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Dragon Scale Flooring Inc
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install, Concrete Foundation - Install,
About us
Dragon Scale Flooring services the entire East Coast with a full range of seamless commercial / industrial flooring systems and floor coverings. Our experts professionally install cementitious urethanes, epoxies, decorative quartz, and polyaspartic coatings. You will find customer service to be the number one priority at the company, from prompt responses on requests to timely installations on projects. DRAGON SCALE FLOORING has partnered with many of the nation’s leading manufactures in seamless floor systems. This partnership enables DRAGON SCALE FLOORING the ability to offer extended warranties to its customers, affording extra piece-of-mind. When you contact DRAGON SCALE FLOORING, you are reaching top quality seamless floor installation experts. PROTECTING FLOORS is what we do.
Business highlights
Emergency services offered
12 years of experience
Services we offer
& Concrete Preparation., Asbestos Encapsulation, Carpet, Cementitious, Decorative Concrete, Elastomeric, Epoxy, Epoxy Wall Systems, Free estimates for Residential & Commercial Floor Coatings & Covers, Hardwood, LVT, Laminate, Polished Concrete, Pool Coatings, Sealed Concrete, Terrazzo, Tile, Urethane, VCT
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.315 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 7% | ||
| 13% |
Showing 1-15 of 15 reviews
JAMIRA T.
Dec 2024
By far the worse service on my home i ever received. Very unprofessional from thr Director down to the staff. My fence was installed over my property line. They do not know how to read a survery. I would not recommend.
Rawson D.
Nov 2022
DRAGON SCALE FLOORING is very expensive. I expected highly professional service but was very disappointed that they showed up without the materials for the fence and when the materials did show up 5 hrs. later, they were still missing 2 posts so the job could not be completed that day. Spoke to their rep Andy to resolve these issues for a discount and he was very rude unprofessional. Will never use this company again or recommend them.
Mary M.
Feb 2018
Flooring materials and work were very expensive. Given the cost, I expected highly professional service but was very disappointed. Sales rep was gruff and unfriendly (after I paid deposit). I had to have team back to fix installation issues. The issues were minor but the installation team lead insisted the issues were my fault (the unit was vacant....). Lastly, the sales receipt states 1 year work warranty and product manufacturer's warranty without specific terms. Per Dragon Scale, no warranty transfers to new owners. This is the only company involved in a complete home remodel that won't transfer a warranty. In fairness, I should not have selected a company that charged so much and provided no details on warranties.
Response from Dragon Scale Flooring Inc
"We are sorry you feel this way. The material you selected was Bayside Driftwood Designer Engineered hardwood which is more expensive than a builder grade engineered floor. With this material and most other materials the warranty from the manufacturer is not transferable from home owner to home owner. This is something you would have to discuss with the manufacturer and is out of our control, we do honor our installation for a minimum of 1 year regardless of ownership. There were no installation issues with your floor, the concern was a red chalk line that was missed during our crew's cleanup. To recap the scope of the project, we installed over 920 square feet of wood, 300 linear feet of stained to match shoe molding, removed 300 square feet of tile and ground substrate, and 600+ square feet of carpet. We pride ourselves in our quality of work and customer service. We are deeply upset that you feel this way because we have no control over a manufacturer's warranty. Please contact us and we will be more than happy to connect you with a representative."
Robert C.
Sep 2016
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Robert C.
Sep 2016
Beautiful! The price was reasonable. It is the second time I have used him.
Diana M.
Sep 2016
The worker were on time and the quality of the service and product were Excellent!
Stacie B.
Sep 2016
Their responsiveness was amazing. They responded to my text and phone calls even after normal business hours. They even came to my work and dropped off some samples so I could look at them when I was not able to like come up with a time that was reasonable. They showed up on time.
Stacie B.
Sep 2016
It was an amazing experience. They went out of their way for me, even meeting me at my place of work to drop off samples when my schedule got hectic. They did a beautiful job with the installation, were always easy to get in touch with and cost half as much as another major flooring company. I also appreciated that they didn't try to upsell me with unnecessary frills.
Mark F.
Sep 2016
It went well. It was good. There was a mix-up in the initial order. They cleaned up after themselves. When they came to the house, they were very professional at the house, left the samples and gave us good feedback on types of flooring and things like that. So they were very helpful in making the decision.
Stacie B.
Jun 2016
unknown
William C.
Apr 2016
Great company. Good workmanship. Great customer service, a light bulb got smashed and David replaced and cleaned up any mess. They even hired professional cleaners to come through when all the work had been finished to clean the dust and the floors. I looks amazing.
Very easy to work with. Came out for the estimate on time and had it to us within 24 hours. Once the work began it went very fast and pretty smoothly. They were finished in 12 days and it was a huge job!~
Very easy to work with. Came out for the estimate on time and had it to us within 24 hours. Once the work began it went very fast and pretty smoothly. They were finished in 12 days and it was a huge job!~
Response from Dragon Scale Flooring Inc
"We are glad we were able to meet all of your expectations. We take great pride in the work we do from start to finish by providing you a single point of contact throughout your entire project. Please let us know if you ever have any other projects in the future and just have a questions about the care of your floors. Thank you, and enjoy your new floors."
Ann P.
Mar 2016
unknown
Thomas G.
Feb 2016
unknown
Response from Dragon Scale Flooring Inc
"[Member Name Removed], thank you for your feedback. I hope that the floor coating turned out just like you wanted. If you ever have any questions please don't hesitate to contact us. If you ever need any other surfaces covered, please keep us in mind. Thanks, Andrew"
Lisa K.
Jan 2016
unknown
Response from Dragon Scale Flooring Inc
"[Member Name Removed], Thank you for the review. How does the floor look on your main floor? If you have any questions or concerns please do not hesitate to contact us."
MAYER A.
Sep 2014
Applied epoxy flooring to our two car garage
They came out to give an estimate and arrived on time. Jim explained the entire process and told us about the company.
We had two other companies come to give us an estimate. We were impressed with their professionalism and knowledge of the chemicals to be used. We scheduled Red Rhino to do the work.
Rob and Andrew arrived on time. The work was done efficiently. The end result was excellent.
The quality of the workmanship was evident.
We were called at the end of each day to make sure that we were happy with the work being done.
And we were assured that if we have any concerns that they were available to answer any questions.
We have no concerns. Our garage floor is beautiful!
They came out to give an estimate and arrived on time. Jim explained the entire process and told us about the company.
We had two other companies come to give us an estimate. We were impressed with their professionalism and knowledge of the chemicals to be used. We scheduled Red Rhino to do the work.
Rob and Andrew arrived on time. The work was done efficiently. The end result was excellent.
The quality of the workmanship was evident.
We were called at the end of each day to make sure that we were happy with the work being done.
And we were assured that if we have any concerns that they were available to answer any questions.
We have no concerns. Our garage floor is beautiful!
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Dragon Scale Flooring Inc is currently rated 4.3 overall out of 5.
Dragon Scale Flooring Inc accepts the following forms of payment: CreditCard
Yes, Dragon Scale Flooring Inc offers free project estimates.
No, Dragon Scale Flooring Inc does not offer eco-friendly accreditations.
No, Dragon Scale Flooring Inc does not offer a senior discount.
Yes, Dragon Scale Flooring Inc offers emergency services.
No, Dragon Scale Flooring Inc does not offer warranties.