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Geek Squad - Best Buy

Appliance Repair, Computer Repair, Stereo and Home Theater System Service,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.927 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
4%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 27 reviews
Kathryn L.
Mar 2016
5.0
Appliance Repair, TV Sales
Yes, I recommend this pro
$2,500
Worked clean and quickly ,which we really appreciated ...great !!!

Lois H.
Feb 2016
5.0
Computer Repair
Yes, I recommend this pro
Allistair was on time, very professional, very helpful.

Linda G.
Feb 2016
5.0
Computer Repair
Yes, I recommend this pro
$99
The sales rep was extremely friendly and patient and even saved me money!

J L.
Dec 2015
5.0
Computer Repair, Computer Sales
Yes, I recommend this pro
$150
The installer did a great job.  He was knowledgeable, efficient and courteous.  He solved the problem of a structural barrier that was compromising signal strength that Verizon overlooked when they came to my home to troubleshoot.

Neil K.
Dec 2015
5.0
Computer Repair
Yes, I recommend this pro
$200
Solved all my computer issues and helped me set up my system so I can operate at peak efficiency!  Very patient and did and awesome job!!!  Highly recommend.

Julia P.
Oct 2015
5.0
Appliance Repair
Yes, I recommend this pro
$150
Provider provided excellent set-up service and demonstrated how to properly use the clicker.

Mary K.
Oct 2015
5.0
Computer Repair
Yes, I recommend this pro
$150
The technician, Arron Janowski, was very knowledgable and prompt. He took the time to educate us. He was polite and patient.

Jaye J.
Sep 2015
5.0
Appliance Repair
Yes, I recommend this pro
$190
I was satisfied with the help and it met my needs

Frances L.
Sep 2015
5.0
Appliance Repair, Computer Repair
Yes, I recommend this pro
$200
Everything was completed very professionally.

Chris N.
Aug 2015
5.0
Appliance Repair
Yes, I recommend this pro
$250
unknown

Ronald E.
May 2015
5.0
Stereo and Home Theater System Service, TV Sales
Yes, I recommend this pro
$2,200
Everything went splendidly. The two Geek Squad technicians were on time for the appointment, were courteous and helpful in all respects, and appeared to be very knowledgeable in every way. I recommend them very highly.

Judy L.
May 2015
5.0
Appliance Repair, TV Sales
Yes, I recommend this pro
$300
Would definitely work with Justin and time again. Professional, knowledgeable, friendly, responsive, cared about my TV issue.

Sheldon T.
May 2015
4.0
Appliance Repair
Yes, I recommend this pro
$200
fine

David C.
May 2015
5.0
Stereo and Home Theater System Service, TV Repair
Yes, I recommend this pro
$349
Went great!  Did all the updates, troubleshot an HDMI and network issue for me as well.  Super clean professional install.

Susan T.
May 2015
5.0
Appliance Repair
Yes, I recommend this pro
$385
The scheduling was a breeze through Best Buy's website. The purchase was a bit confusing because there were so many options. The installation department did try to get me in sooner but I was only able to make it on the weekend. The auto starter seems to be working well so far and the tech was very helpful in explaining how the system worked. The only thing to be weary about is if you purchase the auto starter and installation online. Although there is a small disclaimer that lets customer's know that there may be extra costs for parts and other items needed to get the auto starter installed, I did not expect it to be so much more. I would recommend going in to the Best Buy to get a quote from the tech first so that you know exactly how much the installation will cost.

Clare C.
Jan 2015
5.0
Appliance Repair
Yes, I recommend this pro
$80
unknown

Nancy G.
Aug 2014
5.0
Appliance Repair, Computer Repair
Yes, I recommend this pro
unknown

Steve W.
Jun 2012
5.0
Appliance Repair
Yes, I recommend this pro
With the warranty I had, they would come in and troubleshoot as well as diagnose.  If they can't fix it onsite, they will take it back to the store.  He had to get a part to fix my TV.  He got the part the next day and fixed it.  He was perfect, it could not have been better.  he was on time.  It took a couple of days to get it fixed.

Dan M.
Feb 2012
5.0
Computer Repair
Yes, I recommend this pro
$100
They were okay and it took them about a week to respond to my call. I will use them again in the future.

MICHAEL H.
Jun 2010
3.0
Computer Repair
$250
They did adequate work. I felt their price was pretty high and I would probably look for someone else to do the work next time.

Shelley G.
Aug 2008
5.0
Appliance Repair
Yes, I recommend this pro
$650
I think that this store has a good selection of appliances. Their salespeople seem to know their products. They have good sales periodic. I like that they have delivery service.

Scott D.
Jun 2008
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$275
I went in and told them what I wanted to continue to do with my TV and they were able to help me find what I need to continue to do what I wanted to do. They were very helpful and they really seemed to know what they were talking about. They explained the installation process to me.

ALLAN D.
Oct 2006
5.0
Computer Repair
Yes, I recommend this pro
$161
The employees advised me on the spyware and antivirus packages they sold. These products were installed overnight with no problems. I made one subsequent call to one of the Geek Squad and they were able to help me with my question on the phone. I like the fact that the employees are friendly, knowledgeable and are not pushy.

Liz O.
Feb 2006
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$5,000
VERY PROFESSIONAL, PLEASANT, NO PRESSURE, REALLY HAPPY WITH THEM, EVEN HAD THEM INSTALL ALL THE EQUIPMENT.

Homeowner
Sep 2005
5.0
Appliance Repair
Yes, I recommend this pro
$35
THE WORK WAS EXCELLENT. I HAD TO RESCHEDULE THROUGH BEST BUY TO COME BACK OUT. THEY WERE REALLY NICE. I WOULD RECOMMEND THEM AND USE THEM AGAIN DUE TO THE QUALITY OF THEIR WORK.
Showing 1-25 of 27

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.9 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.