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R.K. Boswell Septic & Excavating
Septic System Installation and Replacement, Septic System Repair, Septic Tank Cleaning or Pump Out,
About us
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!
Business highlights
24 years of experience
Services we offer
Excavation Services, Family owned business, Septic Services
Amenities
Free Estimates
Yes
Reviews
4.290 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 14% | ||
| 3% | ||
| 2% | ||
| 11% |
Filter reviews by service
Showing 1-25 of 90 reviews
Max W.
Jan 2022
Septic System Repair
appears to be family run and gives great service
Desiree D.
Jan 2022
Septic Tank Cleaning or Pump Out
They came out tore up my yard broke my tank cover. Never actually pumped my tank. Tried to tell me I needed an $8000 job. He got upset when I declined. Got rude and lied every step of the way. I had to pay another company to come out and they contradicted everything he said. Also I spoke to multiple companies before I could find another one that services my area and they said over the phone that it even sounds like he?s scamming. I would never recommend anyone to use this company.
Response from R.K. Boswell Septic & Excavating
"Please do not bash my company as the reason your yard is dug up is 1. access door was below grade 2. had to find the proper location of tank 3. your tank was emptied and filling back up as being pumped due to drain field issues. 4. tank cover was a home made illegal lid and septic 5. we will be contacting health department per 2 households on one tank is very Illegal hope u have blessed day."
Reggie M.
Dec 2021
Septic Tank Cleaning or Pump Out
arrived on time as scheduled............answered questions and concerns...........very friendly and professional..........i would recommend them to friends and neighbors
Jennifer E.
Jan 2021
Septic Tank Cleaning or Pump Out
(0)
Jesse B.
Jul 2020
Septic Tank Cleaning or Pump Out
They did a great job very efficient very tidy couldn't even tell they were here.
Rory H.
May 2020
Septic Tank Cleaning or Pump Out
Great!
Joe C.
May 2020
Septic Tank Cleaning or Pump Out
This mobile user did not provide any additional comments.
Pat T.
Feb 2020
Septic System Installation and Replacement
Did a good job
JOHN H.
Dec 2019
Septic Tank Cleaning or Pump Out
Great guys and did a great job.
Audrey C.
Nov 2019
Septic Tank Cleaning or Pump Out
Everything went very smoothly, I was very pleased with their work.
Carol H.
Nov 2019
Septic Tank Cleaning or Pump Out
It was necessary because I had an old collapsing septic tank behind my house. The company did a good job of eliminating the problem.
Deepu Y.
Nov 2019
Septic System Repair
Ricky came to do an estimate for percolation test for my land early Oct. I paid up front on the day he came to see. I should have never done that. I did it because of all the 5 star ratings. They failed to file the paperwork with the county as of today. Every time I call for a status update - the voice mail is full message I get on the business phone. No response received when I text them either. His wife Nicky talks very nicely in the beginning and made me feel like these people are trust worthy but she stopped responding to email inquires regarding the matter. When I get her on the phone she gave me fake promises to just to end the phone call. As of today, they have no explanation for why they didn't file the application with the county. $800 refund is not received yet! If i don't get my money back - they will have a lawsuit against them very soon.
Response from R.K. Boswell Septic & Excavating
"We have spoken to you and we just got a permit for a job that took over 4 mnths to get we explained in the beginning that this would be a long process i have answered emails as well as spoke to you on our days off to reassure you then out of the blue we recieved a message that you didnt want our services so we cancelled the request at health dept you broke the contract however you can do whatever you please on lawsuit have a wonderful holiday season."
Felix A.
Oct 2019
Septic Tank Cleaning or Pump Out
Hired them to install new septic system, They did a good job installing system but were supposed to come back and fill hole once the ground settled, it has been 30 days of trying to get them to come back and they schedule and then no show, and make excuses why not to come out.
Response from R.K. Boswell Septic & Excavating
"Per our contract with you there is no final grade included. The contract that you have with us was done in a timely manner professionally and you paid for. However with payment you were unable to be contacted you were supposed to pay half down other half when completed that is not what you did you did half down then split payments to pay off the job and took 3 weeks to get ahold of you just to get final payment."
Tonia T.
Sep 2019
Septic System Installation and Replacement
Ricky is timely and efficient, and Nicky (sp?) is kind and courteous! They helped us with our permit forms and got us squared away quickly.
Barbara J.
Aug 2019
Septic Tank Cleaning or Pump Out
They arrived when they said they would be here. They were very efficient. The receptionist was also wonderful.
Bryan R.
Aug 2019
Septic Tank Cleaning or Pump Out
I have used this service on three separate occasions and they are always on time and courteous. I look forward to their service in the future.
Stephen M.
Jul 2019
Septic Tank Cleaning or Pump Out
The only good thing about them was that they were on time. They did not bring an empty truck, so they did not finish emptying out the tank, still one third full. They spilled waste all over the yard and told us that we could clean it up after it dries out, did not we pay them to get rid of the waste? As soon as they left, they ran to the bank and cashed the check, no putting a stop order on that one until they complete the job. Buyer beware of this company!!!
TAMIKI J.
May 2019
Septic Tank Cleaning or Pump Out
No comments.
Jerome B.
Apr 2019
Septic Tank Cleaning or Pump Out
On time, polite and knowledgeable
Bruce L.
Apr 2019
N/A
Septic Tank Cleaning or Pump Out
Never use them.
Zella W.
Jan 2019
Septic System Installation and Replacement
Great work; professional service
Barbara P.
Dec 2018
Septic System Repair
good efficient work
Sandi B.
Dec 2018
Septic Tank Cleaning or Pump Out
na
John M.
Dec 2018
Septic Tank Cleaning or Pump Out
Good service!
Gregory W.
Oct 2018
Septic Tank Cleaning or Pump Out
Licensing
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FAQ
R.K. Boswell Septic & Excavating is currently rated 4.2 overall out of 5.
Yes, R.K. Boswell Septic & Excavating offers free project estimates.
No, R.K. Boswell Septic & Excavating does not offer eco-friendly accreditations.
No, R.K. Boswell Septic & Excavating does not offer a senior discount.
No, R.K. Boswell Septic & Excavating does not offer emergency services.
No, R.K. Boswell Septic & Excavating does not offer warranties.