MR TIRE INC

Mr. Tire Auto Service Centers in LAPLATA, MD almost took me out yesterday 3/13/21. You pride yourselves on safety but Safety wasn't the priority today when your manager at the Laplata, MD location tried to SCAM me on repairs and put my life at risk!!!! Cops were called and YOUR MANAGER refused to cooperate!!! This supposedly experienced manager kept my car for 7 hours to do a break and rotor change, oil change and replace ALL four tires. Overcharged me AND allowed me to drive off KNOWING he damaged my car. I immediately came back within 3 minutes and ALMOST RAN INTO YOUR BUILDING because my BREAKS DIDNT WORK!!! Your manager could BARELY open the building door to get out I WAS THAT CLOSE/ he knowingly put my life at risk. I WILL BE SEEKING LEGAL ACTION !!! Not to mention when I called the cops, YOUR MANAGER dropped my keys on my car and told me to GET OFF THE PROPERTY. Even the cop was stunned by this behavior. The manager goes inside the building and LOCKS THE DOOR!!! When I told him the police department wanted to know his name, he yells through the door that he was NOT opening it and that the officer can get his name when he got there...Which he STILL refused to do when they got there. My car has to be left there because it wouldn't START and They now have to figure out the damages they've done. I knew something was wrong when it took HOURS to change tires, do an oil change and replace brakes and rotors. The time was really spent covering up damages done to my vehicle. I will publicly keep an update to this situation as to ensure there will be no further damage done as retaliation. I was told my car will be fixed tomorrow by the cop since your manager REFUSED to speak with me after he was called out for trying to get over on me and after I asked for a refund, so I fully expect to drive my car home WITH NO DAMAGES as it had none prior to coming to your shop!!! 3/14/21- they've been open since 9am!! It's now 12pm AND NO PHONE CALL WITH AN UPDATE ON MY CAR REPAIR!!!!!! BAD SERVUCE! DONT EVER DO BUSINESS HERE!!

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I go there for everything. Their pricing is reasonable. My husband was in and out of there this morning within an hour. The workers are very professional. They let you know what they are going to do before ahead of time and give you a quote.

They do everything. They always take us when we walk in.

They told me what they were going to do. It worked out. Customer service was excellent. They gave me a time frame and stayed within that frame.

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They've been pretty good.

They used both of my coupons which saved me $25 total. Car was finished ahead of said time too.