided to take the dog's collar and see how far away it worked. Unfortunately, it wasn't activated. About 10 minutes after he left, I called and he returned quickly. He apologized for not doing that check himself. He took out his $800 break detector (I mention the price because that is one of the reasons to get a professional if you can't quickly fix a break) and found two partial breaks. They were quickly repaired and the system worked, including a strong signal to activate the dog collar. He charged me for a total of one hour. It was a bargain and he taught me several tricks along the way which will help me properly maintain the system. I strongly recommend Pet Stop By Dog Containment Sys, 5510 Olney Latonsville Rd, Olney, MD 20832. Be sure to get his one even if you live in Virginia.