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Advanced Security Safe and Lock

About us

Timonium Advanced Security Safe and Lock is a full service locksmith company in Timonium, MD. We offer everything from simple key copying to more complex high security rekeying and safe opening. We are one of the fastest growing locksmith companies in the Baltimore area for a reason, we offer high quality products at reasonable prices. All of our locksmiths are highly trained and know how to provide excellent customer service. We do not believe in one guy can do it all mentality, our technicians are specialist in their own specific fields. In addition to solving lock and key problems we also provide doors, safes, and security systems as well as their repairs. Stop by one of our 3 locations in Baltimore county or city areas or give us a call and you will find out why so many people and businesses trust and recommend us!!

Business highlights

Emergency services offered
19 years of experience

Services we offer

Alarms Systems, Automotive Keys & Ignition Programming & Sales. We also offer Service, CCTV, Commercial Doors, Commercial Locks, Garage Doors, Intercom Systems, Lock-out Service, Residential Locks, Safes & Vaults, Sales, Security Systems, Video Surveillance Systems, We offer comprehensive locksmith services including Re-Keying for Cars & Buildings, and Installation of Access Control Systems, and Residential Doors. We are GSA Certified to provide services for Government Agencies & Contractors.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Tracy A.
Oct 2019
1.0
$75
By far, the worst customer service that I have ever dealt with! I was referred by the dealership to get a key made, was told they would come to my home and when the first tech called they said that wasn't true. They agreed to take care of the key when my vehicle was at the shop, which is right across the street, on a Monday into Tuesday, and it wasn't done, missed opportunity #1. I didn't hear anything from them and then I called them on that Friday, which was a hassle thru several text messages and finally a phone call from Jack who wasn't very pleasant, and was scheduled for the following Wednesday. Wednesday came and went, no call and no show. I called the office and asked to speak to a manager and spoke with Crystal, who assured me that I would be seen the following Wednesday. Again, Wednesday came and went and no call, no show. I called Crystal and she informed me, "sorry, mam you fell thru the cracks as we just came off of a couple of days off", this was now the third missed opportunity. Crystal was rude, unprofessional and condescending. I have asked numerous times to have the owner to call me to no avail and was given the name of Mr. Alderman. The tech called me late Wednesday afternoon and was rather rude and hung up on me, he even had the audacity to ask me to call him in the morning at 9am to remind him, which I declined to do. The tech did show up today and it took less than 2 mins and he did apologize and then blamed it on the dealership as they don't pay them enough. I have been brushed off with my concerns and disrespected on numerous occasions, I would not recommend anyone doing business with this company.

Licensing

State Contractor License Requirements

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FAQ

Advanced Security Safe and Lock is currently rated 1.0 overall out of 5.

Advanced Security Safe and Lock accepts the following forms of payment: CreditCard

Yes, Advanced Security Safe and Lock offers free project estimates.

No, Advanced Security Safe and Lock does not offer eco-friendly accreditations.

No, Advanced Security Safe and Lock does not offer a senior discount.

Yes, Advanced Security Safe and Lock offers emergency services.

No, Advanced Security Safe and Lock does not offer warranties.