Green Home Solutions of Mount Airy

"We're so glad that we were able to help! Eliminating mold with our plant-based products and thorough protocols is what we love doing. And being thorough in our explanations so homeowners have peace of mind - that's how we do what we do. Thanks for the review and for the feedback!"

"Hi, Victor. We have tried to contact you to understand your concerns. We're very interested in understanding your experience. We have tried to text, call, and email you. Based on our previous conversations and texts during and after the remediation work, we got the impression that you were happy with the results. We would love a chance to understand and address your concerns."

"We're sorry that we didn't meet your expectations. We should have been more clear when we communicated with you about our protocols: specifically, about our need to access each room in order to treat each room and the purpose of running industrial HEPA air scrubbers, which we know can be a little loud. Accessing each room to treat and running these air scrubbers for the duration required are two key parts of how we remove mold and improve air quality; and these were aspects of our protocol that we weren't able to execute in your home. We should have clarified that we wouldn't have been able to guarantee our work without completing these aspects of our protocol. Your feedback is helping us as a small business to grow and improve, and going forward, we'll be more diligent about communicating more clearly. Thank you for calling out our team for being quick, responsive, knowledgeable, and professional."

"Thank you, Marc, for your review. We're looking forward to working with you. Thanks for commenting that our indoor air quality experts are professional, cordial, and knowledgeable - I'm grateful for the team we're building here in our small business."

"Thanks for your feedback, Donna. We are aim to take the stress out of dealing with stressful situations like mold and allergens! Glad we were able to help make your air better."

"Thanks, Sandra. When it comes to making air better for our customers, we take care to go the extra mile with our professionalism. Glad we were able to help!"

"Thank you."

"Thank you Andre. Communication with our customers is highly valued as well as your indoor air quality!"

"Thank you, Kathy, for the kind words. We are happy we were able to improve your indoor air quality!"

"Thanks for the feedback, Lisa. We are glad that we were able to help make your air better, and we are glad that the whole process from start to finish was smooth."

"The interests of our customers and solving their indoor air quality needs - that is what drives us. Thanks for this positive review. We were glad we could help."

"Thank you for the great review! We strive to provide the best service for our customers."

"We think Lesley is pretty great too! Thanks for the review."

"Thanks for the review, Dimitri. We strive to eliminate the fear and hassles of mold and the mold remediation process."

"Thanks, Roya! Those are very kind words. We are so happy that we were able to help you sell your home. We strive to not only make every customer's air better but also create a positive customer experience.  We hope that you don't have any future indoor air qualities needs, but if you do, I'm glad you know who to call."