Richard's Drain Cleaning Service

efficient, quick, formative

unknown

Never receive response from him, and he is evaporated!!!!!

Mr. Richards came out promptly after I contacted him regarding a sewer odor. I am very pleased with his service of cleaning my main sewer line and auging a toilet. He also provided a recommendation on a temporary measure. He gave me tips on how to use an alternative drain cleaning procedure to keep grease out of my drains and dishwasher and keep it fresh. His price was exactly as quoted even though I thought it was a bit high. I know the larger companies charge more but I don't use them. I will definitely refer him as I suspected that I had a problem in the main sewer system and everyone that I called previously looked at me like I didn't have a clue to what I was talking about.

Overall I would give Mr. Richards high marks. Mr. Richards explained what he was doing and why things did not work when we tried.

This is the second time I've used Mr.Richards' services for a main line blockage.  I have a big oak tree with roots that have permanently damaged the line, so am riding on fumes and relying on good maintenance until I can undertake this big repair.  Mr. R was prompt, courteous and professional. He focuses on his one specialty, and does it well and reliably.  He gave me a choice of times within a 24 hour period, and came on a Saturday morning because that was most convenient for me! (Most mom & pop plumbers that I researched or reached out to are only available during regular business hours during the week. This is tough for those of us with day jobs and not a lot of flexibility!).
Mr. R gave me some tips for maintenance, and how frequently to do it, and also told me that this is a longer term problem that another professional would need to fix.  I thought it rare and really appreciated the recommendations for what needed to be done (not for who should do it) considering that this would result in less business for him over time if I got it fixed. 
It took about 45 minutes to complete the work and he charged his very reasonable flat rate.