Grounds and Gardens LLC

"If your reading comprehension and listening skills are half as good as your lets bash the contractor skills you would realize how childish and petty you are being. No one spoke to you like a child because after our initial phone call no one spoke to you.first lie. It was all e-mails after that. nobody ever called you ridiculous, lie number two. Nobody in their right mind would yell at a toddler. Well, maybe you would.You never got any service from us just an estimate.. How many guys I send out is at my discretion, not yours. It's my business therefore I will run it how my 35 yrs of expereience tells me to not some uneducated homeowners ignorant opinion Not sure why you have it in your craw about blowing the leaves into the stream done everyday this time of year all over the world.. And now, here's the clincher, wait for it..... If you reread the estimate, it clearly says a firm estimate cannot be given until 24 to 48 hrs before the work is done because of all the variables. So instead of asking me the variables you went right to bashing on Facebook. So, just for uneducated little brain the variables are how windy its supposed to be that day, how wet and thick the leaves are. The other variables such as what equipment i can get in your yard and how far i might have to drag tarps of leaves might have to be dragged were observed upon my estimate visit. So, now that I have successfully thrown everything you typed back in your face balls in your court............... P. S. I have 31 clients within a one mile radius of you, over twenty of them forwarded me your lying, whining, i need attention posts you and your husband posted. Haven't laughed that hard in years. Thanks P.P.S. please go buy a rake"

"Thanks for your comments, but it seems that there are some discrepancies. "It was always somewhat difficult....Not true. We came when we said we would come. You didn't like it when I said I wouldn't come in your driveway before first light to remove snow. You kept telling me I leave for work at 530 or 630 am, so you heard what you wanted to. Your driveway is barely wider than the trucks I use.If we seemed like we were too busy or you were intruding why did you use us for two years? Your lawn was always over a foot tall from lack of maintenance and you called us to come fix it. "At times the correspondence was unprofessional...." Well I guess it could seem that way when you text me at 5;15 am looking for service. " for a party the following week" Negative, you texted me just after 5 am 3 days before the day of your party. Your text woke me up soI read it and fell back asleep. It got lost in that days shuffle and you were not led to believe anything, I flat out told you I don't monitor texts that often and I would prefer you not to but to call which you say you did. You did not All incoming calls are kept in a log book that is triple checked. You did not call, you definitely did not leave a message, that is a bold face lie. "....will take all my business elsewhere." Thank you"

"You obviously have us mistaken with another company, we are located in Nottingham and do not service Havre De Grace for snow removal. Next time before you post potential reputation damaging comments, I would suggest you make sure you are posting them about the correct company."