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Drain Rite LLC
Sewer Main Clearing, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace,
About us
We are a family owned sewer and drain cleaning company with over 10 years experience in the drain cleaning field
Business highlights
Emergency services offered
13 years of experience
Services we offer
Main sewer, area way drains, bath tub, bathroom sink, floor drains, kitchen sink, septic discharge lines, toilets
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.752 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
10% | ||
6% | ||
2% | ||
2% |
Showing 1-25 of 52 reviews
Adele R.
Jan 2018
Plumber (owner) came out and diagnosed the problem. He said he needed more equipment to follow up and made an appointment for mid-week the next week. He then mixed up his days and missed the appointment, then missed the re-schedule for personal reasons. He did end up fixing the problem, but it took multiple phonecalls and much aggravation on our part while we dealt with the issue at home.
Response from Drain Rite LLC
"I'm so sorry that you feel you had a bad experience, I did need to return with different equipment. What you are not saying is the appointment missed the following week was because you missed my phone call and did call back almost 2 hrs later and I was no longer in the area . When we did reschedule I did have to cancel to pick up my son from school and I did apologize several times and I thought all was good . You can tell by most of our reviews that we really do try our best and give the best service that's why I have a A+ rate. Again I'm very sorry and if you do choose to use us again I will be sure to give a discount"
Nathan G.
Sep 2017
There was some miscommunication between them and my tenant with scheduling but they performed the service as scheduled. May have been the tenant's fault.
Charlene O.
Aug 2017
He did not do it or do as paid service explained
Rachael C.
Aug 2017
Excellent company. Easy to schedule and get hold of. He came back an additiaonal time when the initial drain replacement didn't stop a small drop due to putty from the previous owner.AmGave a heads up when he was running late
Dorothy K.
Mar 2017
he fixed it on the first try.
Yaning S.
Mar 2017
It is fixed by replacing part of the pipe. However, it took three times to finish the project and the guy who run the business by himself sometimes can not follow the schedule.
Rick K.
Oct 2016
Excellent!! The work was done in a matter of 15-20 minutes and he was clean, professional, and courteous.
Michael S.
Jul 2016
Excellent.
John K.
Jul 2016
Great. Good job.
KAREN W.
Jun 2016
unknown
Cyrus M.
Jun 2016
.
Gerald B.
Jun 2016
He didn't keep his appointments. We called him back and he still didn't keep his appointments. The price was fair enough. They could have been more punctual, they didn't have to breeze in and breeze out and they didn't seem very well organized. They gave us a little advice on the toilet. They didn't really seem to want to solve the problem, they wanted to get in, get out, get the money. I didn't have a written warranty or agreement with the service provider. I called them and told them it wasn't good and they said they'd come out and help us but they never came. He came and put a tube through the toilet and that was that. He wasn't the best.
Leah L.
Jun 2016
unknown
Gwen M.
Apr 2016
Drain Rite was one of the fastest service providers to respond and set up my appointment date. Even though it was not an emergency, they were able to accommodate my first requested appointment date. The work was done on time and everything was left cleaned and perfect. Very professional job at an unbelievable price. I just had my kitchen sink unclogged by a plumbing company less than 6 months ago for almost double the cost of this visit. I look forward to hiring this service provider again.
Cheryl W.
Apr 2016
unknown
Matthew H.
Apr 2016
Unfortunately when I ordered this service Thursday evening he was not able to come out until Monday morning. However the service was great! He was professional and knowledgable with drains. He discovered it was clogged up from a lot of grease the previous house owner must have poured down the sink. After clearing it with the rooter machine 3 times to make sure to knock all the hard grease loose then he drained the sink 3 times to make sure it was 100% clear. Very happy I can use the kitchen sink in my new house thanks to Joe!
Felicia T.
Mar 2016
unknown
Ruth S.
Mar 2016
unknown
John T.
Feb 2016
unknown
Linda G.
Feb 2016
it went very well, the gentleman was present. He checked the area carefully before he started work, he found where the problem was and begin unclogging the pipe, after he finish he cleaned the area and explained to me what had clogged the pipe and answer any question I may had and told me how to prevent the problem from happening again. I'm pleased with the service I received. I give him 100.
Erik F.
Feb 2016
unknown
Janis H.
Jan 2016
unknown
Crystal R.
Jan 2016
Provider snaked the toilet and cleared the clog. No problems with the toilet since.
Christa H.
Jan 2016
unknown
Linda C.
Jan 2016
unknown
Licensing
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FAQ
Drain Rite LLC is currently rated 4.7 overall out of 5.
Drain Rite LLC accepts the following forms of payment: CreditCard
Yes, Drain Rite LLC offers free project estimates.
No, Drain Rite LLC does not offer eco-friendly accreditations.
No, Drain Rite LLC does not offer a senior discount.
Yes, Drain Rite LLC offers emergency services.
No, Drain Rite LLC does not offer warranties.