Total Recon Automotive Reconditioning

Great work and attention to detail. They are very busy and it’s hard to get in touch with them over the phone so visiting in person is much better.

The owner was rude and unprofessional and refused to detail my car.

They have never returned my calls and I have been trying to get in touch with them for weeks. I even had assistance from Angie's List and they refused to speak with me and insisted that they would just call me back. I have yet to receive a return call and it has been over a week.

For the most part I am pretty happy with the results. Did a great job on the interior, good job on exterior. Wheels still brake dusts in some spots that I removed myself and some globs of tree sap on hood that I also removed with auto sap remover, I would have thought that was part of the detail,but not a deal breaker by any means. What did disturb me was that they upped the price by 50.00, the owner personally told me the cost was going to be 199.00 then raised it to 250 when I went to pick up the car and to add insult to injury his assistant ask for a tip. I might have given them a tip but I figure they self tip by hiking up the price. Would I recommend yes but conditionally, get the price in writing.

It went really bad. This person does not care. The owner shows ne repsect for his clients. Take your business elsewhere.

I was very pleased with the professionalism of the Total Recon staff. They were prompt, attentive and very pleasant. I was even able to walk around the downtown Laurel area while they were doing work on the car, which was nice. I also received a lot of compliments on my car! It really did look brand new. I have and will continue to recommend their services to my family and friends. Next time I will be sure to get the total package and have them detail the inside as well!