Laurel's Lock Shop

Very very smoothly. Dianne did a wonderful job and got locks replaced in 15 minutes.

It went great from start to finish.

Dianna, was very pleasant to work with! She is also friendly, and funny too. Putting you at ease. But most importantly she know her craft. My insurance company sent to different company to unlock my car. Neither one could do the job! Dianna, unlock my car in minutes, literally minutes. I hope, I will never need her services again; but in the case I do, I won’t hesitate to call Laurel’s Lock Shop. If you are in search for a Locksmith, I advise you to contact the company.

Fine. No problems.

The owner of this female owned business was responsive to my needs and quoted me a price that was $80 below a nearby competitor. I was sold a high quality lock as it is vital to home safety and security.

Job was done to my satisfaction.

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I have a 2005 Saturn Vue and my remote keyless entry fob began working intermittently. Eventually, the Unlock button fell out and I couldn't lock my door any longer because I wouldn't be able to unlock it. I called the dealership to see how much it would cost to replace the remote. I was quoted a price of $95 for the remote itself, and then $64 to have it programmed for my car. I found a replacement remote online for $24.99 through Amazon, but because of the year/make/model of my car, it had to be programmed by a dealer or a locksmith. I have never had to contact a locksmith before, so I decided to look to Angie's List to find a Locksmith in my area with experience with cars. I contacted Laurel's Lock Shop and spoke with a very pleasant woman. (I found out that her name was Dianna.) She had me hold while she first made sure that they could program my specific car remote, and then told me the hours I could come in. I went the next morning before work and was again met by Dianna. She was able to program the the remote quickly, and I made it to work on time. I will definitely be back in the next couple of weeks to get a couple of more keys made to my car. Because of the pleasant attitude, knowledge, and information she provided to me regarding my car, I think I have found a Locksmith for life!

be willing to comeCalled them and they told me that they where on another call and would not be able get to my sons car for an hour and half and recommended I call some other locksmiths to see if the could come sooner but that they would more than willing to come if I could not get faster service. I made a few calls and decided to stick with them. They showed up in under an hour and did a professional job,very courteous.

They came to my home, they were prompt, and professional, also I appreciate that they don't use sub-contractor and they have a storefront.

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went well but I thought $95 was a little pricey.

I contacted Laurel Lockshop. Upon explaining what I wanted, Diana gave me an estimate for the work. She told me all the fees and cost, so I did not have any surprises. They scheduled the appoinment and arrived as scheduled. The properly completed the job quickly and correctly. I would use them again.

I needed a lock re-keyed .After removing the lock Diana realized that the type of lock on my door was not meant to be re-keyed but she and her husband worked diligently to overcome the problem (which saved me from having to pay for a new lock).They ended up getting the job done even though they had been skeptical that they were going to be able to accomplish the task outside of their shop. Diana is very pleasant person to work with and she explained everything thoroughly.She also tighten the gizmo's holding the glass in my security door after she noticed them being loose. She was friendly and very professional in her demeanor. I am very satisfied with the job and will add the company to my personal address book for future jobs and referrals. Actually I have already referred them, my niece needs her auto transponder key repaired or replaced and Diana mention that they do those too.

Provider arrived about 1 hour after agreed upon arrival time. Provider did call and indicate that she would be late. Upon arrival, the provider assessed the work and proceeded to perform the task. The task was completed in a timely manner to my satisfaction. The site was cleaned of debris and parts.

Diana communicated email initially since that was easiest for me at the time. She gave me a quote. I accepted it. She visited to perform the stated duties: replace two deadbolts, two security door locks and two storm door locks...Price includes hardware and labor.
Diana was courtesy and informative.

This locksmith is absolutely awesome. I called them at 11:15 PM on July 4th. They came out promptly, and got my lock open in a matter of minutes. Worth every penny paid for the rescue.

Very plesant and friendly, much better than the last locksmith I used in Laurel. I will use them again.

They were on time and quick with their work.

Arrived and completed installation timely. Friendly service at an affordable price.

I called a number of locksmiths a few days prior to this service to compare prices. Laurel was helpful on the phone and precise in their pricing. They were also very flexible about when they could come out to do the work. Their price was competitive, so I asked them to come. The locksmith arrived on time and she was efficient and helpful. She asked if I wanted to reuse the old housing for aesthetic reasons (I did), so she put that back on, rather than use the new one. She cleaned up after herself. I asked her if she could go ahead and key the lock to match my others (it was a Kwikset lock designed to do this and it's easy, but I was too lazy to read the directions to remember how to do it) and she was happy to do so.

It went fine and I got to choose the lock I liked best

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