Matthews General Contracting Inc

I rarely take the time to write a bad review, but I feel compelled to do that here. If you're looking for quality work on schedule and on budget from a contractor with integrity and accountability for their work, this is NOT the company for you. The work Robert and his team completed for me had serious issues and each time I followed up, my concerns went either discounted, completely unaddressed or were actually blamed on me and my family. As an example, they did a built-in shower shelf at the wrong angle that cannot hold a single shampoo bottle (or anything else) because the slant is too steep. When I pointed this out to Robert, I was told that he wasn't seeing the issue - yet the shelf is not usable as they built it. In one of the more ridiculous exchanges, Robert claimed that me and my two small children cracked a brand-new toilet tank his team had installed in our remodeled bathroom instead of admitting that it had been damaged (likely dropped given the extent of the damage) during installation. The tank had a giant crack running down the side that was slowly leaking water and we noticed this after it was installed. They also disclaimed any accountability for work done to masonry on our back patio that just a few months later started growing moss between the stones because they hadn't been properly attached to the surface. This was tens of thousands of dollars for sloppy work with significant issues that would take thousands more to fix - but the reason I'm taking the time to write this review is that this team clearly has zero integrity or accountability for the work they do because they've denied any responsibility for each of these major issues and quite aggressively accused us for some of them. If you need a contractor, I urge you to keep looking.

Excellent. The project started before Thanksgiving and finished up in late January. Workers were conscientious and did a wonderful job. Brian checked in regularly to make sure i was happy with the job throughout the rennovation. I have used Matthews Construction and Design for several large (and small) projects and have been consistenly pleased with the quality and price of the work.

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They did an extremely good job at a very reasonable fee. Some of their delays were not their fault. Their follow up was good and they consulted me with the job to make sure it was what I wanted.

From start to finish--John and Peggy take care of the customer and are so very patient. I ask a lot of questions and they always took the time to help me understand things. The price can't be beat for the high quality work they do. Working with John and his team was the best decision we made.

We had the pleasure of working with Robert Matthews for our project. Our house is 60 years old and has been in our family for over 40 years. Our first impression of Robert was very positive, and stayed that way throughout the whole process. He's not only extremely knowledgeable about his business, he is a really nice guy, and very easy to work with. He spoke very highly of his crew and with good reason. They were courteous and professional.
The costs were presented to us in the beginning and our final cost actually ended up being $1,000 lower than our and quot;not to exceedand quot; amount. I would highly recommend Matthews General Contracting, Inc.

I don't typically take the time to write reviews, but had to make an exception to share our experience with Robert at Matthews General Contracting. Over the last five years, we have undertaken significant remodeling projects. They have all taken longer than expected, cost more than quoted, and have been generally unpleasant experiences. Not with Robert. He met me the day after I called him - on a Friday - and began construction the following Monday. His crews were all professional, respectful of our home, and did excellent work. Particularly his floor guys! There was only one issue during the project, which Robert quickly fixed. He made certain that the work was done on time, his prices were as quoted and were fair. He was consistently responsive, and generally great to work with. We will use Robert and Matthews General Contracting for all of our future contracting needs.

We had 4 companies come and meet with us to talk about the work. John was the most sincere and knowledgeable about construction. He didn't try and sell us on and quot;designand quot; consulting or anything we didn't need or want--he listened to our needs and then told us how it could be done. The work was done above and beyond our expectations--our bathroom is truly amazing (and affordable). The team he works with (Peggy) is very responsive and updated on the project so they can answer questions.
I really felt comfortable working with John and Peggy--the quality of work and price are unbeatable. We will use them again if we do anymore renovations.

The friend who recommended the Matthews Company just gushed about their work and they way they treated her. After meeting Robert, John and Peggy, we had to agree about their professional manner. They are very friendly, easy to talk to, responsive and considerate. From the first meeting to the last, we were treated as respected clients.

In previous experiences with contractors, delays seemed to be part of the game. Work begins on your project, and then everyone leaves and works somewhere else for a few days. Then back to you. This did not happen with the Matthews Company. Even when they were juggling several projects, they made sure work continued on ours.

The Matthews family really went out of their way to accommodate our needs. They made sure their work space was clean before leaving, and they arranged the construction materials so there were always walk spaces in our small yard. On one occasion, we organized a family get-together with very little lead time. The company that hauled away building debris could not come in time to remove a considerable pile in the back yard. To help us, Peggy rounded up help from somewhere and lugged the stuff away in a company pick up truck. The party went fine, thanks to her responsiveness.

When the work was completed, Robert walked my wife and me through the rooms, making sure everything was as we wanted it.
He made sure we understood that they wanted us to be satisfied with their work. We were. We are. Throughout the six months or so of the project, the Matthews family remained professional, courteous, considerate, and accommodating. They did fine work, treating us like valued clients, and, more importantly for us, like friends. I recommend them to you enthusiastically.

***EXCELLENT SERVICE AND QUALITY OF WORK*** HIGHLY RECOMMENDED! I used Matthews General Contracting to build a dormer over a second-floor bathroom in a 1950's Cape Cod in Rockville. The job required removing the old roof, building a new one (gabled dormer), and installing new plumbing/electrical. Total project cost was $13,000, took about 3 weeks start to finish (new roof was waterproof within 2 days of starting project). This is a family-owned, local small business run by brothers John and Rob with their sister Peggy. They kept me well-informed throughout the project, offered lots of helpful advice on design, assisted in dealing with Rockville Permits, and were flexible in working with my schedule for meetings. Matthews came in about $5,000 cheaper than another estimate I got for the project. They set me up with a draftsman - Trent Godhard - to complete required drawings for permitting. Trent provided a good product at a good price.Turnaround was ~2-3 weeks. Quality of work could not have been better. Their carpenters are true craftsman. They sub-contract with a plumber and electrician who also get high marks for the quality of their work. I changed the scope of the project several times as it evolved - I was probably not the best customer to work with. Matthews always adjusted to what I wanted and gave me fair prices to make changes along the way.I originally planned to only have Matthews do structural work, but eventually used them to finish plumbing, electrical, and drywall. They did make two mistakes. First, the project failed its initial plumbing inspection; however, the required changes were RIDICULOUS and I am still unconvinved that Matthews did anything wrong. They made corrects at no extra cost. Second, while moving a vent pipe after the inspection, they forgot to install flashing around the vent pipe before leaving for the day. It rained that night and I got some water in the upstairs. They cleaned up the mess and offered to repair any damage (there was none). My overall experience was very positive and I will be using them for any future construction projects I have.

They did very good work and are very knowledgeable.