Proctor’s Foreign Auto Services

Auto Service, Auto Accessories, Auto Transportation,

About us

Proctor’s Auto Service Center was founded on the basis of reliability and integrity in 1998 from the vision of Timothy Proctor. Our foreign auto repair shop has been and will continue to be a leading state-of-the art repair facility within Prince George’s County, Maryland. We are proud to offer top quality work for foreign auto repair and the best value for your automotive dollar. We’re conveniently located inside of the Beltway and competitively priced for superior work. Service and Repair of European and Japanese Automobiles.

Business highlights

45 years of trusted experience

Services we offer

Auto service; specializing in most foreign vehicles.

Services we don't offer

Please ask

Amenities

Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
25%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-8 of 8 reviews

Shirley H.
05/2017
4.0
auto repair
  + -1 more
They are pretty responsive. Sometimes we take it up there and get it back the same day or the next day. We have been using them for a long time.
Description of Work: I took the car there for service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie P.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,147

Marlene J.
06/2016
2.0
car accessories
  + -1 more
unknown
Description of Work: They charged me $850.00+ to check the source of my check engine light and did not solve it because they did not have the appropriate computer to clear the req'd. codes. They also told me that I had a front suspension problem and was incorrectly referencing the auto type. In add. they attempted to overcharge me for the replacement of my front brakes. Result:I had to take my vehicle to another I independent repair shop that specialized in my vehicle brand (Jaguar)which competently and successfully repaired my vehicle.
Rating CategoryRating out of 5

Ray A G.
11/2015
5.0
auto repair
  + -1 more
Highly professional, knowledgeable and reliable Did everything they said they would do, when they said they'd do it. Gave me the AL discount as well.
Description of Work: 60000 mile service on a BMW

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ARCHANA M.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: They looked at my car and air conditioning. They didn't do the work as I couldn't leave it there but they were nice and courteous.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charlene J.
09/2014
5.0
auto repair
  + -1 more
I went in and told them what my problem was. He had 2 different mechanics to check my car. He came back and gave me great advice. He gave me choices on what I could do. While they were looking at the car he brought me out and showed me what was wrong. He was cost effective and honest. He said it would take about 4-5 hours to fix it. I couldn’t wait for that long so he had one of the mechanics take me home and told me to call back if I needed a ride back in when the car was finished. He was very reasonably priced. He also told me they would clean up my car, they detailed it and I was ecstatic and shocked! They are just wonderful people.
Description of Work: They fixed one of my axels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Proctor’s Foreign Auto Services
Thank you for your kind words. Proctor's tries to explain the repairs to owners in terms that can be understood.

Michael E.
04/2014
5.0
auto repair
  + -1 more
They specialize in Mercedes and BMW’s. They are expert mechanics, very knowledgeable and friendly. They provide A plus service.
Description of Work: I have been using Proctor Auto Service Center for the last 15 years every time I have had a maintenance issue or just regular maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Proctor’s Foreign Auto Services
Thank you (removed member's name). Our goal is to build trusting relationships with our customers. Please keep coming back.

Dunbar F.
01/2012
4.0
auto repair
  + -1 more
Dropped off car at repair shop; had communications on problem and if a possible way to lower costs; car repaired as agreed; I picked it up after work. What is needed is a late or after-hours pick-up. Also, I expected that costs will be significantly less the the usually high-priced dealership repair shop.
Description of Work: Replaced front brakes

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$900

    Contact information

    7594 Annapolis Rd, Lanham, MD 20706

    www.proctorsauto.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Accessories,
    Auto Transportation,
    Auto Radiators

    FAQ

    Proctor’s Foreign Auto Services is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Proctor’s Foreign Auto Services accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Proctor’s Foreign Auto Services does not offer free project estimates.
    Yes, Proctor’s Foreign Auto Services offers eco-friendly accreditations.
    No, Proctor’s Foreign Auto Services does not offer a senior discount.
    No, Proctor’s Foreign Auto Services does not offer emergency services.
    Yes, Proctor’s Foreign Auto Services offers warranties.
    Proctor’s Foreign Auto Services offers the following services: Auto service; specializing in most foreign vehicles.
    Please ask

    Contact information

    7594 Annapolis Rd, Lanham, MD 20706

    www.proctorsauto.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed