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PRICELESS CARPETS & FLOORING
Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,
About us
Whether in search of custom designed ceramics, luxurious hardwood, plush carpet or a handmade rug, Priceless can meet all of your flooring needs. As a Carpet One retailer, we carry quality brands, such as Relax It's Lees, Mohawk, Shaw and many others. As part of the Carpet One family, Priceless Carpets can offer the prices of a national chain, while at the same time providing the comfort and personal attention acquired from a small independently owned store. Our years of experience enable us to provide complete service, from selecting the right products, installing them and servicing them in the years to come for both commercial and residential projects. Staffed with a full line of decorating consultants and flooring specialists trained to assist with projects of all sizes and complexities, Priceless can ensure your experience is “ a step beyond extraordinary.” priceless carpet one baltimore marylandCome in and discover all of the wonderful flooring options Priceless has to offer. We promise that our top notch customer service and expertise will not be matched! MISSION STATEMENT: To provide the highest quality floor covering products, sold and installed by qualified personnel, resulting in a priceless experience.
Business highlights
Emergency services offered
45 years of experience
Services we offer
Area Rugs, Binding, Carpet, Ceramic, Cleaning service available, Custom Rugs manufactured on site, Hardwood, Laminate, Serging, Vinyl, and Remnants
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.972 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 1% | ||
| 1% | ||
| 0% |
Showing 1-25 of 72 reviews
Kenneth K.
Dec 2020
Thomas did a great job helping us find the right carpet at the right price. The installers were prompt, professional, and courteous. The job has lasted several years so far and we have had no issues. I would recommend them and plan to use them again in the future.
Goldie L.
Jun 2020
We had a great experience working with Priceless Carpet. They were extremely responsive and professional every step of the way! Would highly recommend them and will use them again in the future!
Response from PRICELESS CARPETS & FLOORING
"Thank you for the positive feedback. We are thrilled you were happy with your installation and look forward to working with you again in the future."
Eric L.
May 2020
Just had hardwood floors installed in 4 rooms. John Baldwin was able to find something in our budget and it was much nicer than what we had before. The installers came in and it took 2 days to install. They came out during the COVID-19 pandemic and kept social distancing.
Response from PRICELESS CARPETS & FLOORING
"So pleased you were happy with your installation! We appreciate the positive feedback and look forward to working with you again."
Jacey D.
Mar 2020
We recently purchased a new home and were looking to get the carpets replaced prior to moving in. Thomas worked around our complex schedule and replaced the carpet directly after we closed on the home. He answered all of our questions and recommended great carpet that also met our budget- we are very happy with the work and service Priceless Carpet One provided!
Response from PRICELESS CARPETS & FLOORING
"We appreciate your positive feedback and hope you are doing well during this difficult time. We look forward to working with you again in the future."
Maryjo K.
Mar 2020
John was sales associate and he was great. Came and measured and we had a quote that day. Two weeks later flooring was delivered and installed. Work was done in less than a day and looked great. Installers were courteous and efficient. Great company. Highly recommend!
Response from PRICELESS CARPETS & FLOORING
"Thank you so much for this positive review! We hope your family is doing well during these difficult times. We look forward to working with you again in the future."
THOMAS C.
Mar 2020
GREAT! THE ENTIRE EXPERIENCE, FROM START TO FINISH, WAS EXCELLENT. I WOULDN'T THINK OF USING SOMEONE OTHER THAN THOMAS @ PRICELESS FROM MY FLOORING NEEDS.
Kent T.
Mar 2020
Price Carpet gave great advice on what product to use, the installation went very smoothly and the price was very reasonable, Working with Thomas was our salesperson was great.
Response from PRICELESS CARPETS & FLOORING
"Thank you for the positive review! We look forward to working with you again in the future."
Ted S.
Dec 2019
Fantastic! Easy to schedule estimate, which was very efficient. Received pricing and scheduled installation. Installers arrived exactly on time and did a phenomenal job - carpet looks awesome! Thank you! This is our fourth time using Priceless and each time has been a similar experience!
Christina D.
Dec 2019
Fantastic! We couldn't be happier with how smoothly the entire process went, from ordering to demo & installation, and absolutely love the new floors.
Frank K.
Nov 2019
Very smoothly!
Owen W.
