CHUCK THE PLUMBER

Very responsive, professional, and fair! We had a major issue had to turn off H2O called him after several referrals from neighbors. He answered call showed up had parts on truck and we were back online with water. Thank you Chuck!!!

Chuck arrived at my home 5 minutes to 2:00. I was scheduled for a 10-2 window. He determined my kitchen faucet needed a part to stop it from leaking. I could either order a part or purchase a new faucet. Needed a hose replacement for my dishwasher. He was in a big rush because he arrived late and he said he had several other people he had to service in the same time slot. He charged me $160. just to show up. No mention of that when I called to schedule. Add here on Angie says he gives 1 year warranty and 10% senior discount. He offers neither. He does know what he is doing but he is rude and unprofessional. He did install 2 cartridges in 2 of my faucets and charged me $70. I still have a leaking faucet and damaged hose. Said he had to use my bathroom, didn't ask, and rushed out after I paid my bill. I will NOT be calling him to return. He said I would have to pay the show up fee again. His scheduling seems be set up to require return trips.

Chuck came out to inspect my situation and give me an estimate. His price was fair and competitive. I had a 20yr + old 75gal monster in my basement that needed to be replaced before a catastrophic failure. His crew was great wrestling the new water heater down the stairs and the old one up, installation was smooth and quick and professional. Would absolutely recommend and would hire again

It was perfect. He came on time, did the work extremely neat, no mess at all. The price were reasonably and he was just a really nice guy.

I have been very pleased always with his visit. He's very pleasant, very accommodating and very honest plumber.

fantastic job

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Dave showed up within the time frame established for service and went right to work. He was quite friendly and took the time to explain what he was doing. He worked efficiently and cleaned the area well when the work was completed. He also handled two quick jobs in my other bathrooms. He replaced a faucet handle and adjusted a shower head so the water flowed through more forcefully. The work took just over an hour to complete. I will definitely call this company for any future plumbing work.

This guy is very reliable and personable. He works out of his home which keeps his overhead low. Has good employees

Chuck the plumber personnel were friendly, punctual, knowledgeable, and priced fairly. They gave me an appointment the same day for my clogged sink, showed up on time, were courteous , and cleaned up after themselves. The plumber fixed the problem by snaking the drain, verified it was fully clear by running the water for long team and making sure it drains properly, and checking for leaks. I would highly recommend them.

I really don't remember the price.  If I hadn't liked it I would probably remember it.  It took maybe 2 or 3 hours to complete the work.  He was the only one that came out.  He left the area perfectly clean when he finished.

Chuck and his assistant performed this work in an outstanding manner! I couldn't be more pleased with their work and my new toilet, too. Thank you!!

Went great. They were able to fit me in when the scheduled plumber who was over 2 hours late did not show up.

I hired this guy to install a new water heater in my house.  He and his assistant set the new water heater up and before the job was done, Chuck left to go to the next job leaving his assistant to finish up wiring the new water heater and testing it out.  The assistant could not get the new unit to turn on because the circuit breaker at the main house supply box would not turn on.  The assistant dismissed this and said my problem was with the circuit box and not with the water heater. I asked him if he wired it properly and he emphatically said "yes", and that I now would have to hire an electrician to determine the problem.  He did not go back and check his own wiring job.  Chuck's assistant charged me $1,275 for the work done, despite still not having a water heater that worked and not knowing exactly why.

 

The next day I was able to get the lead electrician from GAC Services in Gaithersburg (Bruce Moore who I cant speak highly enough) to analyze the problem.  He checked the wiring done by Chuck's assistant and found that the wires were "pinched" in the J-box causing a dead short, not allowing the breaker to set.  This findings were detailed on the electrician's bill.  The electrician had to cut out the bad wires and rewire the water heater. 

 

When I called Chuck to explain the problem and request reimbursement for the electrician, Chuck went nuts over the phone.  He called me a liar.  He said that the electrician was a liar.  He said that no matter what I would tell him, it would be a lie.  He wouldn't allow me to explain how his assistant kept trying over and over to make the circuit breaker set, when in fact the water heater had a short and the circuit breaker was only doing its job. Thr conversation went downhill from there.

 

There are plenty of good, honest, ethical plumbers in Montgomery County who stand behind their work.  I learned the hard way with this ugly experience.  Don't make the same mistake I did.....

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repaired leak, but left wall open; had to hire other contractors to close wall with drypatch

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It was my first time using the company and everything went very well. They were very responsive. The technician even did a few little things like check the hot water heater without any additional fees. I really appreciated the extra little things they did. They charge by the hour and not off a pricing list. I thought their pricing was very reasonable. The plumber was a good guy and very friendly. I plan using the company from now on.

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Our front faucet was leaking and there was no turn off valve in the house. We called to find a plumber and he was very professional and quick to set up and time to come out. When he did he was able to fix the issue. The faucet needed a new washer but the parts were frozen in place and so he had to replace the entire faucet as well as put in a turn off handle inside our house. Good work, good amount of time to fix it and great price for all of the work he completed.

Excellent service. Very efficient. Was very good at explaining what I could do myself such as caulking to stop a leak, and which repairs needed to be done by a plumber. Very good at explaining different options for the hot water heater and installed very quickly.