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Fredericktowne Labs
Complete Home Inspection, Septic System - Install or Replace, Septic System Repair,
About us
LICENSE #116.
Business highlights
Emergency services offered
40 years of experience
Services we offer
Environmental Testing for water, metals, radon, septics, soil, well
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.77 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 14% | ||
| 0% | ||
| 0% |
Showing 1-7 of 7 reviews
Robert S.
Jun 2015
unknown
Response from Fredericktowne Labs
"We are sorry to hear you feel there was confusion in the process. I have reviewed our notes and I see there was an issue with the occupant not collecting the first draw lead sample and not following up with providing our lab a lead sample. That might have held up the reports waiting on the sample. Many times in real estate transactions there are many people involved and everyone might not always share their information that is passed along. We sincerely apologize if you feel our service was not 100%, we hope you will give us the opportunity to provide you with our excellent service that we strive for with every client. We hope the delay did not cause you any issues with your real estate transaction and hope you are happily settled into your new home. Thank you for the feedback."
Ron M.
Mar 2015
I have used their well water testing services since 2002. They are very professional and friendly.
Response from Fredericktowne Labs
"Thank your for the outstanding review. We appreciate your business and look forward to working with you again soon. Please do not hesitate to contact if we can help you in any way."
Dianne S.
Aug 2014
unknown
Response from Fredericktowne Labs
"Thank you for the outstanding review. We are pleased we could help you. Please let us know if we could do anything in the future for you. Thanks!"
Kenneth C.
Jun 2014
unknown
Response from Fredericktowne Labs
"Thank you for the positive feedback. We are here to help you with anything you might need in the future."
Kirk H.
Nov 2013
I have used this laboratory several times, once on short notice. They have always been cooperative and punctual.
Response from Fredericktowne Labs
"Thank you for your positive review. We are here to assist you with any other Environmental testing needs you might have."
Kyle P.
Oct 2009
They were early to the appointment and got to work right away. They were very professional and did a thorough job inspecting the system. They showed me exactly how the system was set up, including the fact that a new field was placed uphill from the old field, since the original field had failed. They found a spot where there may be a collapsed line, but told me to keep an eye on the area round it and call them back to replace the line if the ground remains soggy. Also found a busted access port which they diagnosed as having gotten hit with a lawn mower. John passed the septic system as those were not considered major issues. John took a sample of the tap water back to his lab and tested for all kinds of hazardous pollutants. This test was about $110, plus a $55 "site visit" fee. The test came back positive for nitrites (bacteria) but they informed me they don't treat the problem, as that would be a conflict of interest. They advised me of a couple of different methods for treating the problem and offered to wait to bill me until I had treated for the problem, and then they could come back and retest. Everyone was very polite on the phone and in person.
MARIA K.
Jan 2005
GREAT EXPERIENCE. THEY WERE PROMPT AND RELIABLE AND HAD SUGGESTIONS TO CORRECT PROBLEMS, AND A NUMBER OF PEOPLE I COULD CALL.
Licensing
State Contractor License Requirements
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FAQ
Fredericktowne Labs is currently rated 4.7 overall out of 5.
Fredericktowne Labs accepts the following forms of payment: CreditCard
No, Fredericktowne Labs does not offer free project estimates.
No, Fredericktowne Labs does not offer eco-friendly accreditations.
No, Fredericktowne Labs does not offer a senior discount.
Yes, Fredericktowne Labs offers emergency services.
No, Fredericktowne Labs does not offer warranties.