Oct 2019
We met with sales & design consultant Thomas Coker. He provided excellent help during the entire sales and installation process, from determining what types of carpet and flooring might be suitable to resolving some minor confusion during the stair refinishing. Thomas answered all of our questions, provided good suggestions and tips based on our needs, and was NEVER pushy. Once we made our decisions, it took a couple of weeks to schedule installation. The flooring installers were excellent, replacing carpet both the dining room and hall with "luxury vinyl tile" (LVT) in about 6 hours. They were respectful of our home and the flooring was beautiful. The master bedroom carpet was replaced the following week by a different crew who were equally skilled and customer-focused. The stairs were refinished after the carpet job. This by necessity created a lot of wood dust, but the crew did an EXCELLENT job of sealing off other areas of our house with plastic sheeting, then cleaning up the dust they created. After the carpet was removed, everyone was surprised to find a gap between the first step riser and the tile in our foyer. The refinishing foreman, after consulting Thomas by phone, proposed and installed a solution with which we were very happy, at no extra cost. We would use Priceless Carpet One again in a heartbeat!
Lynn C.
Oct 2019
Much quicker than I expected!!
Response from PRICELESS CARPETS & FLOORING
"Thank you for taking the time to post such a positive review! We are thrilled you had such a good experience and appreciate your business. We look forward to addressing any more flooring needs you may have in the future."
Nico L.
Apr 2019
We just got our flooring on our first floor done by Priceless Carpet One and we are so happy with the final result. We looked around many places and looked at ordering stuff online as well but ultimately decided to work with this company because they were great and pricing was nice as well. Thomas was super helpful when we first came in and helped show us exactly what we were looking for. He came out to give us a quote when we were free and got us a price breakdown within a day. Once we were ready to move forward with the project it was very quick!! They were very accommodating to our schedule and it worked out perfectly. The estimated completion time of the project was three days, but it only took two full days to comple which is awesome. The final result is beautiful and we are so happy with it. We used to have ceramic tile, carpet, and laminate on the first floor but replaced it with one seamless look of luxury vinyl tile. I would highly recommend getting your floors done here. Great customer service, quick responses and great pricing.
Response from PRICELESS CARPETS & FLOORING
"Thank you so much for the great review! We look forward to working with you again in the future."
Sara W.
Feb 2019
Thomas, the sales rep was great - helped us select the carpet within our price range that we were happy with - suggested a less expensive remnant for a small area. Installers were professional, friendly and did a great job. All in all very positive experience would definitely recommend.
Response from PRICELESS CARPETS & FLOORING
"We really appreciate your taking the time to post such a positive review and we look forward to working with you again in the future."
David W.
Jan 2019
We had a fantastic experience with Priceless CarpetOne. They redid all the floors on our main floor: refinished the hardwood, installed LVT with grout, and installed carpeting. All of the work looks gorgeous and the installation is perfect! Thomas in the salesroom is terrific to work with: he is responsive, has endless patience, and worked tirelessly to find us exactly the right products (which he did!). They focus on quality for a fair price. The installers were clean and professional. Highly recommend and we'd use them again in a snap.
Response from PRICELESS CARPETS & FLOORING
"Thank you for taking the time to provide this positive feedback regarding your experience with Priceless Carpet One. We look forward to working with you again!"
Candice C.
Nov 2018
We worked with this company to have the carpet replaced on our whole second floor plus stairs. Of the several companies that came and gave us a quote, the professionalism of this crew and their level of detail during the measurements gave us the most confidence that they would do the job right, on budget, and accommodate our scheduling needs. They gave us a conservative estimate of 2 days for the job, and finished it in just one day. We were thrilled at the quality of the installation, and perhaps more so at how thoroughly they cleaned up after the job.
Response from PRICELESS CARPETS & FLOORING
"Thank you for such a positive review! We are thrilled that you were happy with your flooring and the overall experience. We look forward to working with you again in the future."
DeAnna L.
Nov 2018
Great job! Came as expected and the work was great. Still looks good months later.
Response from PRICELESS CARPETS & FLOORING
"We appreciate your taking the time to write this complimentary review! We look forward to working with you again in the future."
Andre K.
Aug 2018
The work went extremely well. The workers showed up on time and went immediately to work. they were very careful in handling my property and did not damage anything. Overall, job well done.
Response from PRICELESS CARPETS & FLOORING
"We are delighted you were so pleased with your carpet installation! Thank you for taking the time to write this positive review and we look forward to working with you again in the future."
Rochel R.
