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Approved Pro
Approved Pro

Benjamin Franklin Plumbing

Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,

About us

Benjamin Franklin Plumbing® of Mount Airy traces its roots as a company all the way back to 1949. We started offering plumbing services in 1991 and haven't looked back since! Our team is comprised of a selection of the most skilled plumbers in Mount Airy and serving the DC metro area who are constantly receiving industry-leading training to stay updated with the latest plumbing developments. We treat customers with respect, do the job right, and always clean up after ourselves. Our plumbing repair specialists proudly serve residents in Mount Airy, Frederick, Baltimore, Gaithersburg, Ellicott City, Columbia, Towson, Westminster, and all throughout the Washington DC area. Whether you need an emergency pipe repair or require routine maintenance, Benjamin Franklin Plumbing® of Mount Airy is ready to help!

Business highlights

76 years of experience

Services we offer

All types of plumbing work, Leak Detection & Repair, Toilet & Sink Installation & Repair, Water Heater Installation & Repair, Water Treatment Services

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.585 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
34%
4
18%
3
1%
2
0%
1
2%

Filter reviews by service

Showing 1-25 of 85 reviews
Suzanne B.
Jul 2025
5.0
Google Review
We have a well and after I mistakenly left our outside hose on all night, the water pressure inside was low and also had sediment in it. I called Ben Franklin Plumbing and from first contact they were highly professional. Jerry came out with an apprentice (I forgot his name) and they diagnosed and fixed the problem pretty quickly. Outstanding customer srrvice, highly professional and extremely competent. Reasonable charges. I am so grateful! I will definitely be calling them back for all of our plumbing needs!!

Zevren C.
Jul 2025
5.0
Google Review
Ira Miller was the technician that responded to my request. Man was timely, courteous, professional, efficient, communicative, and honestly a good time. Not only did he fix my issue, but gave me different options and explained the pros and cons to each. Then as a courtesy inspected the rest of my water system to make me aware of other things that might pop up in the future, just to make sure I was aware of signs of “impending doom” (my words, not his). Would recommend.

Lisa B.
Jul 2025
5.0
Google Review
Quick. Very friendly and informative

Dennis L.
Jul 2025
5.0
Google Review
I can say with 100% certainty the David was awesome! He was very professional, courteous, knowledgeable (A wealth of information), went above and beyond!

Sarah S.
Jul 2025
5.0
Google Review
Chris and his team are awesome.

Edwin C.
Mar 2017
5.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Great service!

KADUM A.
Jan 2017
4.0
Faucets, Fixtures and Pipes Repair or Replace
Yes, I recommend this pro
Fast professional Expensive

Sue S.
Jan 2017
3.0
Faucets, Fixtures and Pipes Repair or Replace
Good phone-operator; but way too over-priced for the quality level of work.

Pokar K.
Jul 2016
4.0
Yes, I recommend this pro
The Senior technician was very skilled and knowledgable.

RosaMaria S.
Jul 2016
0.5
Faucets, Fixtures and Pipes Repair or Replace
The experience with this plumber was probably one of the strangest ones I have encountered. Roger (the technician sent to us) called me when he was a the house inspecting a leak that I reported on a faucet in a powder room. He told me that there was no leak and that the water on the floor was coming from the top of the sink when someone washed their hands. He said there was nothing he could do and that I should just ask people who used that bathroom to be more careful when they washed their hands. When I expressed my disbelief to his remark, he told me that the only other solution was to change the faucet and that it would cost $1,100. I insisted that I thought there was a leak from the piping leading to the faucet and the told me that he was in total disagreement. The next day another plumber from a different company checked and showed me a very obvious leak coming our of the cold water faucet. So, I don't know what was wrong with Roger, but apparently, his plumbing diagnostic skills leave a lot to be desired. So, I am giving him half star for showing up

Terence L.
Mar 2016
5.0
Yes, I recommend this pro
Joe (Franklin Plumbing) was very responsive; courteous; professional and did the job/tasks promptly as requested and promised. I would hire these guys again in a minute !! A very satisfied customer.

