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Gerner Energy
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Propane - Heating Oil - Diesel Fuel - Discounted Prices Our goal is to provide you with the ABSOLUTE BEST SERVICE EXPERIENCE. Great Service. Great Pricing. Why Pay More!
Business highlights
Emergency services offered
14 years of experience
Services we offer
Residential & Commercial Heating Oil Delivery
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.924 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-24 of 24 reviews
William S.
Apr 2020
Our house uses propane as a supplement to a heat pump. We changed from a different supplier last year because Gerner had a much better price. We have since been very pleased with Gerner's service and their excellent communication.
Thomas O.
Oct 2018
fine...…..
Bobby D.
Feb 2017
fine they delivered on time
Rebekah S.
Feb 2017
they show up with my oil delivery before promised every time and at a very competitive price
Tanisha J.
Jan 2017
I had a few problems with Gerner. One was the attentiveness of the pump truck driver. He came into my house, I mentioned to the pump truck driver that there was a large smell of oil. To me that seemed abnormal, the pump truck driver did not acknowledge my concerns & I later find out that my oil tank was leaking. The company owner was very responsive. But, my other problem was they didn't have the ability to take the oil out and they didn't necessarily have a vendor to take the oil out. They did, however; provide me that day with a technician who came out and did a patch job. However the owner neglected to tell me, and i forgot to ask the owner in my haste, what the cost of that would be. I just feel as though Gerner in order to provide the delivery of oil has to be able to provide additional services or point people in better direction when things do go awry, like a leaking oil tank. I paid $500 or so for the oil and I paid $100 for the technician to come out and patch the oil tank.
Response from Gerner Energy
"On October 31st 2016, we delivered heating oil to this customer. The fuel tank is in the basement, and we fill it from outside through the fill pipe with a vent alarm. The customer wasn't home during the delivery, so at no time did the driver enter the house during the delivery to be able to smell any odors or see that the tank is leaking. The customer called later that day to inform me that there was a drip coming out of the bottom of the tank. I told her that I can give her the names of two reputable companies who would replace the tank and transfer the oil. At that time she was not sure weather she was going to replace the tank or convert to gas. I told her that I would send a service tech down to see if the tank patch would work, but told her that was only a temporary fix and that we would not be able to make any future deliveries until the tank was replaced. She then called back a few weeks later and said she was converting to gas and to cancel her account."
Ronald G.
Mar 2016
unknown
Bert K.
Jan 2016
During this terrible snow storm my street was blocked. Kip knew how critically low I was in oil, and he kept in touch with me to find out when my street would be plowed for his truck to have access to my home. Kip was really concerned about my family?s health and safety, and when the city finally plowed my street, I called Kip to let him know, and within a few hours his truck was at my house delivering the much needed oil. (At that point there were only 25 gallons remaining in the 270 gallon tank.)
Thank you Kip!!!
Thank you Kip!!!
Amy J.
Oct 2015
unknown
Crystal F.
Sep 2015
unknown
Maicy H.
Apr 2015
unknown
N L.
Apr 2015
unknown
Larry S.
Mar 2015
unknown
Kwang K.
Mar 2015
unknown
Adrienne C.
Jan 2015
3rd delivery as promised in the morning. Slight mixup on price of 2nd delivery as one person gave 1 price and another gave different price same day; but in all Good Customer Service currently.
Bert K.
Dec 2014
unknown
James H.
Nov 2014
We have just purchased a new home. I know nothing about heating with oil. Mr Gerner took the time to explain the process and answer all my questions. Great customer service
Nannette H.
Sep 2014
unknown
Chris E.
Apr 2014
He was able to come out the day I called him.
Nick H.
Feb 2014
I was VERY low on oil, called all around and this place had the best prices... HANDS DOWN! My tank was filled by the next morning and we continued to stay warm and toasty durring all these crazy snow storms. A+++ for costumer service, prices, and reliability!
Michele S.
Nov 2013
Kip was punctual and very professional. We shopped around and Gerner had the best price in the area. We will be calling for future fill-ups.
John S.
Sep 2013
Kip was professional, courteous and on time (one day notice to schedule) and explained details about the service and the oil tank. Would reco and use Gerner again!
Lewis H.
May 2013
It was great! Their cost is competitive.
RONALD C.
May 2013
It turned out fine.
Terence C.
May 2013
I scout oil prices every month, rather than getting locked into a plan with one company. I had been consistently using a particular company in the Baltimore area for the last couple of winters, as their prices were the cheapest, and they would do same day delivery. Gerner ended up being $.15 cheaper than the cheapest, and did same day delivery as well. On one occasion, we had agreed that he didn't need to come same day, but he still made the delivery at around 9:30pm!! I thought this was pretty stand up. He said he knew he didn't need to come that day, but it was especially cold and he didn't want me to run the risk of running out. I appreciate that kind of service. I intend to use Gerner again this coming winter for my home heating needs.
Licensing
State Contractor License Requirements
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FAQ
Gerner Energy is currently rated 4.9 overall out of 5.
Gerner Energy accepts the following forms of payment: CreditCard
Yes, Gerner Energy offers free project estimates.
No, Gerner Energy does not offer eco-friendly accreditations.
No, Gerner Energy does not offer a senior discount.
Yes, Gerner Energy offers emergency services.
No, Gerner Energy does not offer warranties.