Aug 2018
From the initial meeting through the installation, Thomas was there to assist us in making the choices that suit our lifestlye. His professionalism and desire to please made the whole experience a pleasant one. Thomas helped us stay within our budget and coordinated the installations according to our renovation schedule. The teams that installed both the floor and the carpet were polite punctual and professional- we are so pleased with the results and look forward to our next collaboration with Thomas and the team at Priceless Carpets.
Response from PRICELESS CARPETS & FLOORING
"Thank you so much, Ms. [Member Name Removed], for taking the time to write this positive review! We are so pleased that you are happy with your experience with the Priceless Carpet One team and look forward to working with you again in the future!"
Wesley F.
May 2018
Working with Thomas at Priceless was a pleasure. The work done was professional, prompt and great quality
Response from PRICELESS CARPETS & FLOORING
"Thank you for this positive review! We appreciate your business and look forward to working with you in the future."
Chris B.
Jan 2018
Contacted the company for a quote and set up an appointment with Thomas to come by and measure and discuss options. Got a good idea of what the job would entail and we opted to visit their showroom to look at carpet options the next day. Found some good options and the showroom staff were helpful in finding patterns that would look good on pie steps. Thomas sent several estimates after we narrowed down our choices and we signed the final agreement shortly after. Lead time for the carpet was fairly long from the factory (about a 6-7 weeks) which wasn't much of an issue for this project. We scheduled installation a few weeks after due to the holidays. Installation went very well. The two installers had decades of experience and it showed in the quality of the work and time to completion. Total install time for our project was just under 4 hours for what I thought was going to be a 2-day job. We're happy for the result and would go back to PCO for future projects.
Response from PRICELESS CARPETS & FLOORING
"Thank you for taking the time to post your positive experience with Priceless Carpet One! We look forward to working with you again in the future!"
Kevin O.
Sep 2017
The selection of carpets was excellent and Tom spent considerable time helping us determine which choices were right for our needs. Installation was done with complete professionalism. Tom even visited our home during installation to ensure that we were satisfied. We ehtusiastically recommend Priceless and will use them again.
Response from PRICELESS CARPETS & FLOORING
"We appreciate your taking the time to post this positive review! We are thrilled that you were pleased and look forward to working with you again in the future."
Marianne H.
Sep 2017
The installation was performed on time and went smoothly and an excellent end product installed.
Response from PRICELESS CARPETS & FLOORING
"We are so happy you are completely satisfied with your product and installation -- we look forward to working with you again soon."
Ira W.
Aug 2017
From start to finish, everything was professional. The sales associate, Michelle, was extremely knowledgeable and helpful in the selection of the appropriate carpet for our needs and budget. There was never any pressure or questionable sales tactics; we couldn't ask for a better person to start off the process. The installers were on time, professional, neat, and the finished job was flawless. The installation took place on a rainy day, and the installation team took extra care to ensure everything stayed dry as materials were brought into the house. I really can't ask for a better experience.
Response from PRICELESS CARPETS & FLOORING
"Thank you so much for the positive review. We are thrilled that your experience was a good one and we look forward to working with you again in the future!"
H R.
Jun 2017
The staff at Priceless Carpet was very helpful explaining the different flooring products and options, and was very patient with my many questions and provided multiple estimates. Thomas who brought samples to my home and took measurements for the job, was very knowledgable, patient and very responsive. The crew was very professional, punctual and industrious. They removed the carpeting, prepared the flooring and installed the new hardwood flooring. They were on time, worked efficiently and did a wonderful job cleaning up each day. My new floors look great - I hope they continue to wear wel, and I know Priceless will stand behind the product and their work.
Response from PRICELESS CARPETS & FLOORING
"We appreciate your taking the time to write us this positive review and are thrilled you are satisfied with your experience with us! We look forward to working with you again in the future!"
Licensing
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FAQ
PRICELESS CARPETS & FLOORING is currently rated 4.9 overall out of 5.
PRICELESS CARPETS & FLOORING accepts the following forms of payment: CreditCard
Yes, PRICELESS CARPETS & FLOORING offers free project estimates.
No, PRICELESS CARPETS & FLOORING does not offer eco-friendly accreditations.
No, PRICELESS CARPETS & FLOORING does not offer a senior discount.
Yes, PRICELESS CARPETS & FLOORING offers emergency services.
No, PRICELESS CARPETS & FLOORING does not offer warranties.