Jonica G.
Mar 2015
5.0
Water Heater Repair or Service
Yes, I recommend this pro
They exceeded my expectations. Showed up on time and finished the work in a timely manner. Gave good advise on other things we needed.

Eric P.
Aug 2014
4.0
Water Heater Repair or Service
Yes, I recommend this pro
Pros: 1) They came out on a weekend, 2)Very professional, 3)Did good quality work. Cons: 1) Expensive, 2) Final cost was 50% higher than estimate

Babu A.
May 2014
4.0
Sump Pump Repair or Replace
Yes, I recommend this pro
Overall Good experiance

Sue S.
May 2014
5.0
Sump Pump Repair or Replace
Yes, I recommend this pro
Came out in the middle of a flash flood warning and rain storm. Remediated the problem at an affordable price. The project required further work at a later date.

TF L.
Oct 2013
4.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Our water heater died, and was leaking. We called after hours, and owner answered the phone. Technician came out next day, and he showed up on time and replaced the heater. Plumber was very courteous, professional, and helpful with advice. No complaints - work is guaranteed. Only downside: price for the water heater itself was high - could have bought comparable unit much cheaper at HD or Sears, but would then have needed to have it delivered and installed by the plumber anyway. Their work is was very good, which was most important and we would definitely use them again.

Rowland B.
Jul 2013
4.0
Sump Pump Repair or Replace
Yes, I recommend this pro
Phone contact was very prompt. Service person arrived within 1 1/2 hours as promised. Problem was resolved and a new sump pump was installed. Time will tell if problem was totally solved. (need a rainy down pour to see. )

James N.
Jun 2013
4.0
Well Pump Repair or Service
Yes, I recommend this pro
Pricey but they do good work and are very professional. The one thing I did not like was no firm appt time could be set, had to be put on a waiting list for service.

Ken B.
May 2013
N/A
Yes, I recommend this pro
No comments

David H.
Jan 2013
N/A
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Very expensive

Anil S.
Dec 2012
N/A
Water Heater Repair or Service
Yes, I recommend this pro
Quick response and very professional. Completed the entire project of replacing the hot water heater on a Saturday. He knew exactly what the problem was. He didn't even push for replacing the heater, instead focused on the repair of the existing old heater. I myself decided to replace it and use that money towards a new heater with 6 years of warranty. All prices were published. All these factors contributed to developing a trust. I decided to join their club for additional 15% discount. I am pleased.

Danny H.
Nov 2012
N/A
Yes, I recommend this pro
Once the technician finally showed, he was very courteous and friendly and took the time to explain everything in detail. However, I took points away because their communication about when they were actually arriving was disappointing. So just be prepared to wait and potentially not have a great idea of when they'll actually show.

Doug F.
Jan 2012
N/A
$250
For the work done way overpriced....

Tim M.
Jan 2012
N/A
Water Heater Repair or Service
Yes, I recommend this pro
$500
My water heater was only putting out cold water. Both Elemnets were burned out. They came in fixed the problem but notice the cause of the problem was a leaky pipe underground. They did good work and deleivered what they promised

Andy W.
Oct 2011
N/A
Water Heater Repair or Service
Yes, I recommend this pro
Arrived on time, repaired faucet leak, little pricey.
Showing 1-25 of 85

Licensing

Insured

Licensed*

Trade License Number

19683

Trade License Locale

MD

Trade License Expiration

08/08/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Benjamin Franklin Plumbing is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 3:00 PM Tuesday: 8:00 AM - 3:00 PM Wednesday: 8:00 AM - 3:00 PM Thursday: 8:00 AM - 3:00 PM Friday: 8:00 AM - 3:00 PM Saturday: Closed Sunday: Closed

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard

Yes, Benjamin Franklin Plumbing offers free project estimates.

No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.

No, Benjamin Franklin Plumbing does not offer a senior discount.

No, Benjamin Franklin Plumbing does not offer emergency services.

No, Benjamin Franklin Plumbing does not offer warranties.