Mitchell Plumbing & Heating Inc
About us
Family owned & operated.
Business highlights
Emergency services offered
55 years of experience
Services we offer
Septic tank, back filling, excavating, plumbing & heating, pumping
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.820 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 5% |
Showing 1-20 of 20 reviews
Cynthia M.
Mar 2020
We've used them all the time and it was fine.
REGINA M.
Jul 2017
We recommend them to everyone.
Cynthia M.
Jul 2017
Overall experience was good. We use them all the time. We've been using them for about 10 years. They are very reliable. They come right away if there is an emergency.
REGINA M.
Sep 2016
unknown
Edward Y.
Oct 2015
unknown
Clarice P.
Oct 2014
unknown
Pat T.
Dec 2013
The best estimate I received including one for the same make and model for $3300. less than an estimate from another contractor,, they came out, took out the old system that was installed incorrectly and did a great job, I am so happy to now have heat in the house, and will call them for any future plumbing or heating work I need done
Nancy C.
Dec 2013
I called Mitchell Plumbing and they were able to give me an estimate for the replacement pipes and labor costs the same day. The next day they dug out the old pipes and rerouted the interior water valve. All work was performed in a very professional manner in coordination with Miss Utility.The lawn was re-seaded and covered with straw. They did an amazing job and I will recommend them to anyone in need of expert plumbing service.
Stuart Z.
Nov 2013
As with another reviewer, I also found Mitchell Plumbing through a home warranty plan. Unlike the other reviewer, I had a very positive experience due to the frank advice and honesty from Rich, who showed up to do the repair. My deductible was $75, so I can't judge Mitchell's pricing.
Rich looked under my sink and was able to figure out that the leak was due to the drinking fountain attachment itself, and not just a loose washer or connection. He told me that he didn't think it was likely that the warranty company would cover putting in a replacement fountain, and that if he put it in, they'd have to charge me for labor and a markup on the fountain (which they themselves would have to order -- a quick internet search showed that Home Depot and other box stores don't keep my model in stock). He said it would be a simple installation, if I wanted to order one myself and put it in. He even showed me real quickly what I needed to do. In the meantime, he was kind enough to run to Home Depot to get the right size brass pipe cap to tie off the line so I could still use the main faucet on the sink.
I ordered the replacement fountain attachment online with expedited shipping, and will put it in in a day or two. Another plumbing company may have charged me for a second visit and for a marked-up faucet, so I appreciate the honest and straightforward advice they gave me.
Although I called Mitchell Plumbing because they're on a warranty company list of service providers, I'd call them again even if that wasn't the case.
Rich looked under my sink and was able to figure out that the leak was due to the drinking fountain attachment itself, and not just a loose washer or connection. He told me that he didn't think it was likely that the warranty company would cover putting in a replacement fountain, and that if he put it in, they'd have to charge me for labor and a markup on the fountain (which they themselves would have to order -- a quick internet search showed that Home Depot and other box stores don't keep my model in stock). He said it would be a simple installation, if I wanted to order one myself and put it in. He even showed me real quickly what I needed to do. In the meantime, he was kind enough to run to Home Depot to get the right size brass pipe cap to tie off the line so I could still use the main faucet on the sink.
I ordered the replacement fountain attachment online with expedited shipping, and will put it in in a day or two. Another plumbing company may have charged me for a second visit and for a marked-up faucet, so I appreciate the honest and straightforward advice they gave me.
Although I called Mitchell Plumbing because they're on a warranty company list of service providers, I'd call them again even if that wasn't the case.
Cynthia M.
Oct 2013
Called 1/2 before arrival. Very courteous and helpful discussing work to be done. Work was done very well. Have used this company for at least 10 yrs. Very pleased.
Phyllis D.
Nov 2011
The building is approsimately 55 years old and had the original water line - The water pressure was so low in the building that
you could not run the water on 2 floors at the same time -- I needed to replace all the water lines into the building. I asked if they could
do it in copper instead of the plastic and they were more than willing to do it. The job was a great success !!
you could not run the water on 2 floors at the same time -- I needed to replace all the water lines into the building. I asked if they could
do it in copper instead of the plastic and they were more than willing to do it. The job was a great success !!
David B.
Apr 2011
I had them come out to look at a project a that would be covered by the warranty. While here, I had him take a look at my kitchen disposal. They charged me $70 just to look at the disposal! I would understand paying that fee if he only came out to look at the disposal, but he initially came out to unclog the toilet. I should have been told about the $70 fee upon my initial call. I complained to the manager, who ended up hanging up on me.
Response from Mitchell Plumbing & Heating Inc
"We work for Warrantech who is the customers insurance company. we only bill what we are told to bill by the insurance company nothing else. We do not determine what is covered or not. I tried on no less than 5 phone calls made by the member to explain this to him. Betty Bennett, office manager."
William M.
Feb 2011
Promptly arrived and assessed the condition. Agreed to price and two men started immediately. Men continued working until work completed. Men were very kind to the elderly lady in the house. Did not ask for payment at time of service. I promptly mailed a check upon receipt of the ir invoice.
Breda E.
Nov 2010
They were excellent. I would recommend them. They were very professional, neat and friendly. They were quick and they got the job done. They came back to fix the leak.
REGINA M.
Aug 2010
They are fine. I use them all the time.
Michael L.
Mar 2009
I was very pleased not to spend $300 to learn I could've fixed it myself.
Eric W.
Oct 2008
I have the address for this company as Eastern Ave. They were quick, friendly and the best price by far. The owner did the estimate and a crew of 4 completed the work. Very competent and we were pleased with the work.
REGINA M.
Sep 2007
I've used Mitchell Plumbing and Heating for years and they have been very dependable and reliable. They come promptly and are professional and neat. I like that they are careful of my belongings. I wouldn't hesitate to recommend them.
Susan C.
Jul 2006
THIS COMPANY HAS PROVIDED GOOD SERVICE FOR US FOR A NUMBER OF YEARS. THEY ARE POLITE AND PROFESSIONAL AND THEY ALWAYS CLEAN UP VERY GOOD. THEY EXPLAIN THE WORK THAT WAS DONE AND WHY IT WAS NECESSARY.
DONNA C.
Apr 2005
THEY DID A FANTASTIC JOB. THEY WERE CLEAN , WORK ETHICS WERE GREAT TOP NOTCH SKILLS , GREAT QUALITY WORK PRICES ARE FAIR AND THEY CARE ABOUT THERE CUSTOMERS
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mitchell Plumbing & Heating Inc is currently rated 4.8 overall out of 5.
Mitchell Plumbing & Heating Inc accepts the following forms of payment: CreditCard
No, Mitchell Plumbing & Heating Inc does not offer free project estimates.
No, Mitchell Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, Mitchell Plumbing & Heating Inc does not offer a senior discount.
Yes, Mitchell Plumbing & Heating Inc offers emergency services.
No, Mitchell Plumbing & Heating Inc does not offer warranties.