Water Damage Team

We first called them in July and they came out and provided a free walk through to inspect a problem we were having with our bathroom. Bad piping and overflown toilet over time started to rot out the flooring. Of course we shopped other companies but their pricing wasn't too bad at all. The floor flooded again in August and so we called them and they showed up fast and provided a professional service. They took the time and made sure our carpet and walls didn't get messed up with the equipment and hoses they had to run through the house. After first drying up the bathroom and taking out the base boards, it was obvious that we had a mold problem! The floor was so dry rot and mold ridden around the toilet you could actually step on the floor and see your foot print. They told us what they would have to do if we wanted to get rid of the mold and my husband and I totally agreed. So, the whole floor had to come out! After they finished with the floor they treated the area for mold using some industry strength "safe" chemicals. Most places we called wouldn't do the mold treatment. We have to say, they were fast, reliable and very professional as advertised. They went above and beyond to educate us on our problem and went that extra mile to provide good service. Aldora and Erwin Hunter

* They were prompt and responsive, but they didn't do a good job of cleaning up after their work. They didn't cover anything while removing plaster, so they got debris all over the place. They were supposed to clean up the drywall left behind, but they just left it. * They didn't keep us informed as to the plan of action. * The "final price" was over double the estimate. Insurance is covering it, but I would not use them again.