Priority Restoration

Called in for an assessment and quote. Once approved they came in started demolition and found a few hidden issues, which were dispatched accordingly. During the reconstruction, which occurred during the height of COVID, there was a confrontational employee with a resistance to mask protocol. Donâ t know what happened to him, but I can say his mannerisms were quite interesting. The project continued until completion. Fast forwardâ ¦.the mold issue that we called in about initially has resurfaced. I called in to have someone come out and stated as a side issue that there was a drainage concern. I was told that because I waited as long as I did, almost 2 years, that there was less than 1% chance theyâ d be interested in doing anything. Now, what we agreed to pay, may not behave been a big deal to most, but to MY budget, was a hefty sum. To hear the resistance in the individuals voice left a very disgusting feeling with me. NOW you can do what YOU want, but if askedâ ¦Iâ d tell you be very clear and concise in what you want and need, AND inspect and question everything they do. In my case, I am a first time home owner and went with the â assumptionâ this outfit was going be professionally thorough. Suffice to say, whoever I do business with next will be scrutinized a bit deeper because of the shortcomings of PR&râ ¦.who actually changed their name at some point in the last 2 years.

Professional and very responsive in working with you on any issues.

First rate customer service. Fully explained problem and solution, fast and efficient service. Highly recommend!

I selected Handyman as a broad category but Parsons did so much more. This company is a one stop shop for home improvement. The jobs completed were: 1) mold remediation with new drywall, paint, door&window trim and a new floor installation in a pantry/porch; 2) new door installation (two installed)) and repair of an existing door which saved me the cost of replacement; 3) new window installation and repair of broken window panes; 4) Repair of basement wall cracks, followed by Drylok & paint and floor power wash; 5) electrical outlets added in living room and exterior of house, motion light installed, lighting installed in basement and porch/pantry. I received prompt proposals that concisely outlined the work I requested . I found the quotes for each of the projects to be reasonable. The work crews always arrived on time. They were friendly, diligent and very skilled. The work was monitored by the site supervisor who also conducted final inspections on each stage of the work to make sure I was satisfied. All the work completed either met or exceeded my expectations--especially the basement! This was my best experience with home improvement.

Reliable and precise.

Parsons company did a great job with the service provided. The company also provided a discount after a previous company charged me for an assessment quote. No one wants to pay for mold removal, but no one wants mold in their home. There were some communication and follow-up issues after my deposit was made, but overall I was satisfied with the services rendered. I would refer this company to others.

Parsons Restoration did an incredible job installing my roof and their customer service is excellent. I would highly recommend them.

Parsons worked with me - patiently - while I dealt with a neighbor's insurance company to take care of mold remediation. I was able to quickly set an estimate appointment, which was followed within 48 hours by a written estimate to submit to insurance. When I was ready for the repair work, they again scheduled me quickly. the job was completed quickly and cleanup was thorough.

Parsons is a company that prides itself on excellent customer service. Bob Gorman was very helpful with scheduling and rescheduling the appointment when I needed it. The Crew showed up on time and did a great job on the project. The job was completed sooner than I expected . The crew cleaned up afterwards and they were very polite and professional. I would highly recommend them to my friends and family.

Parsons did a great job on my roof replacement. The company used good quality materials, and I especially liked the shingle selection so that I could find the best match for my home. Pricing and payment terms were very reasonable when compared to other roofing contractors. I would highly recommend Parsons to anyone looking for a roof replacement where the quality of materials and costs are a concern.

Highly customer-oriented. Showed up on time and did the job on time. Crew was polite and professional.

Micah was wonderful and Reginald was beyond wonderful. He explained everything, finished the project in a short timeframe and cleaned up afterwards. For the walk-thru he informed me of everything that had been done. I would highly recommend this company.

This is a company that prides itself on excellent customer service. Every aspect of interaction with all members of their team were exceptional. Absolutely went â over and beyondâ to help. I highly recommend this company.

They arrived on time. They worked all day, until the job was completed. They took pictures to show me their work. They kept me apprised of their progress. One nice man even fixed my front door knob (not part of the job.) When the work was done, I had questions. I received detailed answers, so that I completely understood what happened in my house. They were kind, patient and polite. I highly recommend Parsons Restoration.

Parsons Restoration-- besides giving us a detailed estimate, the manager, Taylor, initiated a phone call to make sure our needs would be met by their company. Reggie and his cleaning team were very professional and thorough in every way. The price was the lowest of 3 estimates and in addition, we received an air quality evaluation from an independent laboratory and a 1 year warranty. We were very pleased with the results.

Austin has exceptional leadership skills, especially for someone so young (19). He is well organized, courteous, meticulous in details and knowledgable about his profession. As a retired Navy Senior Chief with 26 years and Contractor Program Manager over 10 years working for the USN, I've dealt with several types of leaders and Austin stands out as very few are capable. He has a natural leadership set of skills that his co-workers enjoy and respect. Well done Austin, Follow-up QA by Jon confirmed my belief of workmanship. Quick estimate, scheduling, quality of work to completion is excellent. This is a company that performs to specifications laid out on contract. Don Anderson Callaway, MD

Quick estimate and scheduling of service. Work done was thorough and looks great! Guys who came out were friendly and courteous. Would absolutely recommend Parsons

Company was quick and gave a fair estimate on the work that was conducted. Highly recommend.

Jon was so easy to work with. His whole staff has been amazing in getting my home back up on the market. Pricing was great and timing was even better. Thanks guys for all your hard work!!!

Quick turnaround on quote, invoices, and work. Best price of 3 quotes. They explained everything they were doing and even offered a referral for drywall restoration after they finished.

They are very nice people to work with.

My experience with Parsons Restoration Mold Remediation Specialist, was very professional and resourceful. They were fast but, courteous, and did everything timely, clean and neat and did everything that that was provided in my contract they said they would do. Thank you Parsons Restoration Mold Remediation!!

I m not only impressed with the work that was done but even more impressed with the customer service. Every call and text I sent with questions and concerns was answered immediately! The price was more than competitive with other quotes, I would highly recommend this company!

I would wholeheartedly recommend Parsons Restoration to anyone who finds out that they have a mold problem. Mine was in a grossly overcrowded basement. I still can't figure out how the team managed to move everything so that they could get the work done. Jon and his team were quick and responsive and solved what could have been a very serious problem.