Reviews
4.61,445 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 10% | ||
| 3% | ||
| 2% | ||
| 3% |
Showing 301-325 of 1445 reviews
Jana B.
Apr 2016
unknown
Response from
"Thank you for trusting your home to Thompson Creek!"
Ruth D.
Apr 2016
unknown
Response from
"Thank you so much for your feedback. Please look out for a call from your Project Coordinator so we can answer any additional questions you have regarding your door information and experience."
James H.
Apr 2016
unknown
Response from
"We're so glad you picked us to replace your gutters! Thank you for the great review!"
Frederick S.
Apr 2016
unknown
Response from
"Thank you for trusting your home to Thompson Creek!"
Scott L.
Mar 2016
unknown
Response from
"We're so glad you chose us for your window replacement project! Enjoy and please do not hesitate to reach out to us if you have any questions!"
Jeanette W.
Mar 2016
unknown
Response from
"Thank you for trusting your home to Thompson Creek!"
Judy M.
Mar 2016
They fast efficient and cleaned up their mess after. They give a life time warranty with their products and will come out and honor that.
Response from
"Thank you for taking the time to review us!"
Cherrie W.
Mar 2016
unknown
Response from
"Thank you so much for taking the time to review us! We really appreciate it!"
Jo-Ann F.
Mar 2016
unknown
Response from
"Thank you for choosing Thompson Creek Window Company for your gutter replacement project!"
Pedro V.
Mar 2016
unknown
Response from
"We hope you're enjoying your new windows! Thanks for the great review!"
Adele A.
Mar 2016
unknown
Response from
"Thank you for taking the time to review us!"
Robert S.
Mar 2016
unknown
Response from
"We're so glad to hear your new products have changed your home! Thank you for providing us with great feedback!"
Mary T.
Mar 2016
Our initial contact was made at the recent Home/Garden show at Dulles Expo. Set an appt date/time there. Received a follow up call verifying appt. Factory Rep was on time and very professional. Unfortunately we were presented with the same sales pitch used by Renewal by Anderson, Window Nation and similar to Pella. BUY TODAY and we'll give you an amazing price. Our "buy it now" price was: 24K....our "buy it this month" price was $26K and our "buy it anytime this year" price was $34K. There was no explanation how these prices were determined. No itemized accounting of the cost of various window sizes and then showing the discount from the show to actually give us an idea where the pricing came from. When it's presented this way all the buyer can assume is that it's some mystical formula. After getting two more quotes for vinyl windows (where we have an actual accounting of the cost of the window + grid + screens) we have decided not to use this company. Their "buy it today" price was double what our next two bids came in at.
Response from
"Thank you for your feedback. We offer special incentives for our customers during our initial visit in order to keep our factory processes running smoothly. Compared to our competitors, we actually manufacture and custom build our windows in our local factory in Landover, MD. We provide our customers with an itemized invoice so you're able to see the scope of your project. We wish you the best of luck on your window replacement project!"
Roselle B.
Mar 2016
unknown
Response from
"Thank you for trusting your home to Thompson Creek!"
Nancy O.
Mar 2016
unknown
Response from
"Thank you so much for returning to Thompson Creek for your second home improvement project. We're so glad we were able to help!"
Mary S.
Mar 2016
unknown
Response from
"Thank you so much for the great review!"
Brad F.
Mar 2016
Do not contact this company unless you are 100% certain you want to use them. I just wanted more information on pricing, so I submitted a form on their site, and they respond to that with a barrage of phone calls and voicemails. Leaving multiple voicemails is an offensive practice that only the most aggressive sales organizations do. After a week of this, I finally had the chance to answer one of their calls and explained that I was not interested and to not call me back. I was going to leave it at that, but fast forward to today, about a month after the last contact occurred, and I receive a call from a Thompson Creek sales person on Sunday morning. A Sunday morning sales call is the straw that broke the camel's back for me to write this review. This company has little respect for peoples' time and only cares about their top line growth. To clarify, I am not saying to not use them for the windows they provide and install, as I did not buy any. This review is purely to advise on the risk of providing them your contact information.
Response from
"We appreciate your feedback. Since we were unable to get in touch with you after you submitted your interest, we called you throughout the week to try to find the best time to connect. As you have requested, we have removed your information from our system. We wish you the very best on your home improvement project!"
Roger B.
Mar 2016
unknown
Response from
"We appreciate your feedback and decision to choose Thompson Creek Window Company for your window replacement needs!"
Brian F.
Mar 2016
unknown
Response from
"Thank you for trusting your home to Thompson Creek!"
Richard G.
Mar 2016
unknown
Response from
"Thank you so much for taking the time to review us and share your experience!"
Rosalind K.
Mar 2016
unknown
Response from
"Thank you for your great feedback!"
Fernando M.
Mar 2016
unknown
Response from
"Thank you for choosing Thompson Creek Window Company!"
Sonya H.
Mar 2016
unknown
Response from
"Thank you for your feedback. We really appreciate it! We're so glad to hear that you're enjoying your new windows!"
Robert D.
Mar 2016
unknown
Response from
"Thank you for trusting your home to Thompson Creek!"
Jeanette J.
Mar 2016
unknown
Response from
"Thank you for the great feedback. We really appreciate it!"